32 customer service jobs found in Kingston upon Hull

Full job description Overview Join our dynamic team as a Football Steward and become a vital part of delivering an exciting, safe, and enjoyable matchday experience for fans and visitors alike. In this energetic role, you will be responsible for ensuring the safety and security of spectators, staff, and players while providing excellent guest services. Your proactive approach and management skills will help create a welcoming environment where everyone can enjoy the thrill of the game with confidence. This paid position offers a fantastic opportunity to develop your management and hospitality skills within a vibrant sporting environment. Responsibilities Welcome guests and ensure smooth entry by verifying tickets and assisting with directions. Monitor crowd behavior to maintain safety, prevent disturbances, and respond swiftly to incidents. Enforce stadium policies, including safety regulations and code of conduct standards. Manage access...

Full job description Tots coaching are looking for an experienced sports coach to come and deliver our Saturday morning sessions. Tots coaching offers coaching for children from 18 months to 10 years of age. We offer sessions in Football, Rugby & Multi-skills Description: As part of the team, a sports Coach is responsible for the planning, preparation and delivery of our sessions to a group of age specific children attending Tots Coaching sessions. Children on these sessions are grouped into three age categories; 1-3, 4-6’s, 6-10’s. Having experience with one or more of these age ranges will be beneficial for the role. Skills Match Essential Experience of working with 1-10s in a sports coaching, education or activity setting A passion for sports Studying towards or already completed a degree in childcare, primary/secondary teaching, sports coaching or PE qualification. Leadership and organisational skills Vibrant, fun,...

INTRODUCTION Are you ready to turn your passion for football into your own business and build a football club of your own? We Make Footballers is seeking an ambitious coach, manager or business-minded individual to become the Academy Director and franchise owner in WEST YORKSHIRE. This is an opportunity to establish your own football academy, build teams that compete in local leagues and create a complete player pathway for children in your community. You will operate within a defined territory, growing weekly coaching academies, recruiting your own coaching team and developing competitive football teams under the We Make Footballers brand. We Make Footballers currently has more than 100 academies across the UK and internationally. Our proven model provides the training, technology, marketing, football curriculum and ongoing support required to build a successful coaching business and football club. This is a self-employed franchise investment and business...

Full job description Sierra 1 Security Stewarding is looking for Match Day Stewards to work at Football and other events in the Chesterfield area and beyond. No experience is necessary as full training will be provided but we are looking for reliable, honest and punctual candidates with exceptional communication skills. Please provide a five-year background history on our online job application form. Our working schedule is extremely flexible - you choose which shifts are right for you. Rates of pay are currently £12.82 per hour for  all  stewards and £13.22 if you possess or later obtain a Level 2 in Spectator Safety Qualification. Job Type: Part-time / Zero Hours Contract. Sierra 1 Security Stewarding Ltd is proud to be an Equal Opportunities Employer. Pay: £12.82-£13.22 per hour Benefits: Company pension Work Location: On the road

THE ROLE: • Deliver a friendly, positive and inclusive welcome to supporters attending the Riverside Stadium. • Proactively engage with supporters and contribute to an enjoyable matchday atmosphere. • Support the delivery of activities and engagement opportunities across the Generation Red Family Zone and other designated areas. • Provide practical help and guidance to supporters, helping their matchday experience run smoothly. • Be approachable and responsive to the needs of children, young people, families and other supporters. • Work collaboratively with colleagues across Supporter Services, stewarding and other matchday teams. • Attend relevant matchday briefings, training and development sessions organised by Middlesbrough Football Club. • Identify and promptly report any concerns, incidents or issues to the GRFZ Team Leader or appropriate member of staff, following Club procedures. • Complete any reasonable additional...

THE ROLE: • Deliver exceptional customer service to supporters across multiple communication channels. • Supporting sales of products including tickets, season cards and coach travel. • Accurately process payments and maintain financial records. • Support Ticket Office administration and after-sales enquiries and service. • Resolve customer queries and complaints in a professional manner. • Assist with cash handling, reconciliation, and banking procedures. • Work collaboratively with internal departments and external clubs to support successful ticketing operations. THE CANDIDATE: Essential • Previous experience in a customer service or customer-facing role. • GCSE Maths and English (Grade C / 5 or above) or equivalent qualifications. • Experience handling cash and processing card payments accurately. • Good IT skills, including experience using Microsoft Word and Excel. • Strong communication and...

Derby County are seeking to recruit a Club DCFC Sales Administrator to join the Club DCFC department at Pride Park Stadium.   Working for Derby County Football Club offers a unique opportunity to be part of one of England’s most historic and passionately supported clubs. With a proud legacy, a dedicated fan base, and an exciting vision for the future, Derby County offers a dynamic and rewarding work environment both on and off the pitch. Whether you're joining the team in coaching, administration, marketing, or operations, you'll be contributing to a culture rooted in ambition, community, and progress. Employees benefit from a collaborative work environment and opportunities for professional development.   The successful candidate will be responsible forassisting in the smooth running and delivery of events at Pride Park Stadium, including Matchday Hospitality. Your primary...

INTRODUCTION Are you ready to turn your passion for football into your own business and build a football club of your own? We Make Footballers is seeking an ambitious coach, manager or business-minded individual to become the Academy Director and franchise owner in GREATER MANCHESTER.  This is an opportunity to establish your own football academy, build teams that compete in local leagues and create a complete player pathway for children in your community. You will operate within a defined territory, growing weekly coaching academies, recruiting your own coaching team and developing competitive football teams under the We Make Footballers brand. We Make Footballers currently has more than 100 academies across the UK and internationally. Our proven model provides the training, technology, marketing, football curriculum and ongoing support required to build a successful coaching business and football club. This is a self-employed franchise investment and...

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.     We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.      The Role:   Old Trafford Tours & Museum are responsible for delivering world-class tours and experiences that immerse visitors in the rich history and heritage of Manchester United Football Club, creating unforgettable memories for fans from around the globe. We are seeking a highly organised and engaging Museum Assistant who will...

Location:   Manchester, GB Full Time / Part Time:   Full Time Contract Type:   Permanent   Based in Manchester, this predominantly full-time permanent role is an important part of our front-of-house and facilities operation. You will help create a welcoming, professional and well-organised experience for colleagues and visitors, while keeping the day-to-day running of the site safe, efficient and customer-focused. Alongside the permanent opportunity, we are also considering applications from people who may be interested in a casual contract, helping us strengthen the casual pool.   Who We Are   Manchester City is a football club rooted in East Manchester, with a story that began in 1880 and continues to grow today. Built on resilience, belief and togetherness, success on the pitch is driven by the moments and memories shared with millions...

Full job description Do you have the passion to inspire children to dream BIG? Are you an energetic Sports Coach looking to be part of an exciting team with clear career path? Do you want to work in a positive environment empowering you to be the best you can be? Sound interesting? Read on.... We have an exciting opportunity for a coach for our academies in the Peterborough area! We require a coach to deliver high standard football sessions to children aged 2 - 10 years. You must be reliable, punctual and enthusiastic and ideally have experience of working with children. We are looking for a dynamic person who is able to: - Deliver wow through customer service - Be passionate, positive and progress - Be available to work weekends - Preferably has an up to date First aid and Safeguarding certificate - Working hours are weekends 9am to 12pm A full enhanced DBS is required and will be provided by Kixx. Job Types: Part-time,...

About the Football and Administration Team:  The Football Administration and Operations team is dedicated to ensuring that all football-related activities run smoothly and efficiently, providing vital support to players, coaches, and staff alike.  We manage a wide range of responsibilities, from coordinating match schedules and player logistics to overseeing compliance with league regulations.  The Opportunity:  We are looking for a proactive and highly organised 1st Team Player Services Executive to support the Player Services Manager in delivering comprehensive onboarding, welfare and logistical support to players and their families.  You will act as a reliable point of support across player relocation, administration, welfare initiatives, travel, appearances and general day-to-day coordination, helping to ensure smooth operations while upholding the Club’s professional standards.  The role will work closely with the...

Department: Security and Matchday Safety Department   Hours of Work:   Villa Park – 42 hours a week / Bodymoor Heath Training Ground - 40 hours a week (working a shift pattern including days, nights, evenings and weekends)   Contract Type: Permanent   Salary:  Villa Park - £33,977 per annum / Bodymoor Heath Training Ground - £32,360 per annum   Location: Villa Park and Bodymoor Heath Training Ground   Closing Date: Sunday 30 August 2026   The Department Aston Villa Football Club has established itself as a Premier League, Europe League and Women’s Super League Club with Villa Park hosting world class talent. The Club has made great progress on and off the pitch in recent seasons and have commenced work on a bold regeneration project at Villa Park that will build on our heritage, positioning us as a leading entertainment destination 365 days a year. To continue this...

Department: Facilities and Estates Development Department   Hours of Work: 35 hours per week (including working early mornings, evenings, weekends and matchdays)   Contract Type: Permanent   Salary: £25,214 per annum (hourly rate of £13.85 per hour)   Location: Villa Park / Bodymoor Heath Training Ground       The Department Our Facilities and Estates Department are responsible for looking after our facilities across all our sites – Villa Park, Bodymoor Heath Training Ground and our Brookvale Inner City Academy. At our Club, every detail matters and this team are vital in making sure the details are right and that our day-to-day operations and matchdays can happen as well as supporting our major redevelopment work across all our sites as continue our rapid growth trajectory both on and off the pitch.   The Role We have some exciting opportunities for Cleaning...

Norwich City Football Club  is looking to recruit Restaurant Managers for first team matchdays. If you would like the opportunity of providing excellent service and meeting new people come and join our winning team. Experience in hospitality management is essential. Our matchdays are typically on Saturdays with some weekday evening and Sunday matches. A typical shift is 8 - 10 hours depending on the game and restaurant. This is a casual, hourly paid position. In our corporate restaurants and bars, you will be responsible for: Welcoming and serving our customers in a formal dining environment. Efficiently managing a team of up to 25 waiting and bar staff providing exceptional customer service to our Carrow Road brand standard. Overseeing the team to deliver service within strict timeframes. Engaging with customers and following up on feedback. Excellent knowledge of the food and drinks menu. Maintaining the presentation of the restaurant...

INTRODUCTION Are you ready to turn your passion for football into your own business and build a football club of your own? We Make Footballers is seeking an ambitious coach, manager or business-minded individual to become the Academy Director and franchise owner in GREATER BIRMINGHAM. This is an opportunity to establish your own football academy, build teams that compete in local leagues and create a complete player pathway for children in your community. You will operate within a defined territory, growing weekly coaching academies, recruiting your own coaching team and developing competitive football teams under the We Make Footballers brand. We Make Footballers currently has more than 100 academies across the UK and internationally. Our proven model provides the training, technology, marketing, football curriculum and ongoing support required to build a successful coaching business and football club. This is a self-employed franchise investment and business...

Full job description Job Title: Food & Beverage Manager Reports to: Head of Venue Sales Department: Food & Beverage Location: Bloomfield Road, Blackpool (with travel to the training venue) Hours: 40 hours per week, including evenings, weekends, matchdays and bank holidays, as required. Salary: Dependent on experience Who we are: Blackpool Football Club is an English Professional Association Football Club based in the seaside town of Blackpool, Lancashire. The Club was founded in 1887 and has a very storied history, from being a founding member of the Lancashire League in 1889, rising to the Top-Flight of the Football League (the old First Division) in 1930, to winning the FA Cup in 1953 and being promoted to the Premier League in 2010 (becoming the first Club to gain promotion from every division of the Football League via the play-off system). The Club currently competes in League One, the third tier of the English...

Full job description Overview We are seeking an energetic and highly organized Reception Manager to lead our front desk operations and ensure a welcoming, efficient environment for all visitors and staff. This pivotal role involves overseeing daily administrative functions, supervising reception staff, managing communication channels, and maintaining a professional office atmosphere. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a proactive approach to problem-solving. Duties Supervise and coordinate the activities of reception staff to deliver exceptional front desk service Manage all incoming calls with professionalism, ensuring clear communication and prompt assistance Oversee appointment scheduling, visitor check-ins, and office logistics to maintain smooth daily operations Handle clerical tasks such as filing, data entry, mail distribution, and document preparation with attention to...

Full job description Job Title: Hospitality and Events Coordinator Reports to: Head of Venue Sales Location: Bloomfield Road, Blackpool Hours: No less than 37.5 per week, to meet the needs of the Club Salary: Competitive Who we are: Blackpool Football Club is an English Professional Association Football Club based in the seaside town of Blackpool, Lancashire. The Club was founded in 1887 and has a very storied history, from being a founding member of the Lancashire League in 1889, rising to the Top-Flight of the Football League (the old First Division) in 1930, to winning the FA Cup in 1953 and being promoted to the Premier League in 2010 (becoming the first Club to gain promotion from every division of the Football League via the play-off system). The Club currently competes in League One, the third tier of the English Football League. The Club has played its home games at Bloomfield Road since 1901. Job Purpose: Reporting...

Full job description Location:  Essity Stadium, Flint, Flintshire Job Type:  Part-time / Casual Salary:  Competitive hourly rate (dependent on experience) Schedule:  Evenings, weekends and matchdays About Flint Town United Football Club Flint Town United Football Club is one of the leading football clubs in North Wales, competing in the JD Cymru Premier. We are committed to delivering an outstanding experience for our supporters, players, sponsors and visitors through excellent hospitality and catering services. We are looking for enthusiastic, reliable and hardworking Kitchen Assistants to join our catering team. This is an exciting opportunity to work in a fast-paced football environment, supporting matchdays, hospitality events and private functions held at the club. The Role As a Kitchen Assistant, you will play a key role in ensuring our catering operation runs smoothly. Working alongside the Catering Manager and kitchen team,...