186 customer service jobs found

Company Description At the heart and soul of London since 1895 West Ham United is a dynamic, fan-focused football Club constantly moving forward but always with an eye on the past. Our home at the London Stadium has a capacity of 62,500 making it one of the biggest club Stadia in the country however our tickets are the lowest priced for London based clubs in the Premier League, echoing objectives to create Affordable Family Football. In 2018, our Women's team gained a professional status for the very first time, jumping 2 divisions and competed in the Women's Super League (WSL), the premier division of women's football in England. After finishing a respectable 7th, the team enjoyed particular success in the FA Cup reaching the final of the competition, eventually being beaten by 2017 winners Manchester City. In April 2019, we opened our brand-new Academy facility based at Chadwell Heath which will help to bring through some of the very best talents in the...

At Manchester United, we want to create a high-performance culture where everyone can be their best and thrive. We are committed to the continual growth and development of colleagues through access to skills platforms such as LinkedIn Learning. We also offer a range of wellbeing support, including an employee assistance programme, access to health checks, digital GPs & nutritionists through Aviva Digicare+ Workplace, enhanced family leave, plus schemes such as Cycle 2 Work and holiday purchasing, where you can buy up to 10 extra days of additional leave. When working onsite, you’ll have access to a complimentary lunch and parking every day, alongside gym facilities and regular colleague socials. From a reward perspective, in recognition of high performance, all colleagues are entitled to an annual performance bonus. As a member of our team, you’ll also gain access to an exclusive range of club and partner discounts via our benefits platform, United Rewards....

At TOCA, Everybody Plays! Being part of the TOCA team means more than just showing up—we create meaningful connections, deliver awesome experiences, and support one another every step of the way. As a TOCA teammate, you're part of a winning squad. We play hard, care deeply, and grow together. If you're passionate about building community through sport and believe in striving for excellence, this is the role for you. Let’s build something amazing—together. Location: TOCA Keller Compensation: $15/hour + Commission Schedule: Full-Time (Hourly) | Temp to Hire Overview The Adult Soccer Lead plays a vital role in growing TOCA’s adult programming by leading local outreach efforts, managing adult leagues and tournaments, and converting adult guests into long-term members. You’ll be the go-to person for all things Adult Soccer—making sure games are fun, leagues are well-run, and every guest has a reason to come back. This position...

Overview A  Parking Supervisor  will be responsible for the event day supervision and management of our parking & transportation operations on event days. This individual will observe, report, and carry out event day procedures set forth by the Operations Manager. The supervisor will be asked to complete event checklists, complete event reports, and ensure efficient operation. A person who can provide valuable information and feedback regarding our parking and transportation operations to better assist the Manager with the implementation of procedures would be valuable. This role will be part-time and event based, reporting directly to the Operations Manager.   This role will pay an hourly wage of $20.00    Benefits for PT roles: 401(k) savings plan and 401(k) matching.   This position will remain open until September 12, 2025. Responsibilities Inspect parking lots several times throughout day Work closely with...

The Utah Royals FC, Real Salt Lake (RSL), and RSL Training Academy are dedicated to the growth and success of soccer in Utah. The Utah Royals FC is committed to empowerment, while RSL represents the state with pride and fosters a winning culture. The RSL Training Academy nurtures young athletes and instills values of discipline and teamwork. Together, they are committed to inspiring the soccer culture of Utah and creating lasting impressions one winning experience at a time. Real Salt Lake is currently seeking Front Desk Attendants. These at-will part-time positions are the day-to-day support staff for the Zions Bank Training Center. Qualified candidates will be assisting with operational support of the facility while providing excellent customer service.   RESPONSIBILITIES INCLUDE:    Greet and welcome guests to the Zions Bank Training Academy. Provides excellent Customer Service by registering patrons for programs, answering questions, and answering...

At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.  What makes a TOCA Teammate? An individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Position Overview:...

Job Title:  Promo Team Department:  Match Presentation Reports to : Sr. Manager, Fan Engagement Position Summary: The Promo Team member is a key part-time position within the FC Cincinnati and TQL Stadium team that will work FC Cincinnati Match Days. This position will be responsible for assisting in the overall activation elements at TQL Stadium. The role will engage and entertain fans and will help elevate activation messaging through TQL Stadium and Washington Park.  The Promo Team must have exceptionally strong communication, creative and organizational skills and be deadline-driven in execution. The Promo Team is a fan-interactive and energetic team that works all FC Cincinnati home matches at TQL Stadium, as well as Washington Park and select outside appearances. What You’ll Do: Assist with management of Washington Park activations including load-in, load-out, etc. Operate game day Fan Zones at Washington Park, the...

Position:                                   Manager – Camps & Club Affiliates CLTFC Department:                           Community Engagement Reporting Relationship:      Reports to Director of Community Engagement Status:                                       Full-Time (Exempt)       About Charlotte FC Charlotte Football Club is the Major League Soccer Club in the Carolinas. The Club’s mission is to be a unifying force that is bigger than one city and encourage a sense of belonging through a progressive, collective, and ambitious approach that guides efforts on and off the pitch. CLTFC is committed to driving growth through the sport and community outreach....

Kick off your career at Leicester City Football Club as Head of Safety & Security! Contract Type:  Permanent Hours Per Week:   37.5  Do you have the drive and passion to make a real impact at Leicester City Football Club? About The Role & Who We’re Scouting We’re on the lookout for a passionate, experienced, and skilled Safety and Security professional to join our squad at Leicester City Football Club, to play an integral role in the Club's operations as Head of Safety and Security.  The role will lead on all matters in relation to Safety, Security and Health & Safety across the Club, reporting directly to the Club’s Director of Stadium Operations and advising the Club’s CEO and Board of Directors as necessary. You'll be Responsible for the management of the Stadium Safety Operation, in the role of Senior Safety Officer, undertaking the planning for and deployment of stewarding staff to ensure that the requirements of the Stadiums Safety Certificate...

Job description Who We Are Founded in 1882, Tottenham Hotspur is an iconic English football club, playing in the Premier League and Women’s Super League. From North London to the world, our fanbase spans continents, cultures, and generations. Spurs is a club that’s always dared to push boundaries, breaking new ground and rewriting history.   We offer world-class facilities: In 2019, we opened our state-of-the-art Stadium, a £1 billion landmark that’s the beating heart of North Tottenham’s transformation. More than just a football ground, it’s an engine of change — creating 4,000 jobs and injecting £300 million into the local economy every year.   We’re at our brightest when we’re all together.   Our Club, our teams, our community.   There is only one Hotspur. Tottenham Hotspur.   The Role Tottenham Hotspur is a world-famous football club based in North...

Location : The Valley, South East London or as required Salary : To be discussed Hours : 40 hours per week, as part of a rota covering Monday to Sunday This position oversees & drives the commercial sales and matchday packages on a day-to-day basis. The role is responsible for achieving and monitoring all expected sales revenue targets through effective sales and marketing initiatives. The role is focused around exploring and engaging new business opportunities and managing partner relationships, including matchdays.   KEY RESPONSIBILITIES   To work in collaboration with the wider commercial team to oversee and plan the activities of the Women’s Team commercial operations.   Provide strategic direction in executing commercial plans and targets for the women’s element.    Responsible for identifying and maximising new and existing business development opportunities across specific target markets....

Engagement:  Casual position offering variable hours on a flexible basis Location:  The City Ground, Nottingham, NG2 5FJ Department:  Safety and Security Reporting to:  Steward Resourcing and Training Lead About the Role: The primary role is to provide a high level of care and comfort and wellbeing of all persons attending the event. Turnstile Operators should present themselves in a positive, courteous and professional manner at all times, and be focused on maximising every opportunity to enhance the customer experience. Key Tasks and Responsibilities: Incident Response: Monitor crowd behaviour and stadium areas for any signs of potential security threats or disturbances. Follow established protocols to maintain order and assist emergency services as needed. Respond immediately to incidents such as crowd disorder, medical emergencies, or unauthorised access, using appropriate conflict resolution techniques...

About the role We are looking for an individual with proven team leadership experience in retail environment to join our Liverpool One Store as an Assistant Store Manager. In this hands-on role, you will be responsible for the running of the store and driving the team’s performance to ensure excellent customer service is delivered and that all targets are met. What will you be doing? Open and close the store, carry out till counts, investigate, resolve, action or escalate any till losses or discrepancies, cashing up, safe counts, banking and manage Securicor collections.  Manage the shopfloor and back-office areas, including queues, customer issues, stock availability issues and printing issue.   Ensure all deliveries are received and processed in most efficient manner and the shopfloor is commercially merchandised.   Provide the store team with direction and guidance to complete daily tasks and achieve targets.  In conjunction with...

About the role Register an interest for our Casual Retail Store Opportunities across Merseyside This vacancy will be looking for applicants who are interested in our stores located within the Merseyside area, which includes our Anfield Store, Williamson Square Store, Liverpool One Store and Chester Store.  We’re looking for individuals who are passionate about customer service and enjoy working as part of a team. What will you be doing? Dealing with customer sales and refunds, ensuring a focus on customer care and the customer experience. Till work including processing cash and card payments. Gaining and building upon Product knowledge to provide advice and guidance on product selection to customers. Basic Sales Management through driving the AVS, UPT and Conversion by offering add on sales and upselling. Merchandising/display. Stock shrinkage and cash flow controls. Supporting in receiving and storing the delivery of large amounts...

Job Title:  Partnerships Retail Co-Ordinator Hours of Work:  37.5 hours per week, Must be flexible to work matchdays Department:  Partnerships Location:  Elland Road Responsible to:  Head of Partnership Activation Responsible for:  Partnerships Retail Co-ordination Apply:   https://forms.office.com/e/mPdCMT9Lqr   Role Responsibilities Be lead operational POC for the Clubs Technical kit partner, retail partners and dedicated Retail operator and be lead POC for internal Club retail requirements Manage the Technical kit partner orders and operations at the Club. This key role will ensure that team kits, staff allocations and Club orders are processed efficiently and to the highest standard. You will oversee the entire order process from forecasting and ordering through to delivery. You will work closely with internal teams including the 1st team, U21s, Women’s, Academy, Foundation to...

Job Title:  Chief Steward Hours of Work:  As required by Safety Officer Department:  Safety & Security Location:  Elland Road Responsible to:  Stand Manager DBS:  Required   Role Summary Chief Stewards works directly to the Safety Officer, their role is to ensure the plans for the event, made by the Safety team are carried out in the venue. They are responsible for the quality assurance of stewards and for deployment of Agency staff and their performance. To be the main link between the event operation staff and the Safety Officer. To be collectively responsible for the safe execution of the Safety & Security operation at stadium. Role Responsibilities To attend pre event planning and briefing sessions as required To control and co-ordinate event staff and safety in specific areas of the event/venue To ensure that the requirements of the Safety Certificate and Ground...

Job Title:  Stewarding Staffing Supervisor Hours of Work:  37.5 hours per week plus all home matchdays Department:  Matchday Safety & Security Location:  Elland Road Responsible to:  Head of Matchday Safety & Security   Role Summary The Stewarding Staffing Supervisor will oversee the operations and management of matchday stewards at Leeds FC. They will ensure that stewards are efficiently recruited, trained, deployed, and supported to provide a safe, secure, and enjoyable experience for all fans attending home matches. They will also assist in ensuring compliance with relevant safety and security regulations. Role Responsibilities Steward Management Work with the Club’s People Team with the development and implementation of recruitment and retention strategies to attract qualified candidates for security/stewarding positions. Work with the Club’s People Team with the...

Reporting to the Store Manager, this role is responsible for the efficient running of the Braehead retail unit, in line with the requirements of the organisation. Key accountabilities will include: Maximises the profitability of the unit through good customer service and increased sales Ensures a high standard of customer service is maintained at all times Ensures high standards of merchandising and housekeeping are constantly maintained Ensures that all variable costs (i.e., wages, telephone, etc.) are kept within budget levels Minimise shrinkage by ensuring stock control is tight and all incoming/outgoing stock is correctly administered Responsible for the security of the shop and its contents – any incidents of theft to be reported immediately to the Store Manager/Area Manager Ensures the Health & Safety of customers and fellow employees by reporting, in writing, any defects in the fabric of the unit to the retail supervisor for the...

Job Advert Reference:  AFCB0097 Title:  Casual Concourse Bar Staff          Contract Type:  Casual Work                   JOB PURPOSE We are recruiting staff to serve food, confectionery, hot /cold drinks, etc. The shifts are approx. 4 - 6 hours home match day only (usually Saturday ko. 3.00pm.). Staff will be expected to work at a fast pace as we only have a smalltime frame to serve the supporters. The stadium is very busy on a match day but there is a good atmosphere within the team and you get to know the supporters. Experience is a bonus, but not essential as full training given onsite. MAIN DUTIES Duties include using tills, recording information, replenishing stock, ensuring your work area is clean and tidy. You will also be expected to handle food this can include an element of cooking....

Job Title:  Insights Executive Department:  Insights & Strategy Reporting:  Insights Manager Location: London Closing Date: 30 June 2025 Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently. Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day. We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC. We play in a brand-new stadium, 15 minutes from Heathrow in vibrant west London. We will never forget where we have come from, but we are...