Response Coordinator

In addition to the response role the response coordinator role requires you to –

• Organise and manage a security team within a stadium environment.
• Relay information from the Safety officer to the response teams as part of a briefing.
• Ensure that response supervisors and team members are conducting their roles adequately.
• Working with the chief steward in managing and motivating response staff
• Ensure that all staff are customer focused and trained for safety including evacuations.
• Be the point of call and direct link to the control room with any issues involving response teams.
• Manage incidents that occur within the stadium footprint.

Person specification

• Enthusiastic individual who is willing to develop further.
• Self-motivated.
• Ability to work within a customer facing position.
• Professional with high standards and integrity.

Desired skills:

• Excellent customer service skills
• Time keeping
• Obtained Level 2 spectator safety qualification/or equivalent (Training maybe available)
• Obtained Level 3 spectator safety qualification/or equivalent (optional depending on the role)
• SIA license (optional depending on the role)
• De-escalation skills