Venue Operations Executive

Manchester, GB

Closing Date of Applications – 20 February 2026

Our Story

Manchester City is an English Premier League club whose roots began in East Manchester. From its first incarnation as St Mark’s West Gorton in 1880, the club became Manchester City FC in 1894. Behind each title lies emotion, moments and memories that resonate with millions of supporters around the world. Manchester City fans are known for their commitment and togetherness, as a Club that fights to the end.

Our Winning Team

MCFC is built on a vision for sustainability, with an academy structure designed to support long-term first team success, to engagement with the communities in which we reside. Together with our passionate fans and valued network of partners, we are developing Manchester City’s future history.

Manchester City is looking for a Venue Operations Executive to play a key role in delivering exceptional non-matchday events across the Etihad Campus. This is a highly visible, hands-on role at the heart of our venue operations, focused on ensuring every event runs safely, smoothly and to the highest standard — from arrival through to close-down.

You’ll be the on-the-ground point of contact for event organisers, internal teams and suppliers, taking ownership of the customer journey and responding confidently to what’s happening in real time. This is a fast-paced, people-focused role that blends planning, coordination and live event delivery, ideal for someone who enjoys variety, responsibility and being where the action is.

We welcome applications from people of all backgrounds and are committed to creating an inclusive environment where everyone can thrive.

This is Your City

As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and a Simply Health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts. 

Your Impact

1. Coordinate and deliver day-to-day non-matchday events and activations across the Etihad Campus.
2. Act as the main on-site contact for event organisers on event days, ensuring a positive and professional experience.
3. Review event details using event management systems and work closely with Venue Planning and internal teams to finalise requirements.
4. Brief and coordinate delivery teams including Security, Catering, Reception, Facilities, AV and cleaning partners.
5. Oversee event set-ups, ensuring spaces are prepared correctly (layouts, signage, temperature, access, facilities).
6. Walk customer journeys to ensure access routes, car parks, lifts and entry points are operational and welcoming.
7. Meet and greet guests, delivering health & safety briefings including fire procedures and allergen information.
8. Liaise with contractors to ensure all health & safety documentation and processes are in place.
9. Complete event administration including schedules, documentation, stock control and system updates.
10. Act as an event-day first aider where required.

What we are looking for

• Experience in events, venue operations, hospitality or operational delivery.
• Excellent organisation, time management and prioritisation skills.
• Strong communication skills and a collaborative, team-focused approach.
• Confidence taking ownership of tasks and making decisions on event days.
• Proactive mindset with strong attention to detail.
• Comfortable using Microsoft Office, Outlook and Excel, with experience of Teams and SharePoint.
• Willingness and ability to work evenings and weekends as required to support event delivery.  
• Desirable; Experience using event management systems (e.g. Priava, Momentus, Swoogo or similar) and an IOSH or health & safety qualification.

*We regularly review applications and reserve the right to close an advert early if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. 

Employment is subject to the provision of proof of eligibility to work in the UK.

Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.