44 client services manager jobs found

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.     We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.  The Role:   The Hospitality Experience Manager will lead and motivate a team of Account Managers dedicated to delivering exceptional service to seasonal hospitality clients. This role is responsible for strengthening client relationships, driving operational excellence, and enhancing the overall experience through effective reward and benefit...

  Job Title:  Coordinator, Partnership Marketing Department:  Partnership Marketing Reports to:  Senior Manager/Senior Director, Partnership Marketing Job Summary: The Partnership Marketing Coordinator will play a key role on the Partnerships Team by assisting in the execution of annual Partner marketing initiatives including, but not limited to partnership deliverables, hospitality programs, and community engagement. The ideal candidate has a positive attitude, and is ambitious to collaborate with others to help deliver world-class services to FC Cincinnati Partners and the Cincinnati community. What You’ll Do: Support the overall Partnership Marketing team with various administrative duties including, but not limited to; annual go-to-market plans and detailed proof of performances (PoP) of all activities highlighting sponsorship deliverables (ie. signage, radio & TV spots, promotional activity and results, VIP...

Position Summary:   The Columbus Crew is seeking college students who want the opportunity to develop valuable skills and gain firsthand experience in the professional sports industry as a Client Services/Ticket Sales Intern. Participants will be supervised by the Director Client Services and Manager of Season Ticket Sales for the Columbus Crew. The intern will learn all aspects of the coordination and administration of Ticket Sales, Fan Service, Ticket Operations, Grassroots Event Operations and Game Day Operations. This internship is designed for college students who require an internship to receive college credit. The summer internship will run from May-August. Essential Duties and Responsibilities:   Assisting with daily correspondence to Columbus Crew guests and clients Delivering superior customer service and exceeding fan expectations Researching customer retention strategies Administrative office duties including filing, organizing, data...

Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.   Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com .   Job Overview We are seeking an experienced Director – Ticket Management to lead end-to-end ticketing operations and guest management for a major football hospitality programme at the FIFA World Cup 2026. Based in London, with travel to the United States required during the...

Location: London, UK (with travel as required to USA) Contract Type: Fixed-Term Contract (until August 2026) We are looking for an experienced and detail-oriented Guest Communications Manager to join our ticketing and hospitality team on a high-profile FIFA World Cup project. In this role, you’ll manage end-to-end guest communications and oversee the operation of a dedicated Guest Management System (GMS). Working within a fast-paced agency environment, you’ll act as the critical link between internal delivery teams, client stakeholders, and guests – ensuring all communications are clear, accurate, and timely throughout the guest journey.   What You'll Be Doing: Account Management Reporting to the Account Director in the setup and management of effective guest communications and processes appropriate to the client’s needs and requirements. You should have strong interpersonal and project management skills,...

Position : Group Sales Account Executive Department:  Ticket Sales & Services Reporting Relationship:  Reports to the Group Sales Manager Status:  Full-Time (Exempt) Compensation:  Base salary, plus commission   About Charlotte FC Charlotte Football Club is the Major League Soccer Club in the Carolinas. The Club’s mission is to be a unifying force that is bigger than one city and encourage a sense of belonging through a progressive, collective, and ambitious approach that guides efforts on and off the pitch. CLTFC is committed to driving growth through the sport and community outreach. Charlotte FC is owned by David Tepper and is a part of Tepper Sports & Entertainment, which also includes Bank of America Stadium and the Carolina Panthers. For more information, visit  CharlotteFootballClub.com .   Position Summary The Group Sales Account Executive position will be responsible for maximizing...

Be part of our journey... Location: St Mary's Stadium Hours: Full Time Contract Type: Permanent Criminal Record Check: DBS Basic   TURF is the ambitious and creative studio founded by Southampton FC, bringing together a collective of creative thinkers, designers and producers ready to tackle anything from eye-catching activations to integrated conceptual campaigns.   What is the role? We are seeking a creative and detail-oriented Midweight Graphic Designer to work in synergy with the Brand & Creative Lead, design colleagues and wider marketing department to craft visually engaging content across digital, social and traditional media that aligns with our brand’s aesthetic and business goals. You will be working on a range of external and internal projects as we look to expand our services to the world.   What will you be doing? You will conceptualise, design and prepare visual content for both digital and print...

Cleaning Supervisor Newcastle upon Tyne Permanent Competitive Salary Closing Date : 24th March 2026 Keep our sites safe, sharp and efficient - ready for unforgettable moments.  We are the heartbeat of the city. Come and be a part of a long and proud history where we strive to be the best in everything we do, on and off the pitch. Bringing the people and communities together, join the Newcastle United Family, as we embark on the next steps of our exciting journey. About the role We’re looking for a committed and experienced Cleaning Supervisor to help ensure our stadium remains a clean, safe, and welcoming environment for supporters, staff, and visitors. In this role, you will uphold the highest cleaning standards across all areas of St. James’ Park, supporting daily operations and leading by example with a helpful, approachable, and professional attitude. Your impact As a Cleaning Supervisor, you will train and...

Job Location:       Selhurst Park Stadium, SE25 6PU Contract Type:    Full-time Deadline:             18th March   2026 Who we are: We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.  We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground. About this role Our Premium matchday and non-matchday events business has recently delivered standout years and as a club we are now building on...

Be part of our journey... Hours: Variable Contract Type: Casual Location: Training Ground and St Mary’s Stadium Criminal Record Check: DBS Enhanced with Childs Barred List   What will you be doing?   You will work alongside a team of passionate chefs aspiring to be at the forefront of sports nutrition and you’ll be responsible for assisting with the preparation, presentation and serving of all food offered to players and staff at Southampton Football Club meeting the high standards expected from the Nutritionist and Performance Chef.   This role will be between Staplewood Training Ground and St Marys Stadium and would suit a chef with a good sound knowledge working with fresh food. The days are busy and fast paced which will require you to be committed and organised but in return we offer very sociable hours and a competitive hourly rate, with this role there will be very few evening shifts.   Additional...

About TOCA Soccer:  At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.     What makes a TOCA Teammate? We value an individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences   Why...

The Business Development Sales Executive is responsible for driving hospitality revenue growth at Ashton Gate Stadium by identifying, developing, and securing new business opportunities. The role  will proactively target local and regional corporate organisations through outbound sales activity whilst converting inbound new business enquiries. Working closely with the Head of Hospitality, Event Coordinators and Commercial Director, the successful candidate will ensure a seamless sales to delivery journey, maximising new business acquisition. This is a target driven role requiring previous outbound sales experience, excellent relationship building skills, and the flexibility to work matchdays and key stadium events. KEY RESPONSIBILITIES Sales & Business Development Identify, target, and secure new local and regional corporate clients through outbound sales activity, including calls, meetings, networking, and stadium tours. Proactively manage and...

Ashton Gate Stadium is a unique sports and entertainment business, supporting the sustainability of Stephen Lansdown’s group of sporting companies, which includes Bristol Sport, Bristol City, Bristol Bears, Bristol Flyers Basketball, and their respective community charities. As an Events Manager at Ashton Gate Stadium, you will play a vital role in creating exceptional event experiences for our guests. Through outstanding service, attention to detail, and operational excellence, you will ensure that every customer feels special during our non-match day activities. Key Objectives: Event Planning & Coordination: Collaborate with clients and internal teams to plan and execute events at the stadium. Develop comprehensive event timelines, layouts, and staffing plans. Coordinate with vendors, contractors, and suppliers for event setup, AV, security, catering, and logistics. On-Site Event Management: Oversee event setup, execution, and teardown,...

Job Description   The Senior Sales Executive, Hospitality  is responsible for delivering premium hospitality revenue across  both match-by-match experiences and seasonal hospitality memberships, working with some of the Club’s  warmest and most valuable audiences, including inbound enquiries, previous buyers and existing  relationships.  You’ll operate as a trusted, high-performing seller, leading consultative, value-led sales conversations that  convert interest into repeat matchday visits and longer-term seasonal commitments, while supporting the  development of Sales Executives through informal mentoring and best practice.  This is a senior individual contributor role, requiring confidence handling high-value enquiries, guiding  buying decisions across different usage types, and positively influencing team standards and performance.   Job Requirements The  Senior Sales...

Job Description The Sales Operations Manager, Hospitality is responsible for the systems, processes, data governance, and operational readiness that the Club’s end-to-end premium sales, servicing, renewal, and matchday delivery operation rely on.  Your goal is to ensure that every part of the premium customer journey - from first enquiry through to matchday delivery and retention - is supported by disciplined workflows, accurate and trusted data, and clear cross-functional ownership.  This role exists to protect and enable premium revenue by ensuring sales activity is operationally sound, delivery-ready, and consistently executed. Your work directly supports revenue confidence, operational consistency, and industry-leading customer experience across both seasonal and match-by-match hospitality products.  This is a hands-on, cross-functional role that connects commercial performance, operational delivery, and technical systems, with a clear focus on...

Job Description   The Account & Member Experience Executive, Hospitality supports the delivery of a high-quality, consistent, and detail-led hospitality member and guest experience across The Riverside, working closely with the Account Management and Member Experience teams.  The role helps ensure premium members receive professional, reliable and exceptional service across day-to-day interactions, matchdays, and year-round events. You will act as a trusted operational support, owning defined member interactions and tasks through to completion, and ensuring issues are followed up, resolved, or escalated appropriately.    This is a hands-on role requiring strong organisation, attention to detail, and a clear sense of accountability. Your work directly contributes to member satisfaction, retention, and the overall credibility of The Riverside’s premium hospitality experience.    Job Requirements The Account...

JOB DESCRIPTION   • To open and secure the premises at the correct times and in the correct manner. • To be fully conversant with the intruder and fire alarm systems and to report any problems that may arise with these systems. • To carry out regular & varied patrols of the grounds to deter theft, anti-social behaviour and to detect fire. • To record all incidents and tasks undertaken during every shift. These entries will be made in the security Daily Occurrence Book. • To report any matter having a bearing on the safety of the club and its staff and visitors. • To inform the Security Manager of any incident this may involve dishonesty or when Company rules and regulations have been broken.  • To carry out investigation as directed by the Security Manager involving cash, stock and property of the club and the personal effects of the staff. • To conduct bag and vehicle searches on staff and contractors as...

Job Description   The Sales Executive, Hospitality plays a frontline role in driving premium hospitality revenue across both match-by-match experiences and seasonal hospitality memberships, converting enquiries into bookings and first-time buyers into repeat guests.  This is a fast-paced, target-driven role suited to someone who enjoys engaging customers, building relationships and closing value-led sales, while developing their skills in a premium, experience-led environment.  You’ll be trusted with real responsibility, clear targets and a genuine opportunity to build a career in sales within premium sports hospitality and live events.    Job Requirements The Sales Executive, Hospitality must have:  A confident, professional communication style and clear comfort holding sales conversations with customers Experience in a premium sales, hospitality, membership or service-led role, with...

This at-will full-time position is responsible for selling a full menu of tickets and programs via phone, prospecting, personal appointments and at games, with a focus of driving revenue through group initiatives in the corporate and soccer communities among others. ESSENTIAL FUNCTIONS: The following list of functions is descriptive of the work to be performed but it should not be construed as an exhaustive list of responsibilities, functions or tasks that the job may require. Responsible for generating maximum revenue through full menu sales for Real Salt Lake and Real Monarchs Sell group tickets to a variety of prospects Sell season, partial plans, groups, and premium products to new prospective clients Create and develop new business by regularly connecting with prospects through in-stadium tours, external appointments, phone prospecting, networking events, and more Manage accounts to provide the highest level of customer service throughout the season...

Overview Major League Soccer’s partnership with Apple allows fans in over 100 countries to stream every single MLS and Leagues Cup match, select MLS Next Pro and MLS Next games, and a rich library of VOD content with a single MLS Season Pass subscription. The historic broadcast relationship has also provided MLS, Clubs, Players and constituents with unprecedented marketing reach and opportunities through the Apple ecosystem of products and services. We are looking for a Director, Apple Partnership to enhance the potential of the partnership. This person will lead a matrixed team of internal and external constituents to achieve short-term goals, build towards long-term objectives and explore new possibilities. Responsibilities Work alongside MLS marketing leadership to dream, ideate and build integration opportunities within Apple’s ecosystem (Apple apps & services, Apple product, retail and TV+ to drive value back to the League, Clubs and MLS Season...