Programme Support Officer - Manchester City Summer Programme

Closing Date of Applications: 22 March 2026

Please note, this role supports a summer residential programme during 25 June – 8 August 2026. To be considered, it is essential that you can attend a recruitment day on Sunday 29 March at City Football Academy.

This is a non-residential role, supporting the safe supervision and movement of participants at City Football Academy during daytime hours only. Weekend work may be required to support excursions.

Our Story

Manchester City is an English Premier League club whose roots began in East Manchester. From its first incarnation as St Mark’s West Gorton in 1880, the club became Manchester City FC in 1894. Behind each title lies emotion, moments and memories that resonate with millions of supporters around the world. Manchester City fans are known for their commitment and togetherness, as a Club that fights to the end.

MCFC is built on a vision for sustainability, with an academy structure designed to support long-term first team success, to engagement with the communities in which we reside. Together with our passionate fans and valued network of partners, we are developing Manchester City’s future history.

About the Summer Residential Programme

Manchester City’s Summer Residential Programme welcomes young people from around the world for an immersive football, education, and cultural experience delivered at the City Football Academy and supported by high-quality residential provision.

The Role

The Programme Support Officer plays a key role in supporting the safe supervision and movement of participants during daytime programme hours. The role focuses on maintaining appropriate supervision ratios during transportation and on campus, supporting participant welfare, and assisting with logistical supervision throughout the day.

Programme Support Officers are not responsible for coaching or teaching delivery. Instead, they provide pastoral and supervisory support to ensure participants are safe, accounted for, and supported while moving between locations and during non-coaching periods.

The role operates during daytime hours only.

Your Responsibilities

• Supervise participants during daily transport between accommodation sites and the Etihad Campus, ensuring appropriate staff-to-participant ratios are maintained.

• Provide on-campus supervision throughout the day, acting as a visible and approachable point of contact for participants.
• Support participant welfare, responding appropriately to minor medical issues or concerns and escalating where required.
• Support the supervision of participants during weekend excursions, ensuring participant safety at all times.
• Work collaboratively with coaches, residential staff, and programme leads to support smooth programme delivery.
• Communicate incidents, concerns, or key updates promptly to senior staff.
• Maintain professional conduct, appropriate boundaries, and confidentiality at all times.
• Represent Manchester City and City Football Group values through professional behaviour.

What We’re Looking For

Essential

• Experience working with children or young people in a supervisory or support capacity.
• Strong sense of responsibility with the ability to manage groups and maintain supervision ratios.
• Good communication and interpersonal skills.
• Calm, professional, and reliable approach.
• Willingness to work daytime shifts and occasional weekends as required.

Desirable

• Experience in a school, camp, sports, or youth setting.
• First aid or safeguarding training.
• Experience supporting group travel or excursions.
• Interest in football or sports programmes.

To Apply

At Manchester City, we are committed to creating outstanding experiences for young people from across the world. If you are passionate about supporting participant wellbeing and helping deliver a memorable residential programme, we would love to hear from you. Please make an application via our career’s portal on our website.

Equal Opportunities 

City Football Group promotes equal opportunities in employment, and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.

Employment is subject to the provision of proof of eligibility to work in the UK.

Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.