Role Summary

The casual Academy Matchday Co-ordinator is responsible for coordinating home match day activities, for U9 to U21 Academy teams, to ensure a professional and well organised experience for all players, staff, officials, and spectators.Act as the main point of contact on match days, this role requires close liaison with Academy Operations and Coaching staff both pre- and post-match, and accurate communication with key stakeholders.Flexibility to work across weekends and over the course of the season will be required

Role Responsibilities

• Match Day Coordination of 9-21s fixtures at Thorp Arch Training Ground as required

• Work collaboratively with security and match day staff to offer support and guidance as required to ensure match day operations run smoothly. This includes parking, site access, visitors, management of Academy controlled areas and staff and player access only areas.

• Act as a first point of contact for the arrival of visiting teams on match days and meet and greet away team staff and players.

• Meet and greet match officials, and facilitate referees’ briefings

• Manage spectators and supporters with appropriate guidance and direction to pitches, toilets and refreshments.

• Monitor scout’s attendance

• Support completion, sharing and distribution of team sheets between teams and relevant officials within required time frames.

• Ensure implementation of the club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all

• Monitor adherence to player, parent, and spectator codes of conduct in place at the Academy

• Report any incidents/Safeguarding concerns immediately to the Academy Manager/Operations Manager or Safeguarding and Well Being Lead.

• Act as match day Designated Safeguarding Officer reporting any concerns using our online reporting application “My Concern” and liaising with the Academy safeguarding and Well Being Lead.

• To attend training sessions and meetings when requested

• To maintain Club Safeguarding Training & DBS in line with the FA & Club Policy

• To adhere to Club policies with particular emphasis to safeguarding children and equity.

Other Responsibilities

• To take responsibility for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.

• Perform duties with due regard to Club policies and procedures and legislative requirements at all times;

• To act as an ambassador for equity and inclusion, openly championing the Clubs commitment and action plan. To recognise and appropriately challenge incidents of racism, bullying, harassment, sexual harassment or victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures

• Ensure implementation of the Club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all;

• Undertake continuous professional development (CPD) training and/or additional training as identified or as required.

• Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements;

Required Relevant Skills, Knowledge and Experience

• FA Safeguarding Children Certificate

• FA Welfare Officer Certificate

• Experience and understanding of a football environment

• Experience working in a Category 1 Academy

• Possesses a demonstrable knowledge of safeguarding policy and best practice

• Possesses a strong awareness of equality, diversity and inclusion

• Builds positive relationships with the players, staff and all stakeholders

• Demonstrates outstanding listening, verbal and written communication skills

• To have the ability to work on own initiative and as part of a team.

• Understands the current Academy system and professional football culture and landscape

• Use of My Concern or similar safeguarding management system

Required Personal Attributes

• Is personable and able to connect and build relationships with others easily

• Able to communicate with a range of people

• Able to work with players, staff and other stakeholders of varying ages, experience, backgrounds and cultures

• Works well under pressure

• Strong interpersonal skills

• Reliable, punctual & honest

• Excellent communication skills

• Positivity and objectiveness

• Ability to use initiative and be creative

• Ability to prioritise and manage time effectively

• Confident and assertive

• Ambition, passion and willingness to learn