16 Hospitality jobs

JOB TITLE:  Day Receptionist  DEPARTMENT:  Front Office, for Millennium and Copthorne Hotels at Chelsea Football Club  REPORTING TO:  Reception Manager  JOB FUNCTION:  To assist the hotel management team as well as delivering excellent customer service  LOCATION:  Stamford Bridge, Fulham  CONTRACT:  40 hours per week on a permanent contract    MAIN RESPONSIBILITIES (Play Your Part):     •       Being able to provide a professional and timely service with all customers   •       Using our computer systems to efficiently check a guest in and out and all related stay transactions   •       Delivering service and operation standards as per the hotels’ Standard Operating Procedures   •       Ensuring...

Stoke City Football Club of the English Football League is looking for Corporate Matchday Hosts to support its Matchday Hospitality and special event operations at the bet365 Stadium.  The successful applicant will be the first point of contact for meeting and greeting corporate customers, visitors and Club personnel. You will provide a welcoming atmosphere for all guests, always going the extra mile to ensure customer satisfaction. You will be responsible for answering queries and providing information as required. You will identify and meet the needs of customers, recognise potential complaint situations and make effective steps to avoid or resolve these situations whilst striving to deliver first class customer service and a fantastic match day experience.  The ideal candidate will be available to work evenings and weekends to cover matchday fixtures and other adhoc events at the bet365 Stadium.  Positions will be offered on a casual and intermittent...

ROLE: CUSTOMER SERVICES OPERATOR TYPE: FULL-TIME, PERMANENT  ( 35 hours, 5 days from 7) Celtic Football Club is seeking an experienced Customer Service Operator, to assist with the day-to-day operations of the Celtic Ticket Office, providing world-class customer service to Celtic supporters and stakeholders. KEY ACCOUNTABILITIES To provide high level customer service and resolve supporter enquiries through the Ticket Office counter and telephone line To process home match, away match and season ticket sales To process payments and follow all daily banking procedures To use the provided ticketing system to ensure accurate supporter records are maintained To Print fulfil and post home and away match tickets To adhere to the Ticket Office Policies and Procedures at all times To assist in any area of Ticket Office Operations as requested by the Ticket Office Manager This list is not exclusive and you may be...

Based at Leicester City’s new world class training ground, the Receptionist (Front of House) team will be responsible for delivering a professional and first-class welcome to the Club’s staff, guests and visitors. About The Role Based at Leicester City’s new world class training ground, the Receptionist (Front of House) team will be responsible for delivering a professional and first-class welcome to the Club’s staff, guests and visitors. The successful candidate will become the welcoming face of the venue, delivering a service that is consistent with the high standards of this exemplary venue.  The postholder will be additionally responsible for providing administrative support to the Club, controlling the meeting room booking system and liaising with Security and Catering colleagues to deliver an efficient and hospitable Front of House service. Reporting to the Reception Manager, the postholder will work closely with colleagues across...

Based at Leicester City’s new world class training ground, the Receptionist (Front of House) team will be responsible for delivering a professional and first-class welcome to the Club’s staff, guests and visitors. About The Role Based at Leicester City’s new world class training ground, the Receptionist (Front of House) team will be responsible for delivering a professional and first-class welcome to the Club’s staff, guests and visitors. The successful candidate will become the welcoming face of the venue, delivering a service that is consistent with the high standards of this exemplary venue.  The postholder will be additionally responsible for providing administrative support to the Club, controlling the meeting room booking system and liaising with Security and Catering colleagues to deliver an efficient and hospitable Front of House service. Reporting to the Reception Manager, the postholder will work closely with colleagues across...

Based at Leicester City Football Club’s King Power Stadium and Belvoir Drive Training Ground, the key duties of this role is to lead the Club’s Security Team in delivering a world-class security service to all staff, customers and guests entering the LCFC property. About The Role Based at Leicester City Football Club’s King Power Stadium and Belvoir Drive Training Ground, the key duties of this role is to lead the Club’s Security Team in delivering a world-class security service to all staff, customers and guests entering the LCFC property.  Supporting our growing team in line with the growth of the Club, our Security Manager will be responsible for ensuring a high standard of customer service is delivered whilst also ensuring the team is suitably resourced and developed to deliver a 24/7 hour safety and security service to the facilities.   Who We’re Looking For In addition to their extensive security experience the ideal...

 Overall Responsibility Under direct supervision of the Director of Event Management, this position provides Fan Experience/Guest Service support to all Departments in the Columbus Crew organization. Lead matchday and event fan experience and resolve fan issues to the mutual satisfaction of both parties effectively and efficiently for MLS Games and events for the Columbus Crew. This position will be a key stakeholder in overall Fan Experience.       DUTIES AND RESPONSIBILITIES          Oversee all Guest Service/Experience Team related functions before, during, and after all Columbus Crew events Manage and staff all Experience Team members for all Columbus Crew and stadium events  Interface with all departments regarding stadium Guest Service needs for all Columbus Crew and stadium events.  Work with Stadium Operations staff to determine matchday staffing needs and schedule accordingly Monitor...

ABOUT OUR COMPANY Philadelphia was awarded the 16th Major League Soccer franchise in February, 2008 and the team was officially announced as the Philadelphia Union in May, 2009.  Owned and operated by Keystone Sports and Entertainment LLC (“KSE”), the group launched the Philadelphia Union's inaugural season in 2010 and opened what is now Subaru Park in June, 2010.  Subaru Park is an 18,500 seat, world-class soccer specific stadium that sits beautifully along the Delaware River at the base of the Commodore Barry Bridge and is only 15 miles from downtown Philadelphia.  The club has reached the finals of the Lamar Hunt U.S. Open Cup in 2014, 2015 and 2018, and has appeared in the MLS Cup Playoffs in 2011, 2016, 2018 and 2019.  In 2020, the Union were awarded the club’s first Supporters’ Shield after finishing with the best regular season record in MLS.   Philadelphia Union’s culture and brand positioning of Young,...

Description   The Club is currently seeking exceptional Stewards to work on matchdays/major events on a casual basis at Emirates Stadium. You will operate as an ambassador for the Club and provide a best in class service in order to enhance the fan and customer experience, whilst ensuring safety and security standards are maintained at all times. Suitable candidates should be smart, friendly and confident when dealing with members of the public. Responsibilities will include: Preventing unauthorised entry into the Stadium Ticket checks following protocol Ensuring safe entry and exit of fans Manage, monitor and control crowds safely Monitoring exit gates, lifts & staircases Manage conflict and queue management Offer fans and guests exceptional matchday experience Successful applicants on a casual worker basis must be able to demonstrate the following: Skills and expertise - relevant customer service experience Fan...

  Bij het Marketing & Communicatie Departement zijn wij op zoek naar een gemotiveerde   1895 SUPPORTER LIAISON SPECIALIST (M/V/X)   DIT WORDT JOUW FUNCTIE De officiële supportersvereniging van de KBVB, van al onze nationale voetbalteams voor o.a. de Belgian Red Devils, de Belgian Red Flames en U21, heet de 1895 (Official) Belgian Fan Club. 1895 is van groot belang voor de KBVB en vormt het kloppende hart van onze fan werving. Onze supportersvereniging telt meer dan 10.000 leden en verzamelt meer dan 250 fanclubs, allemaal nationaal en internationaal verspreid. Zij worden ook de Belgian Red Insiders genoemd en supporteren samen voor onze nationale voetbalteams. Alle supporters worden vertegenwoordigd in het fanboard, een adviesorgaan met 10 regionale vertegenwoordigers. Als lid van 1895 krijg je de mogelijkheid om als eerste je ticket aan een gereduceerd tarief aan te kopen voor matchen van onze nationale teams bij home games en krijg je...

JOB TITLE: Stadium Tours & Museum Guide DEPARTMENT: Tours REPORTING TO: Stadium Tour and Museum Manager JOB FUNCTION: To deliver stadium tours, sell photographs/guidebooks and welcoming visitors to the Chelsea FC Museum ensuring the highest level of customer service is given. LOCATION: Stamford Bridge CONTRACT: Casual   PLAY YOUR PART (Main Responsibilities): • Operation of all Stadium Tours to the required standard and providing the very best customer service. • To represent and promote Chelsea FC and its facilities during tours. • To actively upsell guidebooks and official photo opportunities within the Museum and Megastore. • Report any faults of equipment within the Tour route or Museum to management. • Assist the Stadium Tours Supervisor with the running of all front of house elements of the Tour/Museum operation. • Deliver stadium tours or additional tours duties where required. • On a...

We have an exciting opportunity for two experienced  Hospitality Executives  to join the Hospitality & Catering department at NUFC. We currently have  one full time, permanent vacancy  and  one full time, fixed term  (10 month) vacancy. We are looking for someone with experience in sales, ideally within the hospitality industry, who is proactive, has great customer service skills and capable of effective account management. The role involves securing hospitality sales through new and existing customer bases, providing exceptional levels of customer service to all clients. This is a fantastic and immediately available opportunity to join our Newcastle United family. JOB SUMMARY Secure hospitality sales through new and existing customer bases and provide exceptional levels of customer service to all clients. Support the Hospitality Manager with a range of tasks to ensure the effective day-to-day running of the Hospitality...

Indy Eleven internships are available for course credit only.  Interns are provided a paid monthly parking stipend but are otherwise unpaid.  Positions are less than 30 hours per week but will depend on the number of hours needed to complete course credit.  Work schedules will be set at the beginning of the internship. Game Operations Intern Indy Eleven, a member of the United Soccer League, is currently seeking qualified individuals for a Game Day Operations internship. This position offers an inside look at the game day operations, events, and community relations Indy Eleven.  This is an exciting and diverse position that will add meaningful experience to your resume.   The intern assists all members of the operations and community relations staff specifically on game days and during community events throughout the season. This position is focused on in-game presentation, preparation, and execution and interaction with multiple departments...

Title:  Team City Member  Department:  Marketing Reports to:  Manager, Marketing and Fan Engagement FLSA:  Part-time; Hourly; Non-exempt; Seasonal   Position Summary:  Orlando City SC is seeking an energetic and self-motivated individual interested in obtaining practical and relevant experience in the field of sports marketing through various events and event promotions. This position will primarily assist in grassroots marketing efforts at specific events within the Central Florida community and on gameday for fan engagement. The part-time employee will mainly work on weekends with some weekday events and games throughout the year.    Essential Duties and Responsibilities: Represent OCSC at local and regional events: watch parties, festivals, appearances, and other various assigned events. Contribute to game day fan engagement opportunities such as fan zone, game production, mascot, etc. Create a...

TITLE:  Security Manager DEPARTMENT:  Stadium Operations REPORTS TO:  Senior Director of Security & Guest Services FLSA:  Full-Time; Exempt   WHAT SETS YOU APART We are looking for an experienced, knowledgeable, patient individual to join our security team! You have top-notch security expertise, strong leadership skills and always suggest and implement new solutions. You will be responsible for managing all security staff and overseeing all aspects of public and venue safety. You ensure proper enforcement of venue event policies and procedures that results in a safe and well-protected environment.   ESSENTIAL DUTIES AND RESPONSIBILITIES: Oversee all aspects of event security for Exploria Stadium, Osceola Heritage Park Training Facility and Sylvan Lake Training Facility. Manage all part-time security staff at Club facilities during regular work hours, events and gamedays.  Act as point person...

Mascot- Part-Time - Philadelphia Union  Do your friends describe you as “energetic and entertaining”?  If so, this could be the perfect opportunity to for you!  The Philadelphia Union is seeking an outgoing, and energetic individual to fulfill appearance requests around the community.  The Philadelphia Union Mascot will engage with members of the public in the community to promote the sport of soccer, increase traffic to Subaru Park, and create a more memorable experience for fans.  We want someone to bring our mascot to life!   This position provides a great opportunity to interact with fans and to learn about the operations of a professional sports team by working outside events.  Applicants must be willing to interact with the public and be comfortable around children and crowds.  If you like to make people smile, dance, and play your way through work…this is where you start!   ...