42 Hospitality jobs

Farnborough Football Club are looking for a volunteer Public Address announcer to run our system at the Easy As HGV Stadium on home Match Days during the 2021/22 season. Full training will be provided.

Casual Ticket Office Assistant Department: Ticket Office Accountable to: Ticket Office Manager Criminal Record Check Required: Basic check Hours: Variable Contract Type: Casual     What will you be doing? We are looking for Casual Ticket Office Assistants who are presentable, reliable and have a passion for delivering exceptional service to our customers. The Ticket Office can serve a large number of supporters every day, including weekends; and it is essential they are delivered the standard of service we are expected to provide. It will involve providing an extremely high standard of customer service both face to face and over the telephone, as well as dealing with customer queries and enquires in a friendly and professional manner. The main duties of the role will be to sell Match Day and Season tickets through our ticketing system. You will be a face of the Club at the Ticket window and will be tasked with giving our supporters the best level of...

Description Columbus Crew is seeking a Supporter Liaison to develop and maintain relations with Supporters for matchday & non-matchday initiatives, city marketing, ticketing, and supporter recruitment. The Supporter Liaison is responsible for all Club communication with the Nordecke Supporter group and has a real understanding and passion for the MLS fan culture, which will help create a memorable experience both on and outside of matchday.    Essential Duties & Responsibilities Act as the intermediary between the Supporters and Club, which includes serving as the main point of contact for all supporter engagement and Crew supporter ticket sales and service.  Work with Supporters on a TIFO schedule throughout the season – making sure they are aware of theme nights, team/player milestones, etc. to ensure they are cohesive with club initiatives. Serve as the main point of contact and organizer for the supporter “March to the...

Position:  Event Day Operations Staff Description: Pittsburgh Riverhounds SC & Highmark Stadium are seeking individuals who are interested in expanding their knowledge of venue operations within a professional sports venue. We are looking for Event Day Operations Staff for the remainder of the 2021 events season, starting as early as July 31st. Event Day Operations Staff will work directly with the Ticket Operations Manager, Ticket Sales Team, and/or Director of Food & Beverage. This is a part-time, event-based position. Responsibilities: Event Day Operations Staff will be expected to work the majority of game days and event days. You will have the opportunity to learn the ins and outs of a professional sports venue.  Game and event day responsibilities will include: providing excellent customer service to patrons while assisting with all aspects of ticket operations and/or food and beverage, handling various forms of payment and completing settlement...

ACTIVITY TEAM MEMBERS An exciting opportunity has arisen to join our Supporter Services Matchday Activity Team, providing a memorable match day experience to our supporters. THE ROLE Delivering a variety of Generation Red Family Zone (GRFZ) activities Entertaining supporters and guests attending the GRFZ, especially our younger supporters Participating in pitch side activities Involvement in our Matchday Sensory Room, FanZone and Twe12th Man Bar Activities Attending briefings and training sessions THE CANDIDATE Our ideal candidates will be professional, enthusiastic, friendly, self-motivated and articulate since you will play an important role in providing a fun, entertaining, engaging and safe environment for our supporters. You will also need to have: Experience of working with young people within an activity-based organisation (i.e. a school, scouts, youth club, etc). The ability to work as part of a team and be willing to work...

We are a football club with a desire to be the best and are always looking for talented people to join our Everton Family.   Everton is a workplace people crave to join, where extraordinary talented people belong, thrive and deliver the remarkable. Casual Steward Everton Football Club is looking to recruit a variety of casual Matchday Stewards, who will provide a safe and friendly environment and offer support and guidance to supporters. You will be working as part of a large team of Stewards playing a key role in ensuring home and away supporters have the best matchday experience possible.   The successful candidates will need to have strong customer service skills and be able to work well in a team and be able to perform under pressure in an ‘always on’ environment and operate in a fast-moving environment.   Our ideal candidates will need to have a proven track record in; event, arena, stadium, public, and entertainment...

Job Summary: Liaising with all internal & external stakeholders in order to develop and deliver an engagement strategy for our fans, so they feel respected and valued by the club whilst delivering a world-class level of service to every visitor. Manage all feedback into the club and ensuring the views of our fans are considered within club policy and decision-making.   Roles and Responsibilities: • Manage the Supporters Services team who are responsible for the day-to-day contact with supporters and club staff as well as playing an integral role in the club’s strategy for supporter consultation and fan engagement. • Ensure the club has strong relations with all fans and supporters’ groups. This includes managing the club's Supporter Liaison Officer (SLO) and Disability Liaison Officer (DLO) to achieve quality, satisfaction, and efficiency performance targets. • Create and lead vibrant and engaging customer service and...

Hours of Work : Approx. 5.5 hours per match day Contract : Casual, all match days 2021/2022 Season Location : Stamford Bridge, Fulham Road, London SW6 1HS Reporting to : Head of Matchday Safety Department : Matchday Safety     Main Responsibilities Attend pre and post-match briefings, to sign in and out and to determine duties. Know the location of and be able to operate effectively, if safe to do so, the fire-fighting equipment at the ground. Know the location of the First Aid Rooms and any First Aid Equipment kept elsewhere in the Stadium. Be fully conversant with any methods or signals used to alert staff that an Emergency has arisen. Be capable of recognising potential fire hazards and suspect packages, reporting such findings immediately to a Supervisor, the Chief Steward, the Deputy Safety Officer or the Safety Officer. Comply promptly with any instruction given in an emergency by a Supervisor, the Chief Steward, the...

Our Organisation The Football Association (The FA) is the governing body of football in England. We are responsible for promoting and developing the game at all levels; from grass roots through to the professional game, The FA Cup and the England International teams, and has two core assets: Wembley Stadium and St George’s Park. The Role Ensure Club Wembley Data & CRM integrity processes Increase retention of the Club Wembley memberships base Drive member engagement through digital CW touchpoints Identify new business and new revenue opportunities for Club Wembley Drive Club Wembley's short and long term BAU & project-based CRM, digital & IT strategies Content delivery of the member communications activities Internal and external stakeholder management Ensure activities are delivered on time and in budget Ensure clear and consistent reporting across the business Ensure Club Wembley achieve annual revenue and...

Austin FC joined Major League Soccer (MLS) as the 27th club in January 2019. Austin FC will officially begin play in 2021 in the new, 100% privately financed, $260 million, state-of-the-art Q2 Stadium in Austin. Austin FC is actively seeking part-time Event Services Teammates who will work with a team to ensure that each event is set up and executed properly in order to create and above and beyond environment for every guest at Q2 Stadium. This unique role to help build a major league property and establish the core identity of a major league brand from the earliest stages is a once-in-a-lifetime and career-defining opportunity. The position is based in Austin, TX. Austin has continuously been selected by U.S. News and World Report as a top city to live in the last six years, while Forbes placed it at the top of its “Cities of the Future” list.   Are You Someone That: Has a positive attitude, strong work ethic and passion for flawless...

Kick off your sports career with the Portland Timbers. The Portland Timbers and Portland Thorns are looking for friendly, out-going, engaging and enthusiastic individuals who want to be involved in the excitement of the phenomenon of professional soccer in “Soccer City USA!” Guest Attendants act as the primary providers of Five-Star service as they greet and direct guests as they enter and attend stadium events. Guest Attendants assist with bar code ticket entry, usher guests to their seats, watch exit doors, work parking lots, bike parking, hospitality areas, and generally assist guests with answers to their questions and directions. While working at an assigned position, Guest Attendants personally engage in conversation with guests, making them feel comfortable and welcome in a friendly atmosphere.  Guest Attendants are responsible for ensuring the safety of guests and that company procedures are being followed by guests to ensure a fan-friendly...

Title:  Fan Ambassador Department:  Sales Reports to:  Member Services Department FLSA:   Hourly, Non-Exempt             Position Summary:   Fan Ambassadors are responsible for providing an exceptional and positive experience for every guest that attends an Orlando City SC or Orlando Pride game or event at Exploria Stadium.  This may include, but is not limited to, welcoming guests at our gates, listening to fans needs and constructive criticism on game days, taking heed of things that need to be corrected, and reporting all issues and feedback to the Member Services Department.     Essential Duties & Responsibilities: Proactively engage and interact with fans throughout the stadium. Ensure that fan concerns are heard and reported to the appropriate departments. Have full knowledge of all policies, services and facility locations.  Act as information...

JOB TITLE:  Premium Client Services Executive DEPARTMENT:  Match Day Hospitality REPORTING TO:  Premium Sales & Club Box Manager JOB FUNCTION:  Account manage Club Box Seasonal Members with a view to renewing year on year and increasing revenue. LOCATION:  Stamford Bridge CONTRACT:  Fixed Term (Maternity Cover 9 -12 months) , 35 hrs per week including match days, across any five from seven days a week.   MAIN RESPONSIBILITIES (Play Your Part): •       Account manage all seasonal box clients. •       Ensure clients are kept up to date with all relevant information including fixture timings, ticket applications, purchase deadlines and general club information. •       Ensure client satisfaction throughout the season. •       Keeping all contact information and client...

JOB TITLE:  Matchday Groundstaff DEPARTMENT:  Grounds REPORTING TO:  Assistant Grounds Manager & Grounds Manager JOB FUNCTION:  To provide support to the Grounds Manager in the maintenance and development of the playing surfaces, along with the conservation and enhancement of the wider site, ensuring that the health and safety procedures are followed to the full. LOCATION:  Stamford Bridge CONTRACT: CASUAL   MAIN RESPONSIBILITIES (Play Your Part): •       To work and assist in duties as part of a team in preparing and repairing the Main Stadium pitch to a very high standard •       To assist in routine Match-day set up procedures and operations, pre-match and post-match •       Comply with all Health and Safety regulations and requirements within the Company and your role....

JOB TITLE:   Fan Experience   Events Manager DEPARTMENT:   Fan Engagement REPORTING TO:   Global Fan Experience Lead JOB FUNCTION:   Implement new fan experience strategy at Stamford Bridge, Kingsmeadow and international events in market.  DIRECT REPORTS:   Marketing Executive LOCATION:   Stamford Bridge CONTRACT:   Permanent full-time role   MAIN RESPONSIBILITIES (Play Your Part): •        Planning & Operation o    Planning and executing full fan experience on match days at Stamford Bridge & Kingsmeadow, being the lead contact and decision maker, including but not limited to: §   All club activation pre-match and in bowl (incl. half-time, full time) §   All partner activation pre-match and in bowl §   Researching and booking talent; VIP guests, former players, bands, DJs...

Looking to earn your spot on the first team? The Philadelphia Union are looking for students who are looking to break into the sports industry and specifically sports ticket sales. At the Union, we pride ourselves on developing future sales executives and leaders inside our organization. If you are a passionate, hard-working, creative student than this is the position for you.   Pathway to the Pro’s: If you’re applying for this internship just to fulfill your school credits in order to graduate, look for something else. Our internship program is all about preparing you for a career selling sports. We are hiring interns who are dedicated to our team. If you are looking to start your career with an up and coming MLS franchise, then this internship in our Ticket Sales Academy is the position for you!  When we look to build our Inside Sales team, we always look to our intern class first. Approximately half of our current sales team first started in...

Position Overview: As the Event Operations Intern, you will be responsible for executing Philadelphia Union events including but not limited to:  Grassroots Marketing events, Corporate Sponsorship events, soccer schools and all Union home games.  The ideal candidate is a confident, hard-working, and innovative college or graduate- level student who is interested in an obtaining practical experience in the world of professional sports.  Through this internship, interns will be introduced to the behind-the-scenes operations of Subaru Park prior to and during Philadelphia Union home games and other events.   Internships with Philadelphia Union will provide qualified interns with an assortment of valuable learning experiences and exposure to all facets of a professional soccer team’s front office.   This internship will provide hands on experience where your work will truly impact our organization.  It is a fast-paced, exciting environment...

The Front Office Administrative Intern will be responsible for assisting the front office in day-to-day operations. This will also include support in the Philadelphia Union Foundation, Soccer Schools, Indoor Tournaments, and other marketing events.  Internships with Philadelphia Union will provide qualified interns with an assortment of valuable learning experiences and exposure to all facets of a professional soccer team’s front office. Interns will be asked to work some nights and weekends. Applicants should be familiar with Microsoft Office and possess excellent written and oral communication skills. RESPONSIBILITIES: Assist with grassroots marketing and promotional events Assist front office staff with projects and assignments Pre-screen and set interviews for intern candidates Maintain schedules and intern rotations Duties and events to be assigned with other departments as needed *This is an unpaid, academic internship.  Must be...

Title:  Team City Member  Department:  Marketing Reports to:  Manager, Marketing and Fan Engagement FLSA:  Part-time; Hourly; Non-exempt; Seasonal   Position Summary:  Orlando City SC is seeking an energetic and self-motivated individual interested in obtaining practical and relevant experience in the field of sports marketing through various events and event promotions. This position will primarily assist in grassroots marketing efforts at specific events within the Central Florida community and on gameday for fan engagement. The part-time employee will mainly work on weekends with some weekday events and games throughout the year.    Essential Duties and Responsibilities: Represent OCSC at local and regional events: watch parties, festivals, appearances, and other various assigned events. Contribute to game day fan engagement opportunities such as fan zone, game production, mascot, etc. Create a fun...