Partnership Operations Manager

About the role

We are looking for a Manager, Partnership Operations to join the team at Liverpool FC. 

As a Manager within the Partnerships Operations team, you will provide strategic direction and operational leadership across all partnership delivery activity. The role spans multiple LFC sites, including Anfield, St Helens Stadium, and the AXA Melwood Training Centre.

Operating at both a strategic and hands-on level, the post holder ensures the seamless execution of branding, activation, and event delivery across all venues. Acting as the central coordination point between the Partnership Delivery team and wider club stakeholders, the Partnership Operations Manager ensures that all partnership rights are delivered to the highest standard aligned with club values and reflective of a world‑class global sports organisation.

What will you be doing?

Multi- Site Operational Leadership 

• Day to Day operational readiness across - Anfield, St Helens and AXA Melwood. 
• Ensure all processes across sites are efficient and impactful. Lead on reviewing and updating processes as and when required.  
• Ensure consistency in safety and presentation across all partner activations across all sites.  
• Collaborate with internal departments and build strong relationships to ensure effective communication of partnership plans are filtered out across the club. 
• Act as a senior escalation point for operational challenges, driving resolution and continuous improvement across sites. 

Partnership Branding & Delivery 

• Align and work closely with the delivery team to ensure effective communication of contractual rights delivery of all rights – from planning to delivery stage. 
• Provide strategic oversight of seasonal branding inventories (e.g. LED, matchday programme, static signage), ensuring optimisation and compliance 
• Oversee the tracking of branding rights throughout the season e.g. matchday programme, LED etc. 
• Overseeing the management and planning on the usage of rights – specifically Play on Pitch, Open Training, LED Boards, Static signage, Hospitality Branding, Dressing Room Branding, Fan zone activations, digital integrations and LFC Legends Match. 

Matchday, Fixture Operations & Events 

• Ensure all relevant health and safety documentation is provided in a timely manner. 
• Oversee contractor management, risk assessments, and method statements. 
• Lead partnership operational contact for any adhoc matches held at Anfield eg Play On pitch. 
• Oversee all partner related events, private hire or activity across all venues. 

 Team leadership 

• Lead and develop the Partnerships Operations team, embedding clear processes, accountability and performance standards. 
• Mentor the Senior Executive across operational delivery areas, providing strategic direction and professional development support 
• Promote a positive and collaborative team culture 

Who are we looking for? 

The ideal candidate will hold a bachelor’s degree and bring proven experience in commercial partnerships, sponsorship operations, or similar roles within the sports or media industry. They will demonstrate strong project management capability, with the ability to prioritise effectively, manage timelines, and coordinate multiple stakeholders. Excellent leadership, organisational skills, and meticulous attention to detail are essential to ensure accuracy and consistency across operational processes and contract management. Strong communication and interpersonal skills are also key, enabling effective collaboration and relationship-building with both internal teams and external partners.

Why should you apply?

This is a full-time perm position working 35 hours per week. Your main base will be our city centre office in Liverpool.

Please note, this vacancy may close early if we receive a high volume of applications, so we encourage you to apply as soon as possible.

To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and access to our benefits kit bag which includes but not limited to:

• Contributory pension scheme matching up to 5.5%
• Life Assurance Cover
• Free financial guidance and mortgage advice
• Car salary sacrifice scheme for affordable driving
• Cycle to Work scheme to keep you active
• Purchase season ticket loans for easier commuting
• Exclusive shopping discounts & cashback with top retailers
• Will Writing Service for future planning
• Employee Assistance Programme for confidential support
• Medicash Health Cash Plan for everyday healthcare needs
• Volunteering opportunities to give back to the community
• Special LFC perks – retail discounts, partner offers, free LFCTV GO access, and priority tickets for matches, events & concerts

…and much more! LFC Benefits.pdf

At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.

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