Commercial Manager

Salary: Competitive

Hours of work: 35 hours per week (home match days, both evenings and weekends.)

Location: Millwall Football Club, The Den, John Berylson Way, London, SE16 3LN

Responsible to: Head of Commercial

About us:

Established in 1885, Millwall Football Club is one of the most famous football clubs in England. Currently competing in the EFL Championship, they play their home games at The Den, which is based in South Bermondsey, and has been the home of the Club since 1994.

Role Overview:

Millwall Football Club are looking to recruit a highly organised and effective Commercial Partnerships Manager to work within a busy and varied commercial team at this ambitious London football Club. The role is a dual one with responsibility to help drive matchday and Partnership sales, while also account managing existing Partner relationships.

The individual will be responsible for overseeing the end-to-end sales process to secure new commercial partners for the club, while also overseeing the management of existing client relationships.

Maintaining strong relations with existing clients, and building relationships with new prospects and brands, ensuring regular contact and excellent client service while driving repeat business.

The role is an integral part of the Commercial department, as one of the first points of contact for client enquiries, and requires an individual who is organised, and able to take responsibility for a varied personal workload, while supporting senior members of the commercial team with additional high-profile projects. This is an exciting time to join the club with many new Partnerships, ambitious plans for the future and a professional team working within a friendly, collaborative culture. 

Key Responsibilities:

The role includes, but is not limited to:

• Supporting Head of Commercial and Chief Commercial Officer with Departmental Partnerships sales pipeline.
• Researching, approaching and scheduling meetings with potential partners of the club, helping to build bespoke rights packages and pitching to clients.
• Actively contribute to the innovation of new commercial products and strategy.
• Account managing current seasonal and matchday Partners of the Club – meeting regularly with contacts, ensuring complete rights delivery and devising new creative activations.
• Managing delivery of key rights such as player access, brand visibility, ticket delivery and social content activations working with colleagues in different departments across the club.
• Maintain excellent internal relationships to understand their roles and how they can help to maximise sales while assisting in delivery of club objectives.
• Overseeing Commercial Partnerships Executive and managing their workload and personal development.
• Ensuring total accuracy of record keeping, including financial records, personal and department sales and individual partner rights tracking/utilisations.
• Being an initial point of contact of the Commercial Department regarding phone and email enquiries.
• Working home matchdays, overseeing partner activations, introductions and pitch side activities.
• Supporting Commercial colleagues with other day-to-day duties as required.

Essential / Desired Requirements:

• Commercial and sales mindset with at least two years’ experience securing sponsorship in the sports industry
• Knowledge of sport in general and football in particular
• Excellent attention to Detail and personal organisation
• Effective communication skills both written and oral
• A self-motivated individual who thrives in a fast-paced environment, with the ability to work flexibly with a range of internal and external stakeholders.
• Outgoing personality and natural networker

Personal Skills:

• Trustworthy, conscientious, and reliable
• Ability to work under own initiative as a self-starter
• Ability to work calmly under pressure
• Representing the Club with a clear, polite, and professional manner
• Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

To Apply: To comply with safer recruitment procedures for the Club we are unable to accept CV’s.

Please ensure that you complete our standard application form (which is available via a link on our website). If you do require assistance in any part of the application process, please contact us via recruit@millwallfc.co.uk

Application Form Link: www.millwallfc.co.uk/club-information/work-for-the-lions/application-form

All applications need to be sent to recruit@millwallfc.co.uk

Due to the quantity of applicants expected, only those short-listed will be notified.

Closing date for applications:  Friday 27th February 2026

This document is a guide only and should not be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation. All employees may be required to undertake any other duties as may be reasonably requested.

Millwall Football Club are fully committed to equality, diversity, inclusion and anti-discrimination. We will work to address areas of under-representation and disadvantage in all aspects of our operations, activities and services. In practice, this means that we will respect the needs of each and every individual regardless of their differences; and to this end we will deliver our operations, activities and services in such a way so as to ensure that that no one is excluded.

‘Millwall FC is committed to safeguarding children and adults at risk. The successful candidate may be required to undertake a Disclosure and Barring Service (DBS) check through The FA DBS process. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information given.’

Safeguarding Policy Statement

What is safeguarding?

Safeguarding is the action that is taken to promote the welfare of children, young people and adults at risk and protect them from harm. Safeguarding means protecting people from abuse, maltreatment, neglect, harm and/or exploitation. Through MFC setting up and following good safeguarding policies and procedures, it means that children, young people and adults at risk - that come into contact with our organisation - are protected from those that might pose a risk. All organisations that work with (or come into contact with) children, young people and adults at risk are required to have safeguarding policies and procedures to ensure that everyone - regardless of their age, gender, religion or ethnicity - can be protected from harm.

MFC’s Safeguarding Ethos

MFC will always seek to provide protection to any person that receives our services. To this end MFC will provide staff and volunteers with guidance on procedures they should adopt in the event that they suspect a person may be experiencing, or be at risk of, harm. MFC believes that a no one should ever experience abuse of any kind. MFC have a responsibility to promote the welfare of all children, young people and adults at risk to keep them safe. MFC are committed to work in a way that protects them. This Safeguarding Policy Statement applies to everyone that comes into contact with MFC - including as applicable - the Board of Directors & Executive Team, Senior Managers, Staff, Agency Staff, Contractors, Suppliers, Volunteers, Students on work experience, as well as anyone else working on behalf of MFC. This policy also applies to any other person that engages with the work of MFC and includes parents, carers, families and other visitors to MFC premises. 

Safeguarding at MFC

MFC places the safeguarding of children, young people and adults at risk as its prime focus and has developed full safeguarding policies and procedures. To underpin the approach, MFC ensures all of its management team, staff members and volunteers have been fully trained in safeguarding to enable the organisation to live and breathe its approach. In developing MFC’s safeguarding policies and procedures, the organisation has adopted the following three-part safeguarding strategy which focuses on:

1.       Getting the right people involved with MFC.

This is achieved through adherence to MFC’s Safer Recruitment Policies and Procedures.

2.      Creating a safe environment for children, young people & adults at risk

This is achieved by providing all required safeguarding training, support and best practice advice; and further guidance by the effective communication of MFC’s Codes of Conduct.

3.      Promoting clear systems to deal with any safeguarding concerns.

This is achieved through implementation of all MFC’s policies and procedures relating to safeguarding.