Leyton Orient FC

About The Role   In addition to the Hospitality Steward role the hospitality coordinator role requires you to – Organise and manage a security team within a cooperate environment. Relay information from the Safety officer to the hospitality staff as part of a briefing. Ensure that hospitality staff are conducting their roles adequately. Dealing with any issues that occur within hospitality from a safety perspective. Working with the chief steward in managing and motivating hospitality staff Working with the hospitality manager in staff deployments & Hospitality items Ensure that all staff are customer focused and trained for safety including evacuations. Be the point of call and direct link to the control room with any issues within hospitality areas.   About The Candidate Person specification Enthusiastic individual who is willing to develop...

About The Role   You will be responsible for: Providing excellent customer service to spectators on matchdays. Monitoring the crowds throughout the stadium for distress or overcrowding and following necessary procedures where needed. Ensuring that all spectators are adhering to the ground regulations and policies of the club. Ensuring emergency exits and gangways are always kept clear. Staffing key positions within the ground in line with the club’s safety certificate. Identify and investigate any incident or occurrence among spectators and report their findings to their supervisor. Familiarization of any safety equipment and how to use it. Aware of key locations within and outside of the stadium that may be utilised in the occurrence of an incident (First Aid Room, Stewards Room, Rendezvous). Be fully aware with any methods or signals that may be used to alert staff that an emergency has arisen. Fully cognisant...

About The Role   In addition to the Stewarding role the safety supervisor role requires you to – Complete paperwork associated with Health and Safety checks (Pre-Event Checks). Attend and conduct briefings where necessary. Ensure that the hierarchy of staff is adhered to. Effectively communicate with the stewards and the control room. Ensure stewards are in position and carrying out their duties. Developing the knowledge of stewards. Dealing with any issues that occur during events. Managing emergency procedures About The Candidate Person specification Enthusiastic individual who is willing to develop further. Self-motivated. Ability to work within a customer facing position. Professional with high standards and integrity.   Desired skills: Excellent customer service skills Time keeping Obtained Level 2 spectator safety...

About The Role   In addition to the Stewarding role the hospitality role requires you to – · Work within a corporate environment. · Be of a smart appearance with a welcoming manor. · Meet and greet spectators and guests. · Be flexible within the hospitality areas. · Guide guests to their seats. · Enforce the Control of Alcohol Act 1985. About The Candidate Person specification · Enthusiastic individual who is willing to develop further. · Self-motivated. · Ability to work within a customer facing position. · Professional with high standards and integrity.   Desired skills: · Excellent customer service skills · Time keeping · Obtained Level 2 spectator safety qualification/or equivalent (Training maybe available) · Obtained Level 3 spectator...

About The Role In addition to the response role the response coordinator role requires you to – Organise and manage a security team within a stadium environment. Relay information from the Safety officer to the response teams as part of a briefing. Ensure that response supervisors and team members are conducting their roles adequately. Working with the chief steward in managing and motivating response staff Ensure that all staff are customer focused and trained for safety including evacuations. Be the point of call and direct link to the control room with any issues involving response teams. Manage incidents that occur within the stadium footprint.   About The Candidate Person specification Enthusiastic individual who is willing to develop further. Self-motivated. Ability to work within a customer facing position. Professional with high standards and...

About The Role   In addition to the Stewarding role the response role requires you to – Be able to respond to incidents. Be capable of performing a full body search and bag search. Have the potential to defuse situations. Perform ejections where necessary. Be flexible whilst on duty. About The Candidate Person specification Enthusiastic individual who is willing to develop further. Self-motivated. Ability to work within a customer facing position. Professional with high standards and integrity.   Desired skills: Excellent customer service skills Time keeping Obtained Level 2 spectator safety qualification/or equivalent (Training maybe available) Obtained Level 3 spectator safety qualification/or equivalent (optional depending on the role) SIA license (optional depending on the role) De-escalation skills