Job Description

About Us

Burnley FC is an established professional football club with a rich history, located in the heart of the town and its community, we believe that Burnley is a special place – a home to extraordinary people like you. Come and be part of our story!

 

The Role

An exciting opportunity has become available for a Ticketing Executiveto join us at Burnley Football Club. You’ll play a key role in supporting the Club’s ongoing development and helping us deliver a first-class experience for players, staff, and supporters.

 

About You

Are you looking for your next challenge? You may be our next Ticketing Executive!

The ideal candidate will have previous experience of providing customer service and will have excellent communication skills.

You will also need to have a flexible approach to work and be able to work evenings and weekends.

 

Role Expectations

As the Ticketing Executive, you will be expected to:

 

  • Provide excellent customer service and support to all customers attending the ticket office.
  • Answer ticketing enquiries in person, via telephone and email.
  • Print and distribute ticket and membership related literature in a timely and presentable manner.