48 Customer Service jobs

About South Georgia Tormenta FC: Founded in 2015, South Georgia Tormenta FC is a professional soccer club based in Statesboro, Georgia. Tormenta FC competes in the professional USL League One, the  pre-professional USL League Two  and the  USL W League , under the United Soccer League (USL), and has also established a thriving  academy system  throughout South Georgia and the Lowcountry of South Carolina. The club seeks to play an exciting brand of soccer featuring elite local, national and international players.   Our Goal: To offer hands-on experiences in the field of athletics to interested, qualified candidates seeking a fast-paced, interactive, professional environment in order to better position him or her for future career advancement.   Position Overview: Candidates should be highly motivated, passionate and driven individuals that are seeking hands-on experience in a fast-paced, interactive and professional...

An exciting opportunity has arisen to join the Hull City Management Team as our new Retail Manager, based at the MKM Stadium. The successful applicant will be required to manage the Tiger Leisure store, including managing the stock levels, stock control, online sales and matchday kit provision. Candidates must also be flexible with a willingness to work to the stores’ shift patterns. Competitive Salary, Dependant on Experience Closing date:  4.00pm on Friday 1 st  July 2022 Key duties Develop and agree Retail Plan with Chief Commercial Officer Manage and develop an efficient and profitable retail operation, growing sales income and profitability. Responsible for stadium store and online store Manage key supplier relationships including kit manufacturer/supplier. Identify new licensing and merchandising opportunities. Manage the 1 st  Team and Academy kits in line with match requirements and in liaison with the kit manager....

Hull City are looking to recruit Casual Retail Assistants to join our team at Tiger Leisure, based at the MKM Stadium. The successful applicants will be required to have good customer service skills, a positive attitude and be prepared to learn new skills. Candidates should also be flexible with a willingness to work to the stores’ shift patterns. Salary:  National Minimum Wage Closing date:  4.00pm on Friday 1 st  July 2022 Responsibilities: Welcoming customers and advising on any enquiries regarding official Club merchandise. Answering telephone inquiries. Ensuring products, shelves and displays are well presented and restocked when necessary. Handling payments (cash and credit card), refunds when necessary and end of day cash reconciliation, ensuring entries are accurate Helping to check and accept deliveries of stock. Preparing stock transfers between stores. Ensuring the shop floor and store room areas remain...

Hull City are seeking to recruit Part Time Retail Assistants to join our team at Tiger Leisure. This role is based at the MKM Stadium. We are looking for individuals who possess good customer service skills, have a positive attitude, are prepared to learn new skills and act as representatives of the Hull City brand. Retail assistants are responsible for the presentation of official club merchandise, including playing kits and other sportswear, whilst acting as the first point of contact for fan queries regarding our products. The successful applicants will be contracted up to 16 hours per week.   Salary:  National Minimum Wage   Application deadline:  Friday 1 st  July 2022   Duties include: Ensuring all Hull City products and merchandise displays are well presented and restocked when necessary. Welcoming customers to Tiger Leisure and advising on any product-related enquiries they may have. Handling payments (cash and credit...

Das FIFA Museum in Zürich bietet einzigartige Exponate, faszinierende Geschichten, multimediale und interaktive Attraktionen, spannende Informationen und besondere Erinnerungen. Mit aussergewöhnlichen Ausstellungen sowie interessanten Kultur- und Lernprogrammen ist das Zuhause der Fussballgeschichte ein lebendiger Treffpunkt für Fans und Interessierte jeden Alters aus der ganzen Welt. Wir suchen per sofort oder nach Vereinbarung eine/n Cultural Communicator (m/w) 60-80%. Deine Aufgaben: Mitverantwortung für den Bereich Schulen und Schulklassen innerhalb des Communicator Teams, bspw. Konzeption und Betreuung verschiedener Schulangebote. Durchführung von inhaltsbezogenen Interaktionen mit Besuchenden aus verschiedenen Zielgruppen. Unterstützt bei der Erarbeitung neuer Inhalte der Vermittlungsstrategie. Leitung zielgruppenangepasste Führungen und Workshops. Unterstützung bei der Organisation und Durchführung von...

About The Role It’s an exciting time to work at Forest Green!! Flying high at the top of League 2 we are looking to build on our team of match day staff to cover our home fixtures within the following roles. Bar assistants Catering assistants Ticket office assistants Hospitality assistants You will be offered work for all home games, and we will offer a attendance bonus at the end of the season for those eligible! About You We are looking for people who can show that they are committed to providing great customer service at all times. Can use initiative and take responsibility, sorting out issues or problems that arise. Working efficiently as a team member and help build relationships within it. Previous experience is desirable, but full training will be provided. Catering staff will be required to complete a food hygiene certificate. You  will support the Group Environmental policy and its...

Academy Operations Coordinator (U15-18) Location: Staplewood Training Ground, Southampton Hours: Full Time, flexible hours including evenings and weekends Contract Type: Permanent Criminal Record Check: DBS Enhanced with Child Barred List   What will you be doing? You’ll be driving operations of the Academy, contributing to the pursuit of the Academy’s strategic aim of becoming the no.1 youth developer in football.  You’ll be responsible for delivering the training and games programme for the U15-18 age groups of the Academy through organising and planning logistics, transport, and scheduling.  You’ll be accountable for weekly operational tasks, contributing to the overall development of staff and players. Other duties include sourcing and delivering tours and tournaments across the world, and you’ll also ensure the relationship with children and vulnerable adults is appropriate and language, behaviour and demeanour is suitable....

Academy Transport Manager Location: Staplewood Training Ground, Southampton Hours: Full Time, hours Monday-Sunday Contract Type: Permanent Criminal Record Check: DBS Enhanced with Child Barred List   What will you be doing? You’ll be managing all Academy transport, ensuring the operations of this provision are in line with the expectations set out by the Head of Academy Operations. You’ll be responsible for ensuring transport is appropriately sourced for all players to attend training sessions, games, tournaments and relevant events.  To do this, you’ll be setting the Academy mini-bus routes each week and appointing drivers to cover these routes. Communication is key, making sure drivers, Academy players and host families are aware of, and understand, who/where they are picking up.  You’ll be the first port of call for all transport related queries, both internally from drivers and externally from players/parents. Other duties include...

San Diego Loyal Soccer Club is looking for enthusiastic individuals to join the Loyal Ambassador Program. We are looking for members who want to become a part of the San Diego Loyal Soccer Club family and make our gameday experience memorable for our fans. How you will make a difference: Help guests and customers have positive memorable gameday experiences Answer questions, support event coordinators, escort special guests, direct parking measures and aid ushers throughout the game day Arrive two hours before the game to coordinate and go over day of tasks, stay after the game for wrap-up meetings and reflections Generate sales leads at community marketing events located in the San Diego area   Skills for Success: Positive attitude with an energetic, outgoing personality Strong social skills Must be a detail-oriented team player. Your ability to project-manage, act tactically and problem solve are essential to this role. Must have...

Birmingham County Football Association Is Seeking To Appoint A Football Administrator Who Has A Passion For Grassroots Football To Join Our High Performing Team.   The successful candidate will,   Be responsible for providing immediate support to our customer groups that include clubs, leagues, volunteers, match officials, coaches and players. Be part of a highly motivated team in order to support the administration, football operations, football development and customer excellence at Birmingham County FA.   Support the teams to deliver the annual Operation Plan and FA KPI’s and wider business objectives. Utilize FA Administrative Systems to administer initiatives and data.   The role is full-time and will be a mixture of office and home based work.   Our Organisation   Birmingham County FA is the not-for-profit governing body for football in Birmingham, the Black Country, Coventry and...

Purpose:   Our Playmakers are the core match day team who help the Events Team deliver our match day entertainment and are the first people fans engage with as they arrive at the Etihad Stadium, Academy Stadium and MCFC Kids Fan Zone event. Playmakers are the public face of the club and are critical in our drive to deliver excellence in fan experience. The main objective of a Playmaker role is to:    Welcome fans to the stadium and being the face of Manchester City.   Improve and enhance engagements with supporters.   Provide a welcoming, helpful and enthusiastic approach to all supporters​.   Listen to fan feedback and ensure all comments are reported    Create the best possible experiences for fans and visitors    Track interactions and measure engagements with the tools provided.    The role can offer you hands-on customer service experience which you...

This is an unpaid, college credit internship. The length of the internship is flexible. Must be available for all home matches during your internship.   Local candidates preferred. Description: FC Tulsa is seeking an Operations Intern for the 2022 USL Championship season. The individual will assist the Operations departments through event set-up and tear-down, event management, and customer service. The successful candidate will demonstrate the ability to work hard, impeccable attention to detail, and stellar organizational skills. Duties & Responsibilities: Coordinate employees/volunteers within an assigned area of FC Tulsa events Evaluate and coordinate equipment rentals for FC Tulsa events Assist with inventory of gameday equipment and order replacement supplies to ensure operations tasks are performed without delay  Assist in ensuring FC Tulsa home matches are complaint with USL operating protocol Perform other related tasks as assigned...

The Houston Dynamo Football Club are currently seeking a CRM Manager to join the Revenue Operations and Strategy team. The position is responsible for leading the overall CRM Operations of the Club which includes Houston Dynamo, Houston Dash, Dynamo 2, and PNC Stadium.   The CRM Manager will help lead the strategic development and execution of our CRM & database management, workflows, and optimization of the system by leading day-to-day execution and forward-looking improvements. This opportunity provides exposure to working alongside all business operations including Ticket Sales & Service, Sponsorship, Digital Marketing, and Finance.    A successful candidate for this position will be a self-starter and critical thinker that has the drive to execute at a high level in a fast-paced environment. The successful candidate will take pride in developing solutions that will be impactful to the Club and being a part of projects that will reach the...

Coventry City is recruiting for Matchday Support Officers and Stewards for the 2022/23 season at the Coventry Building Society Arena. There are a number of positions available, working on our home match days throughout the stadium next season.  Bryn Meredith, Head of Stewarding at Coventry City, said:   "We have a number of positions available working for us on matchdays as part of our stewarding team. "We want to improve our stewarding operation and an important part of this is having more of our own staff on matchdays, so we would encourage anyone interested in a role to apply."  JOB DESCRIPTION Job Title:  Match Day Support Officers and Stewards (Casual Contract) Department:  Safety Location:  Coventry Building Society Arena Reporting to:  Head of Stewarding Hours of work:  Home match days including evening, weekends and Bank Holidays Application Closing Date: Ongoing Coventry City...

Location: Carrow Road, Norwich, NR1 1JE Contract and Hours: 40 hours per week, and 5 days out of 7 as agreed including matchdays Salary: £20,592 per annum, plus Company Benefits  An exciting opportunity has arisen for an experienced candidate to join the Commercial Team at Norwich City Football Club in the role of Commercial Coordinator. The commercial team are responsible for retaining and securing new revenue streams for the football club, both short and long term. This position will support the Junior Development and Memberships Manager focusing on the club’s membership scheme, matchday experiences and junior fanbase, with a focus on growth, engagement, and retention. The role will also play a key part within the wider commercial team assisting the delivery of essential matchday and non-matchday activity. Key tasks/responsibilities include, but are not limited to: Assist with the administration and fulfilment of all junior and adult memberships and membership...

Reports to:  Safety Officer Hours of Work:  August to May including evenings, weekends and bank holidays. Part time hours will vary, but a minimum of 4.5 hours per shift will be required Role Summary:   As a Matchday Safety Steward, you will take an active role in ensuring the provision of the reasonable care, safety, security and customer service to everyone attending Bristol Rovers Football Club matches at the Memorial Stadium. This will include the safety and security of match day officials and players and those attending on a match day. Main Duties:  reporting to the Safety Officer, the successful candidate will work in a team of staff and ideally have some experience of working in a safety role previously. As part of the role, you will: Be expected to always maintain constant vigilance whilst on duty for anything likely to prejudice spectator safety and notify a Supervisor or the Control Room of any such incident as per your training...

Salary:  London Living Wage  £11.05 per hour   Hours:  Part-Time – dependant on home fixtures   Contract Type:  Fixed-Term, until 31st May 2023   Closing Date:  On-going   Location:  West Ham United - London Stadium, Stratford (Men’s Fixtures), Dagenham & Redbridge, Victoria Road (Women’s Fixtures)     We are committed to the principle of equality and equal opportunities in employment and have been accredited with being a Disability Confident Leader.   We will actively promote equality and equal opportunities in our business to ensure that individuals receive treatment that is fair and equitable and consistent with their relevant aptitudes, potential skills and abilities.   West Ham United FC is committed to equality and safeguarding children and vulnerable adults. Positions that involve working with such groups are subject to safer...

Remuneration: £20 per hour Employment Type: Part Time/Full Time (Initially 20 – 30 Hours per week) Proposed Hours (TBC): Monday – Friday (4pm – 6pm) + administrative hours Area: Covering Greater Manchester (and 20-mile radius)     Role Profile: The role is vital to ensure satisfaction and repeat business. The successful applicant will will be a highly dedicated ‘team player’ with a clear passion and desire to facilitate the development of young players in accordance with the Euro Pro Football vision and philosophy. In accordance with the Euro Pro vision, the UEFA Coach / Assessor will work as part of a multidisciplinary team delivering our Football Educational Programme in Schools (FEPS) initiative, as well as our External STEP Assessments, School of Excellence, and Mentoring Programmes. The UEFA Coach / Assessor should have a passion for the development of young footballers, and an understanding of talent...

Salary:  National Minimum Wage   Hours:  Part-Time – 30 hours per week, core hours 10am-5pm.   Contract Type:  This is initially a 12-month fixed term contract for an apprentice who will gain a Business Administration Level 2/3 qualification   Closing Date:  Friday 30th June 2022   Location:  London Stadium, Stratford     We are committed to the principle of equality and equal opportunities in employment and have been accredited with being a Disability Confident Leader.   We will actively promote equality and equal opportunities in our business to ensure that individuals receive treatment that is fair and equitable and consistent with their relevant aptitudes, potential skills and abilities.   West Ham United FC is committed to equality and safeguarding children and vulnerable adults. Positions that involve working with such groups are subject to safer recruitment...

Job purpose: As a Safety Steward, you will be expected to be fully committed to carrying your duties in ensuring the safety and welfare of all spectators, customers and clients.   Duties and responsibilities:  To be committed to ensuring the safeguarding and welfare of all spectators, customers and/or clients of the Club;  Managing capacities and behaviour through proactive observation of an interaction with spectators and guests;  To assist with queue management within the allocated areas;  Ensure effective close down of areas at required times;  To monitor crowds and spectators;  To identify and report hazards and defects including suspect objects in line with the Club’s procedures;  Spectator bag searching;  To report any unusual crowd dynamics as and when required;  To ensure entrances, gangways and exits are clear;  To provide guidance to the public when required; ...