16 Customer Service jobs

Barnes FC is searching for reliable sale manager on the match day, primarly taking care of bar&catering receipts and income and organizing the on site sales process, including supplies for a match day. Prior sales or hospitality experience desired and ideally SW / W London based. This is volunteer role, on 3-4 hours weekly commitment (or every two weeks when home match is played).  Barnes Football Club is committed to the principle of equal opportunity in employment and its employment policies for recruitment, selection, training, development and promotion are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy or maternity. Only applicants invited for interview will be contacted.

Stoke City Football Club of the English Football League is looking for Match Day Hosts to support its matchday hospitality, including the supporters bar, and special event operations at the bet365 Stadium.  The successful applicant will be the first point of contact for meeting and greeting customers, visitors and club personnel, ensuring they have the best possible experience. You will provide a welcoming atmosphere for all guests, always going the extra mile to ensure customer satisfaction. You will be responsible for answering queries and providing information as required. You will identify and meet the needs of customers, recognise potential complaint situations and make effective steps to avoid or resolve these situations.  The ideal candidate will be available to work evenings, which may including working past 10pm, and weekends to cover matchday fixtures and other adhoc events at the bet365 Stadium.  Positions will be offered on a casual and...

Job Role: This is a fantastic opportunity to work within the football Industry, which is an exciting industry, like no other! Harrogate Town is a league club within tier 4 of the EFL, and an ambitious, growing organisation at the heart of the Community. We are expanding our team and need energetic Customer Representatives to join our retail, online and ticket operations, as well as enhancing the match day experience for our loyal supporters. The role is really varied and day to day is never the same.   Duties may include:- On a match day, working at the EnviroVent stadium, greeting supporters on match days from the turnstiles, selling programmes or merchandise from our pop up shop and generally welcoming everyone you meet.   The rest of the time, you could be advising customers in the club store, selling match tickets, stock taking, processing online orders or attending events.  There are exciting plans...

Chicago Fire Football Club is a Major League Soccer team that was founded in 1997 and is Chicago’s ambassador to the global sport of soccer. The Club recently returned to Soldier Field as well as opened a new 50,000 square foot office in the heart of the city. With tremendous growth and expansion, the Club is laying the foundation for an audacious and ambitious vision that will transform the brand and the success of the Club in the coming years.   Some of the fabulous employee perks Chicago Fire Football Club offers to full-time employees include: Work-Life Balance Option to work remotely 1 week from any place of choice per year  Flexible work arrangements & hybrid scheduling (upon manager approval)  Paid Time Off 3 weeks of Paid Time Off upon hire 22 days of paid holiday time off (including 2 weeks off at the end of each calendar year) 1 day of birthday PTO  4 hours of Volunteer Time Off per month...

TITLE:  Suites & Premium Seating Sales Manager DEPARTMENT:  Ticket Sales REPORTS TO:  Director of Membership and Suite Sales  FLSA:  Salaried + Commissions; Exempt   WHAT SETS YOU APART Is providing great customer support your thing? Do you enjoy building relationships and partnerships? We are looking for a self-driven, resourceful, positive individual with excellent interpersonal skills to join our Ticket Sales team. You will be responsible for selling available inventory inside our premium seating areas including luxury suites, Audi Sport Club, West Club, and group hospitality areas.    ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for maximizing revenue through over the phone & face to face sales of Orlando City and Orlando Pride premium products including multi-year luxury suite rentals, single match luxury suite rentals, multi-year Audi Sport Club agreements & West Club Season...

West Bromwich Albion Football Club are currently recruiting casual Matchday Coordinators We are looking for Matchday coordinators to provide support for the day-to day operations of the Academy with particular focus on matchdays.   You must be at least 16 years old and eligible to work in the UK.   Additional Information: Proof of eligibility to work within the UK must be provided at first interview. The position is offered on a casual basis, in which your working hours will be agreed. We need you to be fully flexible with your shifts as they will include working evenings, weekends, and bank holidays. Safeguarding -  West Bromwich Albion is committed to safeguarding and promoting the welfare of children, young people and adults at risk, therefore expect all staff and volunteers to share this commitment. The Club’s Safeguarding, Equalities and Whistleblowing policies can be accessed here ...

An exciting opportunity has arisen for an experienced candidate to join the Ticket Office Team at Norwich City Football Club in the role of Ticket Office Executive. The successful candidate will sell tickets for events run by Norwich City Football Club. This is an excellent role for someone who is confident, friendly and professional, with excellent communication skills in order to create strong working relationships both internally and externally. The successful candidate will be responsible for providing a high level of service to all Norwich City Football Club’s internal and external customers, primarily in relation to all ticketed events including matchdays, in order to achieve sales targets as set out by the Head of Ticketing.  Key tasks/responsibilities include, but are not limited to: ·         Assist customers where necessary with any incoming enquiries, utilising a variety of communication styles including but not limited to telephone, email, and verbal...

Main goal The Spectator Services and Mobility team is responsible for communicating UEFA's requirements, technical guidelines and recommendations to external partners so that mobility and transport operations and spectator services run smoothly during events. The Spectator Services and Mobility Assistant supports the team to ensure the effective and consistent planning, preparedness and delivery of spectator services and mobility operations across a range of UEFA competition finals. The successful candidate reports to the Spectator Services Specialist and assists the mobility team with ad hoc tasks, liaising with internal and external stakeholders interactively and dynamically.   More info can be found via the "apply now"-button below. 

Das FIFA Museum in Zürich bietet einzigartige Exponate, faszinierende Geschichten, multimediale und interaktive Attraktionen, spannende Informationen und besondere Erinnerungen. Mit aussergewöhnlichen Ausstellungen sowie interessanten Kultur- und Lernprogrammen ist das Zuhause der Fussballgeschichte ein lebendiger Treffpunkt für Fans und Interessierte jeden Alters aus der ganzen Welt. Wir suchen per sofort oder nach Vereinbarung eine/n Supervisor Guest Relations 100%. Deine Aufgaben: Verkauf von Tickets vor Ort inklusive Beratung über die verschiedenen Ticketkategorien und den Ablauf im FIFA Museum Anlaufstelle für alle anfallenden Fragen, Wünsche und Anliegen unserer Museumsbesucher Kundenbetreuung vor Ort inklusive Begleitung beeinträchtigter Menschen zum Lift, Garderobe, Kinderwagen, etc. Entgegennahme und Verarbeitung von Online-Ticketbestellungen, Gutscheinverkäufen und Mitgliedschaften Verantwortung für...

Do your friends describe you as “energetic and entertaining”?  If so, this could be the perfect opportunity to for you!  The Philadelphia Union is seeking an outgoing, and energetic individual to fulfill appearance requests around the community.  The Philadelphia Union Mascot will engage with members of the public in the community to promote the sport of soccer, increase traffic to Subaru Park, and create a more memorable experience for fans.  We want someone to bring our mascot to life!   This position provides a great opportunity to interact with fans and to learn about the operations of a professional sports team by working outside events.  Applicants must be willing to interact with the public and be comfortable around children and crowds.  If you like to make people smile, dance, and play your way through work…this is where you start!  Philadelphia was awarded the 16th Major League Soccer franchise in...

Austin FC joined Major League Soccer (MLS) as the League’s 27th club in January 2019.  In June 2021, Austin FC began play in the new 100% privately financed, $260 million, state-of-the-art Q2 Stadium.    Austin FC is actively seeking a passionate Guest Services Coordinator who will ensure the successful execution of critical operations that enhance the Guest and Employee experiences. These functions and programs include but are not limited to: Guest Services Inbox, Events, Rewards & Recognition, Lost & Found, Tour Program, and more.    This unique role is a once-in-a-lifetime and career-defining opportunity. The position is based in Austin, TX. Austin has continuously been selected by U.S. News and World Report as a top city to live in the last six years while  Forbes  placed it at the top of its “Cities of the Future” list.    Are you someone that: Has a positive attitude, strong...

Position:  The CRM Coordinator is part of the Revenue Department for Minnesota United Football Club (MNUFC), a sports business located in the Twins Cities area of Minnesota and a member of Major League Soccer (MLS), the top tier soccer league in North America.   Job Description: Minnesota United FC is looking for a CRM Coordinator, with experience in using data and analytics to improve operations and tell stories. This individual will be responsible for interacting with large quantities of data, moving and cleaning the data, analyzing the data and presenting findings to key decision makers. This role is at the center of supporting business operations and as a CRM Coordinator, you will be providing the technical knowledge to efficiently use Salesforce Sales and Service Cloud. The role will reside within the Revenue Department and will report to the Director, Business Intelligence. This is a full-time...

Main goal UEFA is looking for a Campaign Activation Coordinator to join the Customer Relationship Management team and help coordinate direct-to-consumer activation across all of UEFA’s competitions and digital products. We are looking for an organised and performance-oriented candidate who can plan and coordinate the different channels. The candidate will own the strategic and operational side of email and app notifications. The ultimate objectives of the role are to guarantee that our communications reach the right audiences and develop our fan base both quantitatively and qualitatively. The ideal candidate is passionate and knowledgeable about digital marketing, self-motivated, proactive and a team player. This role is a great opportunity to gain a deeper, real-world understanding of digital marketing and audience management through both organic and paid activations in order to become an expert quickly.

Main goal Making accommodation and meeting arrangements for UEFA events, paying constant attention to the service offered, guest experience and cost effectiveness, with a resolutely solution-oriented attitude.

Barnes FC is searching for a volunteer for 4 hours of work each two weeks from August through the entire season (4 friendlies, 11 league games and few cup games).  Match day coordinator will be responsible for making sure all is running fluently on the match day, to meet away team and referees, to make sure all details are agreed with pitch provider (available changing room and other facilities) and hospitality is properly organized to sponsors and visitors, including visible advertisement on site. Ideally south west or west London based and desired skills: Excellent communication and customer service skills. Have a flexible attitude to work. Ability to work on own initiative and as part of a team Have a polite and courteous manner. Be organised, have good time management skills. Ability to liaise with coaches, management and other football related individuals in a professional manner. Our friendlies are in Barn Elms Sport Centre SW13 and official home matches...

Remuneration: £30,000 - £45,000  Employment Type: Part Time leading to Full-time Proposed Hours (TBC): Monday – Friday + administrative hours Area: Covering Greater Manchester (and 20-mile radius) Role Profile: The role is vital to ensure satisfaction and repeat business. The successful applicant will will be a highly dedicated ‘team player’ with a clear passion and desire to facilitate the development of young players in accordance with the Euro Pro Football vision and philosophy. In accordance with the Euro Pro vision, the UEFA Coach / Assessor will work as part of a multidisciplinary team delivering our Football Educational Programme in Schools (FEPS) initiative, as well as our External STEP Assessments, School of Excellence, and Mentoring Programmes. The UEFA Coach / Assessor should have a passion for the development of young footballers, and an understanding of talent identification issues in this process. The UEFA Coach / Assessor will be required to...