Education, Training & Employability Officer

Job Summary

We are looking for an enthusiastic ETE Officer to deliver an inclusive, youth-focused employment hub supporting young people aged 16-24 across Croydon, Lambeth and Bromley. You will provide 1:1 mentoring, employability support and practical guidance to young people facing barriers to work, including those experiencing poor mental health, housing instability, or other complex needs. Working closely with DWP Work Coaches, employers and local partners, you will support young people with moving towards employment, training or meaningful progression.

What We Offer

• Flexible & remote working;

• Competitive salary and benefits package (including healthcare plan, discounts and match tickets);

• 26 days annual leave (in addition to public holidays);

• A personal development plan and training opportunities;

• The opportunity to use the power of sport to make a difference in the lives of young people in South London.

Job Description

As ETE Officer you will:

• Hold a caseload of young people aged 16-24, providing weekly face-to-face mentoring and flexible drop-in support;

• Carry out initial 1:1 diagnostic assessments to identify strengths, goals, barriers and wider support needs, co-designing personalised action plans with young people focused on ETE and personal development;

• Support young people with CV writing, job applications and interview preparation;

• Deliver workplace readiness and life skills sessions;

• Work collaboratively with DWP staff co-located in the hub to ensure coordinated, person-centred support;

• Liaise with employers and partners to access work experience, volunteering and training opportunities;

• Support delivery of workshops, group sessions and holiday activities where required.

Person Specification

As successful candidate you will have:

• A passion for transforming the lives of young people, particularly those facing barriers such as unemployment, low confidence or complex life circumstances;

• Experience in managing a caseload of 'NEET' young people and delivering 1:1 youth support;

• Ideally a relevant qualification at Level 2 or above, e.g. Youth Work, IAG, mentoring or another related field;

• Excellent facilitation skills, with the ability to build trusted relationships with young people and partner organisations;

• A good understanding of issues affecting young people, including mental health, housing insecurity and other barriers to employment.