61 customer service jobs found

Overview of the United Soccer League (USL) The United Soccer League (USL) is the largest and fastest-growing professional soccer organization in North America, possessing more than a decade of experience in bringing the world's game to communities across the United States and Canada. Overseeing the USL Championship (USSF Division II), USL League One (USSF Division III), and USL League Two (Pre-Professional), the organization is built on a proven and recognized model in international football and counts more than 125 clubs in its membership. Based in Tampa, Fla., the USL has grown during the past decade into a model organization with strong corporate partnerships and stable organizational leadership. It features a dedicated staff of more than 60 professionals across 15 departments ranging from operations, digital, communications and club services, each of which provides unparalleled support to member clubs and outside partners. Sanctioned by the U.S. Soccer Federation, the USL...

TITLE:  Sales Academy Representative, Orlando City SC & Orlando Pride  DEPARTMENT:  Ticket Sales  REPORTS TO:  Manager, Orlando City Sales Academy FLSA:  Salaried + Commissions, Non-Exempt   WHAT SETS YOU APART The Sales Academy program provides entry-level sports business executives with the opportunity to learn the business side of professional sports through selling full menu ticketing products. With a focus on consistent training and development through personalized one-on-one coaching, the Sales Academy program will build the foundation needed for a long and successful career in the revenue-generating side of sports business. The Sales Academy Representative is responsible for generating new business through the sale of Orlando City and Orlando Pride full season, group, partial plan and premium hospitality ticket inventory through cold-calling, face-to-face appointments, and networking.   ...

TITLE:  Sales Academy Representative, Orlando City SC & Orlando Pride  DEPARTMENT:  Ticket Sales  REPORTS TO:  Manager, Orlando City Sales Academy FLSA:  Salaried + Commissions, Non-Exempt   WHAT SETS YOU APART The Sales Academy program provides entry-level sports business executives with the opportunity to learn the business side of professional sports through selling full menu ticketing products. With a focus on consistent training and development through personalized one-on-one coaching, the Sales Academy program will build the foundation needed for a long and successful career in the revenue-generating side of sports business. The Sales Academy Representative is responsible for generating new business through the sale of Orlando City and Orlando Pride full season, group, partial plan and premium hospitality ticket inventory through cold-calling, face-to-face appointments, and networking.   ...

Position Title:  Coordinator, Grassroots Marketing & Fan Engagement Who CITY is: St. Louis CITY is more than just the newest local MLS soccer team, we have quickly become the heartbeat of St. Louis and are leading the frontier of an emerging cultural renaissance. Join our growing family of 500+ visionaries in a fun and fast-paced work environment that provides unmatched potential for new ideas, personal growth, and immediate impact. Who you are: CITY provides a progressive and supportive workplace that lets YOU be YOU.  We value unique experiences and perspectives, and we hire employees who leverage their differences to add value. Feel the impact of your ideas come to life as you join in the thunderous roar of 22,500 impassioned fans at our state-of-the art facility. What CITY does: Join us today in the mission of uniting the St. Louis Region and redefining what it means to be a soccer team. Job Summary: Supporters and Fans are the heartbeat and lifeblood...

ABOUT US:   Utah Royals FC, Real Salt Lake, Real Monarchs, and the RSL Academy are united by a shared mission of winning together through development. We are committed to building world-class teams by investing in people—developing players, staff, and leaders through collaboration, growth, and a high-performance culture. If you’re passionate about sport and motivated to grow your career in a purpose-driven organization, we invite you to join us. SUMMARY:  The Utah Royals FC, Real Salt Lake (RSL), and RSL Academy are dedicated to the growth and success of soccer in Utah. The Utah Royals FC is committed to empowerment, while RSL represents the state with pride and fosters a winning culture. The RSL Academy nurtures young athletes and instills values of discipline and teamwork. Together, they are committed to inspiring the soccer culture of Utah and creating lasting impressions one winning experience at a time. Real Salt Lake is currently...

Utah Royals FC, Real Salt Lake, Real Monarchs, and the RSL Academy are united by a shared mission of winning together through development. We are committed to building world-class teams by investing in people—developing players, staff, and leaders through collaboration, growth, and a high-performance culture. If you’re passionate about sport and motivated to grow your career in a purpose-driven organization, we invite you to join us. SUMMARY:  The Camps Program Manager is responsible for planning, promoting, coordinating, and evaluating youth soccer camps, tournaments, and community programming. This role leads program operations, staffing, safety, customer service, and collaboration with internal and external partners to deliver exceptional participant and family experiences. RESPONSIBILITIES INCLUDE:  Plan, promote, and execute youth soccer camps, tournaments, and community partnership events—including curriculum development....

Job Title: Venue Optimisation Executive  Job Grade: RL1 (Executive)  Reports to: Venue Optimisation Team Leader  Location : Vantage, Great West Road, London   Department : Commercial  Sub-department: Venue Optimisation  Salary: £30,000       The Club     Brentford FC is a bit different from other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently.      Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day.  ...

Engagement:  Casual position offering variable hours on a flexible basis Location:  The Nigel Doughty Academy, Nottingham, NG2 7SR Department:  Catering Reporting to:  Front of House Supervisor Closing Date For Applications:  18th September About the Role: The Kitchen Assistant will be responsible for ensuring that all catering areas are cleaned and maintained to a high standard. They are also required to assist with the service of food and beverages. Key Tasks and Responsibilities: Assist with the setting up service counters, serving food and clear down of area afterwards. Assist with the cleaning of all crockery, cutlery and service utensils. Ensure the highest possible standards of presentation by ensuring that displays, fixtures, fittings and premises are maintained in accordance with the cleaning schedule. Deal with customer queries or requests in a polite and efficient manner....

Engagement:  Casual position offering variable hours on a flexible basis Location:  The City Ground, Nottingham, NG2 5FJ Department:  Retail Reporting to:  Store Manager Closing Date For Applications:  18th September About the Role: To assist customers with purchases in store and over the telephone offering the highest levels of customer service all the time working to maintain high store standards. Key Tasks and Responsibilities: Serve and advise customers and help to find the goods they want. Handle payments by cash or card. Professionally handle complaints, even when working with difficult situations. To exceed customer expectations by going the extra mile in unique situations. Ability to demonstrate a friendly style and work effectively under pressure. Advise on the availability of stock and any special promotions. Give information on products and prices....

Retail Supervisor Newcastle Upon Tyne - St James Park Permanent Competitive Salary Closing Date : 20th September 2026 We are the heartbeat of the city. Come and be a part of a long and proud history where we strive to be the best in everything we do, on and off the pitch. Bringing the people and communities together, join the Newcastle United Family, as we embark on the next steps of our exciting journey. About the role We’re looking for a Retail Supervisor to work alongside the management team to support building a driven, positive and hard-working team. Working in our fast paced, high footfall store, you will manage sales and services with the aim to exceed commercial targets whilst delivering a best in class, premium retail experience for every visitor. Your impact You will have previous retail supervisory experience, ideally within a fast-paced sports retail environment but this is not essential. You will have significant...

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.     We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.  As an Executive Cleaner, you will play a vital role in maintaining the highest standards across our world-class training facilities. You will be responsible for ensuring all offices, training areas, changing rooms, gym spaces, and swimming pool areas are cleaned and presented to an exceptional standard each day. Key Responsibilities...

Location:   Manchester, GB Full Time / Part Time:   Part Time Contract Type:   Permanent Join Manchester City Women in a key culinary role supporting elite athletes with high-quality, performance-focused food preparation. Based at the Women’s 1st Team Facility in Manchester, this part-time role offers the opportunity to work in a collaborative environment focused on player wellbeing, recovery and performance.   Who We Are   At Manchester City Women, we are proud to be part of City Football Group and one of the leading clubs in women’s football, competing at the highest level in the Women’s Super League, domestic cups, and European competition. Based at the Etihad Campus in Manchester, our team is built on ambition, innovation, and a commitment to excellence both on and off the pitch. We are passionate about developing the...

Hours of Work: As required by the Safety Officer Department: Safety & Security Location: LUFC, Elland Road, Leeds Responsible to: Safety Officer Responsible for: Stewards DBS: Required Role Summary To be collectively responsible for the safe execution of the LUFC operation in the allocated sector of the stadium as directed by the Safety Officer/ Event Manager Role Responsibilities To attend pre event planning and briefing sessions as required To control and co-ordinate event staff and safety in specific areas of the event/venue To ensure that the requirements of the Safety Certificate and Ground Regulations are met at all times To brief and instruct teams under their direction and debriefs To be responsible for the safety and comfort of spectators within a designated area at all times To be responsible for the removal of disruptive customers who contravene Ground Regulations...

Hours of Work: As required by the Safety Officer Department: Safety & Security Location: LUFC, Elland Road, Leeds Responsible to: Safety Officer Responsible for: Stewards DBS: Required Role Summary Assessors have a specific training role as part of the Stadium management team and are not expected to be involved in dealing with spectators. Their role is to assess and record the performance of stewards. Role Responsibilities To attend pre event planning and briefing sessions as required To control and co-ordinate event staff and safety in specific areas of the To ensure that the requirements of the Safety Certificate and Ground Regulations are met at all times To brief and instruct teams under their direction and debriefs To attend pre and post event briefings and compile a concise report for Safety Officer/ Event Manager To carry out all instructions given by Safety Officer/ Event...

Control Room CCTV Operator Hours of Work: As required by the Safety Officer Department: Safety & Security Location: LUFC, Elland Road, Leeds Responsible to: Head of Safety & Security   Role Summary To operate the CCTV in the control room including using 2 way radios, emergency telephones and telephone lines. Responsible for protecting our property and our people against any risks, you’ll manage all types of scenarios, events, investigating incidents by maintaining surveillance across all areas of the complex. Role Responsibilities Operating the relevant CCTV equipment Good stadium knowledge able to track staff/spectators on CCTV. Monitor the stadium regularly on CCTV ensuring the safety team have decision making information Liaising with other Control Room representatives including Police, First Aid and Event Management Responding to staff and management requests in a timely...

Hours of Work:  As required by the Safety Officer Department:  Safety & Security Location:  LUFC, Elland Road, Leeds Responsible to:  Head of Safety & Security Responsible for:  Stand Manager DBS:  Required Role Summary  Chief Stewards works directly to the Safety Officer, their role is to ensure the plans for the event, made by the Safety team are carried out in the venue. They are responsible for the quality assurance of stewards and for deployment of Agency staff and their performance. To be the main link between the event operation staff and the Safety Officer. To be collectively responsible for the safe execution of the Safety & Security operation at stadium.   Role Responsibilities To attend pre event planning and briefing sessions as required To control and co-ordinate event staff and safety in specific areas of the event/venue To ensure that the...

Hours of Work:  As required by the Safety Officer Department:  Safety & Security Location:  LUFC, Elland Road, Leeds Responsible to:  Head of Safety & Security   Role Summary  To record accurately the communications within the control room via Safety Management, 2 way radios, emergency telephones and telephone lines. Role Responsibilities Record accurately information within the control room log Maintain the integrity of the log Operating the relevant radio equipment Liaising with other Control Room representatives including Police, First Aid and Event Management If required cascading information to frontline staff via radio and responding to staff and management frontline queries via radio in a timely manner Completing appropriate paperwork whilst escalating issues where appropriate Possessing a good knowledge of each event’s policies,...

Contract Type: Permanent  Hours: 40 hours per week  Closing date for applications: 21 September 2026 Ipswich Town Football Club is looking for a Stadium Bars and Kiosk Manager to join the team. The Stadium Bars and Kiosk manager role is to oversee the catering team for the Kiosks and Hospitality Bars, to develop great working relationships and together provide the best customer service in conjunction with growing the revenues and offering the best possible products for customers. 

Contract Type: Fixed Term (6 Months - October to March) Hours: Full Time Closing date for applications: 20 September 2026 We are seeking Retail Assistants to play a vital part in the operations of our new Pop-Up store based in Ipswich Town centre. They will maintain excellent customer service, support general stock rotation and shirt personalisation within the store.

Superstadium Management Company Ltd (SMC) are looking to recruit enthusiastic Hospitality Front of House Team Members to join our matchday team and play a vital role in delivering a memorable experience for hospitality guests and sponsors. This is a fast-paced role where you will work as part of a team to ensure our hospitality areas operate smoothly and guests receive the high standard of service we expect. Position Type: Casual / Matchday Event Staff Hours: Casual hours, including evenings, weekends and bank holidays Location: MKM Stadium, Hull HU3 6HU Pay: NMW Your key responsibilities • Welcome and assist hospitality guests in a friendly, professional and approachable manner. • Provide high standards of customer service at every event. • Assist with the smooth running of hospitality areas before, during and after events. • Follow the direction and guidance of hospitality managers and the wider management team. • Attend...