Queens Park Rangers Football & Athletic Club Ltd

Job Summary and Objectives: Reporting to the Commercial Director, the Head of Ticketing is responsible for overseeing the dayto-day operations of the Ticket Office and delivering a customer-focused ticketing service within a fast-paced, high-volume environment. The role ensures a consistently friendly, helpful, and knowledgeable service across all aspects of ticketing. NB – this role requires being able to work evenings/weekends and Bank Holidays as the Club schedule allows. Key Responsibilities: • Manage Ticket Office staff, including scheduling and staff rotas • Lead and implement the Club’s ticket sales function, with proven experience of delivery in previous roles • Hold full P&L responsibility for the Ticketing department, achieving and exceeding seasonal targets and budgets set by the Club • Manage season setup for renewals and general sale, including Direct Debit profiles • Oversee away ticket allocations for home...