PA to Senior Management Team & Office Assistant

At Manchester United, our focus is to create a high-performance environment where everyone can be their best, working together towards our common goal of football success. We believe the key to achieving this goal is connection and collaboration. Everyone coming together, working from one of our Manchester United office locations every working day to share skills, knowledge and ideas, building on the best of what we already do and looking at where we need to change and innovate.  

The Purpose:  

The role of this Personal Assistant is to provide high level support to the Senior Management Team ensuring first-class administrative standards, effective time management and a very high level of confidentiality. The individual will provide a confidential, dedicated, professional & diligent service. They will also support the Executive Assistant Team during busy periods.

The Role:

• Providing high level support to the Senior Management Team
• Managing scheduling and meeting prioritisation for the Senior Management Team
• Working closely with the EA Team to drive efficiencies and support process improvement
• Co-ordinating travel for Alliance & Partnerships including booking; flights/cars/hotels/restaurants and handling visa applications
• Office management duties including facilities, supplier liaison, health & safety oversight and co-ordinating arrangements for internal & external meetings (rooms, itineraries, catering, meet & greet)
• General administration to include ticketing, expenses, raising purchase orders and management of invoices
• Assisting with the production of documents & presentations, when required e.g. match day itineraries
• Communicating professionally and confidentially, both internally & externally
• Building strong relationships and a network of contacts at all levels across the club
• Providing support with arrangements and co-ordination for events and match days for SMT
• Liaising with support teams at Old Trafford for office operational matters regarding IT, Finance and HR where required
• Working cross-functionally with the other PA’s and EA’s to deliver aligned standards
• Understanding club and office protocols and delivering requirements to a high standard
• Adding value to the team supported, using transferable skills and capabilities
• Using technology to work dynamically and elevate the support provided
• Operating in a trustworthy and confidential manner

The Person:

This role requires an individual who is confident in their own abilities, yet keen to learn from others as part of a team who will continually grow & develop. A mix of knowledge, skills & experience are essential for this role:

Experience

• A minimum of 5 year’s experience in a PA role, supporting a Director or Senior Management Level Stakeholder
• Extensive experience of working with Microsoft Office particularly; Outlook, Teams, Word, PowerPoint and Excel

Knowledge

• A-Level Qualifications or equivalent
• Some understanding of business objectives
• Football or Business experience is beneficial

Skills

• Proven experience in a PA role, supporting Director(s) or Senior Management Level Stakeholder(s)
• Extensive experience of working with Microsoft Office particularly; Outlook, Teams, Word, PowerPoint and Excel
• A good understanding of business and sales objectives
• Football, sporting agencies, media or similar industries experience is beneficial
• Excellent organisational, time and workload management skills
• Highly professional and organised, with an efficient & pro-active manner
• Able to work with autonomy, with strong attention to detail
• Outstanding communication skills; both written and verbal
• Ambitious with a flexible approach to working; including hours
• Self-motivated, enthusiastic, dynamic & strives for continual improvement
• A team player with a ‘can do’ attitude and respect towards their peers
• Capable of understanding differences in leadership requirements and adapting accordingly
• Able to digest and process complex information and provide PA solutions accordingly
• Able to operate proactively, always looking ahead to predict and plan as required
• Trustworthy with integrity, capable of being privy to extremely confidential information without disclosure

  
 What We Offer: 

At Manchester United, we recognise that our people are at the heart of our success. That’s why we offer a range of rewards designed to support your professional and personal well-being:

• Annual incentive scheme
• Wellness Support with access to mental health resources, digital health checks, and & nutritionists through Aviva Digicare+ Workplace
• Exclusive Discounts through our United Rewards platform, giving you access to exclusive deals from the club and partners
• Gym Facilities in our onsite locations and opportunities for regular social events and team-building activities
• Enhanced family Leave Benefits and an opportunity to purchase additional holiday days
• Enhanced Career Development with access to professional learning platforms like LinkedIn Learning, and internal training programs
• A Supportive Work Environment that values diversity, equity and inclusion, and individual growth

Our Commitment to You: 
  
At Manchester United, we believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.