21 customer service jobs found in Blackpool

Full job description Job Summary We are seeking a dedicated Hotel Night Porter to provide exceptional guest services during overnight hours at our prestigious hotel. The successful candidate will ensure the safety, security, and comfort of our guests while maintaining the smooth operation of the hotel during the night shift. This role offers an excellent opportunity for individuals with a passion for hospitality and guest relations to contribute to a welcoming environment in a dynamic setting. Duties Welcome and assist guests arriving or departing during night hours, ensuring a warm and professional experience. Handle guest enquiries via phone and in person with courteous phone etiquette and professionalism. Monitor security systems and conduct regular patrols of the hotel premises and football club to ensure safety and security. Manage late-night check-ins and check-outs efficiently, providing accurate information about hotel facilities and local...

Full job description Job Title: Hotel Receptionist Reports to: Reception Manager Department: Blackpool Football Club Hotel Hours: Zero Hours Job Purpose: To be the first point of contact for all visitors to the Hotel, providing a friendly, welcoming, and efficient service to all guests. We are looking for a friendly, hard working and enthusiastic person to join our reception team. Full Training, uniform and supervision will be given. Shift work including weekends and bank holidays and a mixture of shifts, as and when required. Shift times are 7.00am - 3.00pm and 3.00pm - 10.00pm, with a few varying shifts in between. Key responsibilities and duties To undertake reception duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer experience. To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service. To deal with incoming...

Full job description Job Summary We are seeking a dedicated Hotel Night Porter to provide exceptional guest services during overnight hours at our prestigious hotel. The successful candidate will ensure the safety, security, and comfort of our guests while maintaining the smooth operation of the hotel during the night shift. This role offers an excellent opportunity for individuals with a passion for hospitality and guest relations to contribute to a welcoming environment in a dynamic setting. Duties Welcome and assist guests arriving or departing during night hours, ensuring a warm and professional experience. Handle guest enquiries via phone and in person with courteous phone etiquette and professionalism. Monitor security systems and conduct regular patrols of the hotel premises and football club to ensure safety and security. Manage late-night check-ins and check-outs efficiently, providing accurate information about hotel facilities and...

Who are we : Everton Football Club is one of world sport's most respected and revered names - a by-word for innovation, professionalism and community.    During the course of a glittering history spanning three centuries, we have been shaped and guided by our aspirational motto  Nil Satis Nisi Optimum  - nothing but the best is good enough.    One of only three clubs to have been a founder member of both the Football League and Premier League, our Men’s Senior Team has played more games in English football's top-flight than any other, winning nine league titles, five FA Cups and a European Cup Winners’ Cup.         In summer 2025, we embarked on an exciting new journey at Hill Dickinson Stadium, a world-class waterfront arena on the banks of Liverpool’s iconic River Mersey. The newest, most sustainable and most accessible stadium in the Premier League, our new home is also a state-of-the-art...

About The Role   Role Purpose To generate new business opportunities through proactive prospecting across local, regional and national markets.   Main areas of responsibility Deliver high volumes of outbound sales activity through telephone outreach, email campaigns, LinkedIn engagement, networking and direct business development. Identify, research and qualify prospective partners, sponsors and advertisers that align with Bolton Wanderers' commercial objectives. Build and maintain a robust pipeline of opportunities, ensuring all activity and sales progress are accurately recorded. Secure meetings with prospective clients and present the Club's commercial products, sponsorship packages and partnership opportunities. Lead sales of lower-value, repeatable and transactional commercial inventory, including match sponsorships, player sponsorships, business memberships, advertising and other volume sales...

About The Role   Role Purpose To support the effective day-to-day operation of the retail store by leading and developing staff, delivering an exceptional customer experience, maintaining high standards of merchandising and stock control and helping to achieve sales and operational targets.  The roles ensures the store runs efficiently, safely, and in line with company policies, while acting as a key point of support to the Store Manager and taking responsibility for the store in their absence.     Main areas of responsibility Available to work match and event days including evenings and weekends. Supervise the day-to-day running of the store. Lead and motivate the retail team. Ensure high standards of customer service. Monitor staff performance. Assist with recruitment, induction and training. Work with the Store Manager to manage rotas and staffing levels. Maintain merchandising...

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.     We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.  As an Executive Cleaner, you will play a vital role in maintaining the highest standards across our world-class training facilities. You will be responsible for ensuring all offices, training areas, changing rooms, gym spaces, and swimming pool areas are cleaned and presented to an exceptional standard each day. Key Responsibilities...

Location:   Manchester, GB Full Time / Part Time:   Part Time Contract Type:   Permanent Join Manchester City Women in a key culinary role supporting elite athletes with high-quality, performance-focused food preparation. Based at the Women’s 1st Team Facility in Manchester, this part-time role offers the opportunity to work in a collaborative environment focused on player wellbeing, recovery and performance.   Who We Are   At Manchester City Women, we are proud to be part of City Football Group and one of the leading clubs in women’s football, competing at the highest level in the Women’s Super League, domestic cups, and European competition. Based at the Etihad Campus in Manchester, our team is built on ambition, innovation, and a commitment to excellence both on and off the pitch. We are passionate about developing the...

We are seeking an enthusiastic Food, Beverage and Events Supervisor to join our Food, Beverage and Events team. Working within an EFL club, the role oversees delivery of Food and Beverage on match days in the successful candidates delegated area. If successful, the person will be allocated to an area that they will supervise. Responsibilities include supervising staff, ensuring high standards of service are delivered across concessions and hospitality areas. A strong focus on customer experience and operational efficiency is essential.   Key Responsibilities  Supervise catering operations on match days and events Coordinate staff and workflow  Maintain food safety compliance Communicate with the wider team to ensure efficient delivery of food and beverage Monitor customer experience and operational performance  Work with the Head of department and Food and Beverage Manager to manage orders and stock levels.  ...

Full job description The FAW has three National Training Centres: its Elite Centre and HQ at the Vale Resort; and two National Development Centres at Dragon Park in Newport and Colliers Park in Wrexham. The FAW is looking to recruit a casual Receptionist / Facility Assistant based at Colliers Park, Wrexham. The postholder will have a number of responsibilities to ensure all users of the site are welcome and all queries are dealt with. The Receptionist/Facility Assistant will also be responsible, as part of the facilities team, for the smooth running of Colliers Park from a day to day perspective. The role is a zero hour contract and will primarily involve evening work (1600 to 2130) and may include some weekend work (0830 to 1800). Key areas of responsibility: Reception duties: Building strong relationships with staff and external stakeholders who use Colliers Park ​Answering incoming calls and redirecting to relevant department ​Providing...

Hours of Work: As required by the Safety Officer Department: Safety & Security Location: LUFC, Elland Road, Leeds Responsible to: Safety Officer Responsible for: Stewards DBS: Required Role Summary To be collectively responsible for the safe execution of the LUFC operation in the allocated sector of the stadium as directed by the Safety Officer/ Event Manager Role Responsibilities To attend pre event planning and briefing sessions as required To control and co-ordinate event staff and safety in specific areas of the event/venue To ensure that the requirements of the Safety Certificate and Ground Regulations are met at all times To brief and instruct teams under their direction and debriefs To be responsible for the safety and comfort of spectators within a designated area at all times To be responsible for the removal of disruptive customers who contravene Ground Regulations...

Hours of Work: As required by the Safety Officer Department: Safety & Security Location: LUFC, Elland Road, Leeds Responsible to: Safety Officer Responsible for: Stewards DBS: Required Role Summary Assessors have a specific training role as part of the Stadium management team and are not expected to be involved in dealing with spectators. Their role is to assess and record the performance of stewards. Role Responsibilities To attend pre event planning and briefing sessions as required To control and co-ordinate event staff and safety in specific areas of the To ensure that the requirements of the Safety Certificate and Ground Regulations are met at all times To brief and instruct teams under their direction and debriefs To attend pre and post event briefings and compile a concise report for Safety Officer/ Event Manager To carry out all instructions given by Safety Officer/ Event...

Control Room CCTV Operator Hours of Work: As required by the Safety Officer Department: Safety & Security Location: LUFC, Elland Road, Leeds Responsible to: Head of Safety & Security   Role Summary To operate the CCTV in the control room including using 2 way radios, emergency telephones and telephone lines. Responsible for protecting our property and our people against any risks, you’ll manage all types of scenarios, events, investigating incidents by maintaining surveillance across all areas of the complex. Role Responsibilities Operating the relevant CCTV equipment Good stadium knowledge able to track staff/spectators on CCTV. Monitor the stadium regularly on CCTV ensuring the safety team have decision making information Liaising with other Control Room representatives including Police, First Aid and Event Management Responding to staff and management requests in a timely...

Hours of Work:  As required by the Safety Officer Department:  Safety & Security Location:  LUFC, Elland Road, Leeds Responsible to:  Head of Safety & Security Responsible for:  Stand Manager DBS:  Required Role Summary  Chief Stewards works directly to the Safety Officer, their role is to ensure the plans for the event, made by the Safety team are carried out in the venue. They are responsible for the quality assurance of stewards and for deployment of Agency staff and their performance. To be the main link between the event operation staff and the Safety Officer. To be collectively responsible for the safe execution of the Safety & Security operation at stadium.   Role Responsibilities To attend pre event planning and briefing sessions as required To control and co-ordinate event staff and safety in specific areas of the event/venue To ensure that the...

Hours of Work:  As required by the Safety Officer Department:  Safety & Security Location:  LUFC, Elland Road, Leeds Responsible to:  Head of Safety & Security   Role Summary  To record accurately the communications within the control room via Safety Management, 2 way radios, emergency telephones and telephone lines. Role Responsibilities Record accurately information within the control room log Maintain the integrity of the log Operating the relevant radio equipment Liaising with other Control Room representatives including Police, First Aid and Event Management If required cascading information to frontline staff via radio and responding to staff and management frontline queries via radio in a timely manner Completing appropriate paperwork whilst escalating issues where appropriate Possessing a good knowledge of each event’s policies,...

Full job description Do you have the passion to inspire children to dream BIG? Are you an energetic Football Coach looking to be part of an exciting team with a clear career path? Do you want to work in a positive environment empowering you to be the best you can be? Sound interesting? Read on.... We have an exciting opportunity for a coach for our academies and nurseries in Sheffield and surrounding areas! We require a coach to deliver high standard football sessions to children aged 2-11 years on evenings and weekends between 8-20 hours per week You must be reliable, punctual and enthusiastic and ideally have experience of working with children. This position is perfect for aspiring football and sports coaches studying at university. We are looking for a dynamic person who is able to: - Deliver wow through customer service - Be passionate, positive and progress - Be available to work weekends between 09:00-12:00 (Sunday morning)...

Job Summary We are seeking a dynamic and enthusiastic Retail Sales Associate to join our team on a zero hours, ad hoc basis, including match days, non-match day Saturdays, and various weekday shifts (daytime, evenings, and weekends). The ideal candidate will have a passion for customer service, a keen interest in retail merchandising, and a proactive approach to sales. In this role, you will support the shop and ticket office operations, helping to drive business growth for the club through exceptional service and effective sales activity. Responsibilities Ensure all customers are served promptly and efficiently whilst maintaining the highest standards of customer service and professionalism Dealing with ticket and merchandising sales in the Red and White Shop and ensuring customers are served in a timely manner, both in person and over the telephone. Up selling of all fixtures, both home and away, which we have on sale along with the sales of season tickets....

Full job description Graham Street Prims F.C. require a food and beverage assistant on matchdays. Responsibilities will include making and serving hot and cold beverages and serving a range of items from the tea bar, as well as maintaining good hygiene practices. Games are played on Saturday evenings, Sunday mornings and some midweek evenings. A food safety level 2 qualification is preferred but can be funded for the right candidates. Job Type: Part-time Pay: £10.00-£13.00 per hour Work days: Weekend availability Work Location: In person

Retail Supervisor Newcastle Upon Tyne - St James Park Permanent Competitive Salary Closing Date : 20th September 2026 We are the heartbeat of the city. Come and be a part of a long and proud history where we strive to be the best in everything we do, on and off the pitch. Bringing the people and communities together, join the Newcastle United Family, as we embark on the next steps of our exciting journey. About the role We’re looking for a Retail Supervisor to work alongside the management team to support building a driven, positive and hard-working team. Working in our fast paced, high footfall store, you will manage sales and services with the aim to exceed commercial targets whilst delivering a best in class, premium retail experience for every visitor. Your impact You will have previous retail supervisory experience, ideally within a fast-paced sports retail environment but this is not essential. You will have significant...

Location:   Manchester, GB Full Time / Part Time:   Full Time Contract Type:   Permanent   Based across Manchester City sites, this role will deliver high-quality electrical maintenance services that support the safe and reliable operation of our facilities and the experience of our employees, supporters and customers.   Who We Are   Manchester City is an English Premier League club whose roots began in East Manchester. From its first incarnation as St Mark’s West Gorton in 1880, the club became Manchester City FC in 1894. Behind each title lies emotion, moments and memories that resonate with millions of supporters around the world. Manchester City fans are known for their commitment and togetherness, as a Club that fights to the end.   MCFC is built on a vision for sustainability, from an academy structure designed to...