32 Customer Service jobs

Be part of our journey... Location: St Mary’s Stadium, Southampton  Hours: Full Time  Contract Type: Permanent  Criminal Record Check: DBS Basic   What is the role? As Southampton Football Club’s Ticket Office & Customer Service Manager, you will be at the heart of ensuring a seamless and efficient ticketing operation. Overseeing the day-to-day management of the Ticket Office, you will lead the team to deliver exceptional service to our supporters while maximising revenue opportunities. You will balance short-term operational excellence with strategic long-term planning, taking ownership of both our ticketing systems and customer service to drive continuous improvement.   What will you be doing? This role is responsible for managing the sales and operations of Match and Season tickets for both Men's and Women's matches, as well as other events held at St Mary’s. Key responsibilities include leading...

Role: Customer Service Executive Salary : £24,000 per annum (rising to £25,000 upon successful completion of probation) plus bonus opportunity. Hours : 35 hours per week plus all home matches (time in lieu after 5 matches) Location: American Express Stadium, Brighton Contract Type: Permanent Deadline Day: 31st March 2025   About Brighton & Hove Albion FC We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact. Join the team behind the team providing stand-out customer experiences! Our Supporter Services team are at the heart of the club, dedicated to helping our dedicated fanbase.   As a Customer Service Executive, you will support with processing bookings for all club commercial products including tickets, tours,...

At Manchester United, we want to create a high-performance culture where everyone can be their best and thrive. We are committed to the continual growth and development of colleagues through access to skills platforms such as LinkedIn Learning. We also offer a range of wellbeing support, including an employee assistance programme, access to health checks, digital GPs & nutritionists through Aviva Digicare+ Workplace, enhanced family leave, plus schemes such as Cycle 2 Work and holiday purchasing, where you can buy up to 10 extra days of additional leave. When working onsite, you’ll have access to a complimentary lunch and parking every day, alongside gym facilities and regular colleague socials. From a reward perspective, in recognition of high performance, all colleagues are entitled to an annual performance bonus. As a member of our team, you’ll also gain access to an exclusive range of club and partner discounts via our benefits platform, United Rewards....

At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.    What makes a TOCA Teammate? An individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Job Highlights: Reports To: General Manager...

At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.    What makes a TOCA Teammate? An individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Job Highlights: Reports To: General Manager...

At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are her support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill level Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests. What makes a TOCA Teammate? An individual that seeks to... ● Play Hard ● Care Deeply ● Grow Together ● Strive for Excellence ● Create Awesome Experiences Job Highlights: Reports To:  Food & Beverage Coordinator...

At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.    What makes a TOCA Teammate? An individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Job Highlights: Reports To: General Manager...

At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.    What makes a TOCA Teammate? An individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Job Highlights: Reports To: General Manager...

At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.    What makes a TOCA Teammate? An individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Job Highlights: Reports To: General Manager...

At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.    What makes a TOCA Teammate? An individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Job Highlights: Reports To: General Manager...

At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.    What makes a TOCA Teammate? An individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Job Highlights: Reports To: General Manager...

At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.    What makes a TOCA Teammate? An individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Job Highlights: Reports To: General Manager...

At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests. What makes a TOCA Teammate? An individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Position Overview: We are seeking a passionate and...

At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.    What makes a TOCA Teammate? An individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Job Highlights: Reports To: General Manager...

At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests. What makes a TOCA Teammate? An individual that seeks to... ● Play Hard ● Care Deeply ● Grow Together ● Strive for Excellence ● Create Awesome Experiences Job Highlights: Reports To:  General Manager Location: ...

Hours of work:  Monday to Friday, 8am-5pm (onsite) and Home Matchdays Salary:  Competitive (based on knowledge and experience) Location: Millwall Football Club, John Berylson Way, SE16 3LN Responsible to:  Head of Operations & Safety Officer                            About us: Established in 1885, Millwall Football Club is one of the most famous football clubs in England. Currently competing in the EFL Championship, they play their home games at The Den, which is based in South Bermondsey, and has been the home of the Club since 1994.    Role Overview: Millwall Football Club is seeking a Front of House Receptionist and Facilities Administrator. This role is the first point of contact for visitors to the club, by greeting guests, supporters, and answering phone calls and emails. Along with managing correspondence and providing administrative support to departments across the club to ensure smooth operations The ideal...

Hours of work: 9am -5pm, 40 hours per week Salary: £25,500 per year Location: MCT sites (Lions Centre, SE16 3LD primarily and St Paul’s Sports Ground) Responsible to: Facilities Lead    Role Summary: Millwall Community Trust (MCT) is seeking an experienced Administrative and Reception Officer to support operations across MCT-managed sites in Lewisham and Southwark. This role will play a key part in ensuring the efficient administration of MCT’s football and community projects, handling bookings, financial tracking, compliance tasks, and front of house role. The role is crucial in providing organisational support, streamlining processes, and ensuring the smooth running of MCT’s services.   Key Responsibilities: Administrative Duties · Oversee bookings and generate enquiries for the hire of MCT facilities, ensuring sites operate at bookable capacity. · Maintain accurate records of bookings, ensuring clear...

Purpose:  To provide customer service and assist fans on our ticketing app; SeatGeek.  Essential Functions/ Major Responsibilities (in order of importance): Provide excellent customer service.  Work with Unify Ticketing software.  Assist fans with ticketing issues on Seat Geek app.  Requirements: Availability to work on weekends.  Spanish language proficiency a huge plus Flexible schedule: ability to work gamedays  Computer proficient Ability to learn ticketing software Outgoing personality  Quick learner  Previous ticketing experience preferred, but not needed Must be available to work September 25th   Education: High School Diploma or GED Experience:  Customer Service  Bonus: Bilingual in Spanish and English    What we offer: Seasonal part-time hours  Uniform polo  Opportunities to...

OVERVIEW The Los Angeles Football Club (LAFC) is an MLS soccer club serving the greater Los Angeles area. LAFC is dedicated to building a world-class soccer club that represents the diversity of Los Angeles and is committed to delivering an unrivaled experience for fans. LAFC’s ownership group is comprised of local leaders and innovators of industry with intellectual capital, financial prowess, operations expertise, and success in the fields of entertainment, sports, technology, and media. LAFC is invested in the world’s game and Los Angeles, constructing, and developing the 22,000 seat BMO Stadium and a top-flight training center on the campus of Cal-State Los Angeles. POSITION SUMMARY   The Membership Service Consultant position is responsible for renewing, cross selling, and engaging current LAFC season ticket members including members within our 3252 supporter groups. Each Membership Service Consultant has a book of business ranging from 300-400...

Title:  Fan Ambassador Department:  Guest Experience Reports to:   Guest Experience Coordinator  FLSA:   Non-Exempt, Part Time, Hourly   WHAT SETS YOU APART   The Fan Ambassador position is part of the fast-paced and exciting game day operations team within the Guest Experience Department of Orlando City and Orlando Pride Soccer Clubs.  Fan Ambassadors are responsible for providing an exceptional and positive experience for every guest that attends an Orlando City SC or Orlando Pride game or event at Inter & Co Stadium.  This may include, but is not limited to, welcoming guests at our gates, checking tickets, listening to fans needs and constructive criticism on game days, and reporting all issues and feedback to the Guest Experience Department.     ESSENTIAL DUTIES AND RESPONSIBILITIES: Have a positive attitude with a willingness to assist guests and anticipate...