Marketing & Supporter Relations Assistant (Placement)

Job Title: Marketing & Supporter Relations Assistant (Placement)

Reporting to: Digital Marketing Manager

Department: Marketing

How to apply: Please apply via Handshake or jobs@qpr.co.uk by 7 February 2026.

Salary: In line with age-based National Minimum Wage

Hours: 30 hours per week

Key Responsibilities

1. Assisting with the club’s digital marketing communications, including the creation of the weekly email newsletter and targeted campaigns.
2. Support the growth of incremental sales across departments including ticketing & retail through digital & fan engagement activities. 
3. Data extractions and analysis of fan database.
4. Assist with the delivery of Club Partners’ contractual digital requirements.
5. Assist with achieving and exceeding a best-in-class digital fan experience for fans.
6. Assist with the delivery of international fan engagement.
7. Assist with the club-wide programme to improve supporter relations and fan experience on match days and non-match days. 
8. Assist with the implementation of customer experience improvements when needed, in line with the club’s brand values and the external requirements of the Football League.
9. Assist with providing timely responses to supporter relations correspondence.
10. Comply with all company policies/procedures. Adhere to all company regulations regarding policies, procedures, safeguarding, health, safety and security.
11. All other duties that may arise from time to time and fall within the scope of this position. 

Person Specification 

Qualifications/Licences

• Studying/working towards a related degree.

Experience

• Have a sound understanding of key marketing functions.
• Experience of working with data.
• Have worked in customer relations or have an understanding of what good customer relations is.

Skills

• Excellent writing skills with an eye for detail.
• Good computing skills, including some experience of Excel.
• A self-starter, proactive in finding solutions to issues big or small.
• Excellent communicator with a positive, collaborative and flexible style.
• Have a good understanding of the football environment.
• A genuine interest in marketing.

As a small and tight knit team Queens Park Rangers Football Club recognises the need for all staff to work in a multi-disciplinary manner to encourage personal development and build team spirit to enable the Club to achieve its objectives.

This job description is intended as a guide to the main responsibilities and is not intended to restrict any individual in the performance of other duties as required by the Company.