Reception Manager

Full job description

Overview

We are seeking an energetic and highly organized Reception Manager to lead our front desk operations and ensure a welcoming, efficient environment for all visitors and staff. This pivotal role involves overseeing daily administrative functions, supervising reception staff, managing communication channels, and maintaining a professional office atmosphere. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a proactive approach to problem-solving.

Duties

• Supervise and coordinate the activities of reception staff to deliver exceptional front desk service
• Manage all incoming calls with professionalism, ensuring clear communication and prompt assistance
• Oversee appointment scheduling, visitor check-ins, and office logistics to maintain smooth daily operations
• Handle clerical tasks such as filing, data entry, mail distribution, and document preparation with attention to detail
• Support human resources functions including onboarding new employees, maintaining personnel records, and assisting with HR inquiries
• Uphold excellent phone etiquette and communication standards to foster a welcoming environment for clients and visitors

Requirements

• Proven experience in office administration, clerical work, or receptionist roles with supervisory responsibilities
• Demonstrated team management skills with the ability to motivate and supervise staff effectively
• Knowledge of human resources procedures and best practices for employee support
• Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
• Outstanding communication skills—verbal, written, and interpersonal—with a focus on professional phone etiquette
• Previous supervising experience within an office setting is highly desirable

Join us as a Reception Manager to lead our front desk team with energy, professionalism, and a commitment to excellence.

Benefits:

• Free parking
• On-site parking

Work Location: In person