ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.
INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
Education & Qualifications
- Bachelor’s degree in a relevant field (business administration, management, leadership, entrepreneurship)
- Postgraduate Education focusing on International Organizations or Sport Management preferred, but not required
- Willingness to work outside core working hours (online workshops accommodating different time zones)
- Willingness to travel
Work Experience
- Minimum of 3 years of event transport-related work experience, ideally within football, sports, or major events.
- Transport operations experience at least one international mega event, preferably multiple world-class sporting events (e.g., FIFA World Cup™, Olympic Games, regional football tournaments, etc.).
- Experience working in multi-functional event organizations and dynamic, fast-paced environments.
- Proven leadership experience in managing teams and delivering complex projects.
- Experience collaborating with public and private sector partners, with the ability to build strong working relationships.
- Highly organized and detail-oriented.
- Excellent communication and presentation skills.
- Ability to work independently and as part of a team.
- Strong leadership skills to motivate teams toward a common goal.
- Ability to see the big picture and adapt to evolving circumstances.
- Exceptional planning, organizational, and administrative abilities.
- Experience working in corporate and project-focused environments.
- Adaptability and flexibility when faced with ambiguity or rapid change.
- Demonstrates the highest levels of integrity, professionalism, and commitment.
- Positive attitude, patience, and persistence in problem-solving.
- Strong cultural awareness and the ability to work in an international environment.
- Experience in experiential activations, client experience events, and attendee experience is a plus.
- Client facing communication and guest services experience is a plus.
Languages
- Fluent in English (written and spoken)
- Spanish and/or French proficiency is a plus
Technology
- Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software including Monday.com and online collaboration tools