8 Customer Service jobs

Location:   Manchester, GB Full Time / Part Time:   Variable Hours Contract Type:   Other Casual   Based at Manchester City Academy, the casual Catering Assistant role plays an important part in delivering a professional and welcoming catering service for Academy staff and visitors. You will help keep our food service areas clean, well-presented and ready for use, while supporting high standards of service in a busy performance environment.   Who We Are   Manchester City is a football club rooted in East Manchester, with a story that began in 1880 and continues to grow today. Built on resilience, belief and togetherness, success on the pitch is driven by the moments and memories shared with millions of Fans around the world. City is known for its bravery, its determination to the very end and its strong connection to where we come from....

Job description We intend on building the Craven Cottage stadium tour to be one of the truly popular London experiences for football fans and visitors to London. Our guides are key to this objective.  Craven Cottage tour guides are expected to be hard working, well presented, passionate and dedicated to ensuring that our guest’s expectations are met every time. Guides are also expected to be proactive and receptive to performance feedback and to be enthusiastic, proud club ambassadors in every possible aspect of the position. Job requirements KEY RESPONSIBILITIES To support the delivery of the Craven Cottage stadium tour, across all   operations and in every respect To deliver an engaging stadium tour to a wide variety of guests To handle payments Provide a customer service experience to our guests that meets their expectations To deliver a personable tour, including welcoming and saying goodbye to the   group To deal with...

U.S. Soccer Overview   The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game. Because we believe that soccer is more than a sport; it is a force for good.   We understand the importance and the power of teamwork, on and off the pitch. That is why we work closely with our Federation partners and members, to inspire, support and guide every level of the game: from the grassroots to the National Teams. We want to bring soccer into every home and every community, right across America. Because we believe that soccer can transform lives like no other sport. Soccer can represent the best of U.S.   U.S. Soccer is in a period of significant growth, with ambitious plans for U.S. Soccer in the near and far future. We are, therefore, looking for dynamic servant leaders to join us on this journey: in service to soccer. Applicants must be able to demonstrate visionary leadership, analytical decision-making,...

The Nashville Soccer Club is looking for a Full-Time College Student to intern with Guest Experience Department. The intern’s primary responsibilities will be assisting guests, staff, security, and event day operations. The selected intern will gain valuable knowledge with a MLS organization, as well as insight in working in a sports/entertainment setting.  Please note:  This is an  unpaid internship  for  college credit only . To be eligible, candidates must be  enrolled at an accredited academic institution  and receiving  college credit  for their participation in the internship. DUTIES & RESPONSIBILITIES:  Interact with employees and customers to assist in the resolution of problems and suggestions voiced by season ticket holders, fans, and patrons of the arena.  Assist with match day, private event, and stadium tour operations.  General administrative duties is required such as...

The Director of Guest Services ensures that every guest at Providence Park feels welcome, safe and has an enjoyable and memorable experience. They lead the strategy, operations, and execution of all fan-facing initiatives for matches, concerts, and major events. This role oversees guest service standards, operational planning, budgeting, and cross-department coordination to ensure a best-in-class fan and guest experience. Leadership & People Development ·         Provide strategic direction for the Fan Experience department. ·         Mentor and develop the Fan Experience Manager and supervisory teams. ·         Lead pre-event briefings and represent the department in company meetings. ·         Oversee part-time staff recognition programs. Operational Excellence ·         Guide...

As a Guest Experience Captain at Audi Field, you are more than an event-day leader – you help shape every guest’s experience. Through leadership, professionalism, and service, you ensure every event is safe, welcoming, and memorable. This position helps oversee assigned areas of the stadium, supports staff deployment, resolves guest and staff concerns, communicates with the Command Center, and ensures every event runs with professionalism, safety, and care. At Audi Field, every event is different. Every crowd is unique. Every shift is an opportunity to go “Beyond the Game” by creating moments that fans, guests, staff, and partners remember long after the event ends.   Our mission is simple and powerful: To deliver a safe, welcoming, and unforgettable guest experience while fostering a positive, respectful, and inclusive work environment. Who We Are The Guest Experience Team serves as the face of Audi Field. Every interaction...

NO PHONE CALLS OR EMAILS, PLEASE.  Thanks for your interest! Due to the volume of applications, we’re unable to respond to individual status inquiries. If selected to move forward, you’ll hear from our HR team at Nashville Soccer Club. About Nashville SC & GEODIS Park Nashville Soccer Club is more than a team—it’s a family. We’re passionate about our community, the sport of soccer, and creating a positive culture for associates and fans alike. Based in America’s “It City,” Nashville SC has quickly become one of the fastest-growing soccer hubs, highlighted by world-class events and the opening of GEODIS Park in 2022—the largest soccer-specific stadium in Major League Soccer. Nashville SC is seeking part-time Guest Experience Hosts to be the frontline representatives who create memorable matchday experiences and ensure every fan feels welcome at GEODIS Park. RESPONSIBILITIES: Act as a frontline...

The Role We are looking for a dynamic  Supporter Services Executive  to join us on a 12 Month Fixed Term Contract to champion our supporters and customers by delivering the very best experience possible across all product offerings and channels such as email, live chat, phone calls and in person. Relaying the voice of the customer internally to help drive insight across the organisation.   Who we are We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history,  here . Beyond that, we are passionate about our  local community  and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no...