Facilities Operative

Salary: Competitive

Location: The Den / other sites

Hours of work: 35 hours per week + match days

Responsible to:  Operations Manager

About us:

Established in 1885, Millwall Football Club is one of the most famous football clubs in England. Currently competing in the EFL Championship, they play their home games at The Den, which is based in South Bermondsey, and has been the home of the Club since 1994

Role Overview:

Millwall Football Club is seeking an experienced Facilities Operative to join our team at one of London's leading Championship clubs. Working closely with the Facilities Manager, you will play a key role in maintaining and improving our world-class facilities across the full business portfolio

In this varied and hands-on role, you will be responsible for a broad range of maintenance activities including repairs, inspections, plumbing, carpentry, painting and decorating, routine upkeep, and planned improvement works. You will operate across all three of our sites — The Den, Calmont Road Training Ground, and Well Hall Academy — ensuring each environment is safe, well-maintained, and fit for purpose

We are looking for someone with proven practical skills, a proactive attitude, and the ability to manage their own workload effectively across multiple locations

 Key Responsibilities:

The role includes, but is not limited to:

• Undertake general maintenance for all our facilities including The Den stadium, training ground and the Academy
• Undertake painting works including surface preparation, removal of existing coatings, and appropriate protection of surrounding areas prior to application.
• Undertake plumbing work, such as fixing leaks, unblocking drains, gutters, shower fitting and more
• Preparation of the facilities for all home matches
• Regular checks and repairs on lights, toilets seats, broken chairs
• Completing work in accordance with the Millwall Football club standards and ensuring compliance with the relevant legislation and industry best practice
• Working to operational procedures, safe working practices and Health and Safety procedures
• Matchday support to the Head of Facilities and maintenance colleagues on matchdays
• Coordinated with external contractors and club staff across various sites
• Building compliance duties
• Ensure maintenance records and inspections as required by the Club
• Testing, maintenance and compliance of safety systems (emergency lighting, PA, access control and CCTV)
• Key holder of the building and at the end of day securing the building
• To respond to any fire alarm, intruder alarm activations outside the business hours (when required)

Matchday & Events

• Liaise with other departments to ensure safe Stadium operations
• Test all safety systems prior to events
• Liaise with Head of Facilities//Safety Officer to ensure Stadium health and safety compliance pre-event
• To complete 72 hours, 48 hours pre-event safety checks (PA Systems, lighting, etc)
• Liaise with the Head of Facilities/Safety Officer during events to ensure smooth running of event

 General Club Accountabilities

• To ensure compliance with all relevant club policies, including safeguarding, health and safety policies
• To build and maintain good working relationships both internally and externally, always maintaining a professional image when representing the club
• To always maintain a flexible approach to work
• To promote equality, diversity and inclusion at the club, in line with our EDI Strategy

  Essential Requirements / Qualifications:

• A sound knowledge of basic building, plumbing & maintenance skills
• The ability to use a range of manual and power tools in a safe and operate manner
• Experience working in a
• Worked as part of a team alongside other trades/professionals to complete tasks/projects

Desired Requirements / Qualifications:

• City & Guilds / NVQ Level 2 qualification in a relevant field or equivalent experience (not essential)
• Able to thrive in a fast-paced work environment
• Remain calm under pressure
• Desire for continuous personal improvement
• Excellent communication skills
• Ability to work unsupervised and unassisted
• Able to manage time well and meet deadlines
• Show good attention to detail
• Complete maintenance projects to a very high standard

To Apply: To comply with safer recruitment procedures for the Club we are unable to accept CV’s.

Please ensure that you complete our standard application form (which is available via a link on our website). If you do require assistance in any part of the application process, please contact us via recruit@millwallfc.co.uk

Application Form Link: www.millwallfc.co.uk/club-information/work-for-the-lions/application-form

All applications need to be sent to recruit@millwallfc.co.uk

Due to the quantity of applicants expected, only those short-listed will be notified.

Closing date for applications:  Friday 13th March 2026

This document is a guide only and should not be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation. All employees may be required to undertake any other duties as may be reasonably requested.

Millwall Football Club are fully committed to equality, diversity, inclusion and anti-discrimination. We will work to address areas of under-representation and disadvantage in all aspects of our operations, activities and services. In practice, this means that we will respect the needs of each and every individual regardless of their differences; and to this end we will deliver our operations, activities and services in such a way so as to ensure that that no one is excluded.

‘Millwall FC is committed to safeguarding children and adults at risk. The successful candidate may be required to undertake a Disclosure and Barring Service (DBS) check through The FA DBS process. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information given.'

Safeguarding Policy Statement

What is safeguarding?

Safeguarding is the action that is taken to promote the welfare of children, young people and adults at risk and protect them from harm. Safeguarding means protecting people from abuse, maltreatment, neglect, harm and/or exploitation. Through MFC setting up and following good safeguarding policies and procedures, it means that children, young people and adults at risk - that come into contact with our organisation - are protected from those that might pose a risk. All organisations that work with (or come into contact with) children, young people and adults at risk are required to have safeguarding policies and procedures to ensure that everyone - regardless of their age, gender, religion or ethnicity - can be protected from harm.

MFC’s Safeguarding Ethos

MFC will always seek to provide protection to any person that receives our services. To this end MFC will provide staff and volunteers with guidance on procedures they should adopt in the event that they suspect a person may be experiencing, or be at risk of, harm. MFC believes that a no one should ever experience abuse of any kind. MFC have a responsibility to promote the welfare of all children, young people and adults at risk to keep them safe. MFC are committed to work in a way that protects them. This Safeguarding Policy Statement applies to everyone that comes into contact with MFC - including as applicable - the Board of Directors & Executive Team, Senior Managers, Staff, Agency Staff, Contractors, Suppliers, Volunteers, Students on work experience, as well as anyone else working on behalf of MFC. This policy also applies to any other person that engages with the work of MFC and includes parents, carers, families and other visitors to MFC premises. 

Safeguarding at MFC

MFC places the safeguarding of children, young people and adults at risk as its prime focus and has developed full safeguarding policies and procedures. To underpin the approach, MFC ensures all of its management team, staff members and volunteers have been fully trained in safeguarding to enable the organisation to live and breathe its approach. In developing MFC’s safeguarding policies and procedures, the organisation has adopted the following three-part safeguarding strategy which focuses on:

1.      Getting the right people involved with MFC

This is achieved through adherence to MFC’s Safer Recruitment Policies and Procedures.

2.      Creating a safe environment for children, young people & adults at risk

This is achieved by providing all required safeguarding training, support and best practice advice; and further guidance by the effective communication of MFC’s Codes of Conduct.

3.      Promoting clear systems to deal with any safeguarding concerns

This is achieved through implementation of all MFC’s policies and procedures relating to safeguarding.