Duty Manager / Residential Supervisor - Manchester City Summer Programme

Closing Date of Applications: 22 March 2026

Please note, these roles support a summer residential programme during 25 June – 8 August 2026. To be considered, it is compulsory that you attend a recruitment day on Sunday 29 March at City Football Academy.

You will be required to live onsite at the residential accommodation. You will be fully catered for.

Our Story

Manchester City is an English Premier League club whose roots began in East Manchester. From its first incarnation as St Mark’s West Gorton in 1880, the club became Manchester City FC in 1894. Behind each title lies emotion, moments and memories that resonate with millions of supporters around the world. Manchester City fans are known for their commitment and togetherness, as a Club that fights to the end.

MCFC is built on a vision for sustainability, with an academy structure designed to support long-term first team success, to engagement with the communities in which we reside. Together with our passionate fans and valued network of partners, we are developing Manchester City’s future history.

About the Summer Residential Programme

Manchester City’s Summer Residential Programme welcomes young people from around the world for an immersive football, education, and cultural experience delivered at the City Football Academy and supported by high-quality residential provision.

The Roles

To support the delivery of this programme, we are recruiting Residential Programme Staff to join our onsite residential team. These roles play an important part in creating a safe, welcoming and well-organised environment for all participants throughout their stay.

You will join the residential team supporting the accommodation environment during evenings, nights and weekends, ensuring participants are safe, engaged and well supported.

There are two roles available:

• Duty Manager – supporting the operational coordination and delivery of the residential programme.
• Residential Supervisor – providing direct supervision, pastoral care and day-to-day support for participants.

Candidates will be considered for the role that best matches their experience and skills as part of the recruitment day.

Your Responsibilities

Residential Programme Staff support the delivery of a high-quality residential experience for all participants.

Responsibilities include:

• Supporting the welfare, wellbeing and safeguarding of participants at all times
• Supervising residential accommodation and ensuring safe participant movement across the site
• Supporting daily routines including meals, activities, wakeups and curfews
• Delivering and supervising evening activities and supporting weekend excursions
• Maintaining accurate records of attendance, incidents and welfare matters
• Working collaboratively with the wider residential and programme team to ensure smooth daily operations
• Representing Manchester City and City Football Group through professional conduct and positive engagement with participants

For more experienced candidates, responsibilities also include:

• Supporting the coordination of residential operations and logistics
• Assisting with staff rotas and duty management
• Leading evening activities and weekend excursions
• Acting as a first point of contact for participant welfare concerns
• Supporting programme administration, reporting and communication with the wider programme team

What We’re Looking For

We are looking for individuals who are enthusiastic about working with young people and contributing to a positive residential experience.

Essential 

• Experience working with children or young people in a pastoral, supervisory or educational environment
• Strong communication and interpersonal skills
• A responsible and professional approach to participant welfare and safeguarding
• Ability to remain calm, organised and solution-focused in a busy environment
• A collaborative mindset and ability to work effectively within a team
• Willingness to live onsite and work flexible shifts including evenings, nights and weekends during programme delivery

Desirable 

• Experience within a residential, boarding, camp or sports environment
• Experience supervising staff or coordinating teams
• Experience working with international groups of young people
• Safeguarding, first aid or youth work qualifications
• An interest in football, sport or education programmes

To Apply

At Manchester City, we are committed to creating outstanding experiences for young people from across the world. If you are passionate about supporting participant wellbeing and helping deliver a memorable residential programme, we would love to hear from you. Please make an application via our career’s portal on our website.

Equal Opportunities 

City Football Group promotes equal opportunities in employment, and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.

Employment is subject to the provision of proof of eligibility to work in the UK.

Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.