Department: Ticket Office
Accountable to: Ticket Office Manager
Accountable for:
Criminal Record Check Required: Basic check
Hours: As and when
Contract Type: Casual
What is the role?
We are looking for Casual Ticket Office Assistants who are presentable, reliable and have a passion for delivering exceptional service to our customers. The Ticket Office can serve a large number of supporters every day, including weekends; and it is essential they are delivered the standard of service we are expected to provide. It will involve providing an extremely high standard of customer service both face to face and over the telephone, as well as dealing with customer queries and enquires in a friendly and professional manner.
The main duties of the role will be to sell Match Day and Season tickets through our ticketing system. You will be a face of the Club at the Ticket window and will be tasked with giving our supporters the best level of service. We are looking for...
