16 Customer Service jobs

We’re at the forefront of something new and very special at Forest Green Rovers. We’re bringing together football and environmental consciousness in a way no other football club in the world is doing right now. And it’s working. FIFA has described us as the greenest football club in the world. We're the first and only vegan football club in the world, with plans to build Eco Park in the coming years – the world’s first all wooden stadium And we’re also the first club on the planet to be certified carbon neutral by the United Nations. On the pitch, our goal is to reach the Championship in the years to come.   Now, you can join our journey. We're recruiting for the Ticket Office & Experience Manager, based at the innocent New Lawn.   This is a rare opportunity that combines sport, ticketing and event management, sustainability and digital streaming service; accordingly, we’re looking for someone that stands...

If you are looking to work abroad in any of our 100+ holiday destinations, have a valid EU Passport and speak good English plus a second European language (preferably) then please read on:  If you are looking to work locally then please review our vacancies in your specific country/destination   Join TUI working within Holiday Village or BLUE FOR FAMILIES as a Football Coach and help to deliver amazing holidays for our younger guests. You will make a huge difference to our family holidays by delivering fun and professional coaching sessions to adults, toddlers and kids aged 4-16 years.      HOW WILL YOU MAKE AN IMPACT  There are many ways for you to get involved:   Delivering football sessions in a fun, safe environment   Tailoring sessions to balance fun and engagement    Coaching children of varying abilities following the coaching syllabus    Actively selling and promoting your sessions   Delivering adult sessions, toddler sessions and other...

Description The West Ham United Community Training Ground is situated at the home of the West Ham United Foundation in Beckton, East London. From our hub site in Beckton, Newham, our work extends across east London, Essex and International sites, spanning all ages and abilities. We are proud of our multi-layered diverse approach which means we can meet the needs of our beneficiaries whether it’s through our health initiatives helping those most vulnerable, providing mentoring, education and employment opportunities, keeping children and youths engaged and supported through sports and classroom provision, or giving people the opportunity to follow their football dreams on the pitch while also gaining qualifications off the pitch. We are wholly committed to helping others fulfil their potential as well as fulfilling our potential and responsibilities as an organisation. Our purpose-built, UEFA Accredited, all-weather full-size state of the art 3G surface is flood-lit and...

Purpose:        The Sales and Service team is the first port of call for Manchester United’s valued members, season ticket holders, fans, and prospective customers with queries around ticketing, membership, match day updates and more.  As a Sales and Service Executive you will join growing team responding to these enquiries in a highly professional and informed manner, identifying effective solutions where appropriate.  You will look to identify any opportunity to recommend additional Manchester United products to enhance the customer experience – with fantastic incentives in place for team members that reach individual sales targets. The Role Predominately based on sociable shift patterns of 8am-4pm and 10am-6pm Monday- Friday + match/event days – we will let you know your shift pattern well in advance (one month) Ensure every interaction with the Club is delivered to the highest standard of...

*In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete the application process on the follow-up screen.* Position : Ticket Sales Account Executive Department:  Ticket Sales Reporting Relationship:  Reports to the Ticket Sales Manager Status:  Full-Time (Exempt) Compensation:  Salary plus commission   Organization On December 17, 2019, David Tepper, through Tepper Sports and Entertainment (TSE) was awarded the 30th Major League Soccer Franchise for Charlotte and the Carolinas.  TSE is now building an effective MLS organization that can help deliver success, both on the field and in the wider community.  The team will play its first game in MLS in spring 2022 with all home games being played at Bank of America Stadium in uptown Charlotte.   Position Summary The Ticket Sales Account Executive position will have a primary focus of ticket...

Job Summary   Tottenham Hotspur is a world famous football club based in North London. Off the pitch, the Club has a strong and successful business model centered around building a platform for long-term success, which includes a world-class stadium.   The IT ServiceDesk delivers exceptional IT support to all departments, across all the Club’s sites (including the office headquarters at Lilywhite House, Tottenham Hotspur Stadium, the Training Centre and Lodge in Enfield, Ticket Office, Warehouse and stores). Reporting to the Service Desk Manager, the successful candidate will be one of three IT Third Line Support Engineers. The Engineers are primarily based at the Club’s head office at Lilywhite House but undertake travel to other internal sites. Due to travel requirements, it is essential that all candidates have a driving license (own vehicle preferred, but not essential). The IT Third Line Engineer will have a service-minded mentality,...

Role Summary To work alongside the Senior CRM & Insight Manager to support all CRM marketing & engagement campaigns across the Club. Will work closely with the wider Marketing, Data and Creative teams to create, deploy and report on outbound campaigns. Responsible for the collating of relevant content to be used to build and send email campaigns. Discussing audience and campaign objectives with a variety of departments across the Club to ensure communications are fan focused and strategically thought out in relation to segmentation, scheduling and contact strategy. Building bespoke in-depth audiences for our campaigns using data analytics, data selection tools and CRM platforms. Helping to ensure that campaign learnings are delivered to all departments to ensure that we are constantly improving our internal and external comms. Actively supporting our long term data strategy and working to improve our supporter engagement metric score. Working with...

Description U.S. Soccer Overview    We are U.S. Soccer and we are the future of sport in the United States.  Our mission is to make soccer the preeminent sport in the United States.  We embrace diversity, technology and global connections to drive the growth of our sport and by supporting members, impacting athletes, and serving fans.  We seek motivated, passionate, skilled people who can think, create and work on a team.     U.S. Soccer is a growing company that looks for team members to grow with it. U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture and an atmosphere for professional development.   Position Description    U.S. Soccer is now hiring a full-time Associate in the Support Services Department! U.S. Soccer internships, referred to as Associates, are full-time, 6 month paid opportunities making an impact in the world of soccer in the...

We are looking for a passionate, hard-working and capable person to join us as an Assistant Account Manager predominately working in our US sports team.   This role will be wide ranging, and the candidate will need to react to the needs of the business and its clients – it may include tasks from researching social media accounts to presenting research reports to content planning or briefing digital content production as well working directly with our clients. It is possible that this person may be embedded with a client on behalf of Seven League as part of the role. The right individual for this role will have a broad range of skills and will be looking for a varied role in which they will be challenged and grow rapidly by rising to those challenges. This individual will be a motivated self-starter with a high work-rate and a thirst for knowledge. Requirements ​ Responsibilities to include: - Social media content...

Position:  Event Ambassador (Part Time/Event Days Only) Summary:  Each Event Ambassador will report directly to the Manager, Guest Experience.  They will serve as a friendly, primary point of contact for Stadium patrons and will provide each fan with a positive customer service experience and enjoyable environment. Starting at $16.50/hr. Opportunity for monetary bonuses. Responsibilities include but are not limited to:   Act as a primary contact on game day for fans within your assigned section; greet fans with a smile and positive attitude, check tickets and direct fans around facility, answer questions, ensure safety of staff and fans, keep areas clear and clean, handle complaints and collect feedback, provide assistance to fans with special needs and support other event day staff. Communicating Stadium Policies to guests, monitoring seating, areas, elevators, and concourse, providing breaks to other part time staff, handling complaints...

United Soccer League  Job Title:    Ticket Operations and Customer Service Coordinator Position Type:  Full-Time  Location:  Tampa, FL (USL Headquarters)   Overview of the United Soccer League (USL) The United Soccer League (USL) is the largest and fastest-growing professional soccer organization in North America, possessing more than a decade of experience in bringing the world’s game to communities across the United States and Canada. Overseeing the USL Championship (USSF Division II), USL League One (USSF Division III), and USL League Two (Pre-Professional), the organization is built on a proven and recognized model in international football and counts more than 125 clubs in its membership.Based in Tampa, Fla., the USL has grown during the past decade into a model organization with strong corporate partnerships and stable organizational leadership. It features a dedicated staff of more than 60 professionals across...

Description U.S. Soccer Overview    We are U.S. Soccer and we are the future of sport in the United States.  Our mission is to make soccer the preeminent sport in the United States.  We embrace diversity, technology and global connections to drive the growth of our sport and by supporting members, impacting athletes, and serving fans.  We seek motivated, passionate, skilled people who can think, create and work on a team.     U.S. Soccer is a growing company that looks for team members to grow with it. U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture and an atmosphere for professional development.   Position Description   Insiders is a growing fan community designed to bring fans closer to each other, the Federation and our National Teams.  As part of this growing program, U.S. Soccer is launching its first ever loyalty points and redemption...

San Diego Loyal Soccer Club is looking for enthusiastic individuals to join the Loyal Ambassador Program. We are looking for members who want to become a part of the San Diego Loyal Soccer Club family and make our gameday experience memorable for our fans. How you will make a difference: Help guests and customers have positive memorable gameday experiences Answer questions, support event coordinators, escort special guests, direct parking measures and aid ushers throughout the game day Arrive two hours before the game to coordinate and go over day of tasks, stay after the game for wrap-up meetings and reflections   Skills for Success: Positive attitude with an energetic, outgoing personality Strong social skills Must be a detail-oriented team player. Your ability to project-manage, act tactically and problem solve are essential to this role. Must have the ability to multitask and handle multiple job duties at a time Be genuine,...

United Soccer League  Job Title:   Ticket Sales & Service Director   Position Type:  Full Time  Location:  West Coast   Please note: This is for future opportunities within USL and its member clubs. Position details will vary.    Overview of the United Soccer League (USL) The United Soccer League (USL) is the largest and fastest-growing professional soccer organization in North America, possessing more than a decade of experience in bringing the world’s game to communities across the United States and Canada. Overseeing the USL Championship (USSF Division II), USL League One (USSF Division III), and USL League Two (Pre-Professional), the organization is built on a proven and recognized model in international football and counts more than 125 clubs in its membership.  Based in Tampa, Fla., the USL has grown during the past decade into a model organization with strong corporate partnerships...

Nashville is America’s “It City” and a soccer city on the rise. From the CONCACAF Gold Cup to FIFA World Cup qualifying, Nashville is becoming a destination for the nation’s most prominent soccer games. Music City’s local team, Nashville Soccer Club, will be entering its second season after setting league records in corporate partners and season tickets as well advancing to the Eastern conference semi-finals on the field. The Club is currently recruiting a Membership Services Representative to further strengthen its season ticket member base as they prepare to open their new, soccer-specific stadium in 2022.   POSITION OVERVIEW: The Membership Services Representative is responsible for focusing on customer loyalty, season ticket retention and overall fan experience. During year two at Nissan Stadium the focus of the position will be on maximizing the membership of full season members, transitioning the fan base to the new soccer...

Austin FC joined Major League Soccer (MLS) as the 27th club in January 2019. Austin FC will officially begin play in 2021 in the new, 100% privately financed, $260 million, state-of-the-art Q2 Stadium in Austin.   Austin FC is actively seeking a driven and motivated Coordinator of Fan Experience who will support the consumer facing activation experiences at Austin FC matchdays and ancillary events. In this role, you will execute the Club’s approach to delivering a best-in-class matchday experience to fans during the Club’s anticipated sold-out inaugural season. This role will also support activation for other events, such as player reveals, jersey release parties, and other fan-relevant programming.   This role to build a legendary Club and establish the core fan experience around Austin FC is a once-in-a-lifetime and career-defining opportunity. The position is based in Austin, TX. Austin was selected by U.S. News and World Report in each of the...