Medical Coordinator

Who We Are

Founded in 1882, Tottenham Hotspur is an iconic English football club, playing in the Premier League and Women’s Super League. From North London to the world, our fanbase spans continents, cultures, and generations. Spurs is a club that’s always dared to push boundaries, breaking new ground and rewriting history.

We offer world-class facilities: In 2019, we opened our state-of-the-art Stadium, a £1 billion landmark that’s the beating heart of North Tottenham’s transformation. More than just a football ground, it’s an engine of change — creating 4,000 jobs and injecting £300 million into the local economy every year.

We’re at our brightest when we’re all together. Our Club, our teams, our community. 

There is only one Hotspur. Tottenham Hotspur.

Role Purpose

We’re currently recruiting for a Medical Coordinator to join our Stadium Medical team, to help us take things to the next level.

This is a high-impact coordination role in a fast-paced, high-profile live event environment. As a central operational function, you will report to the Head of Stadium Medical, working alongside a multi-disciplinary operational team. You will connect clinical teams, venue safety functions, ambulance providers and key event stakeholders, ensuring integrated medical delivery before, during and after each event.

Key Responsibilities

• Act as a liaison for Stadium Medical across senior managers, internal departments, suppliers, and external medical partners.
• Coordinate pre-event medical readiness across rooms, equipment, consumables, AEDs, oxygen, radios, and documentation.
• Manage confidential correspondence, internal communications, and briefing/report preparation.
• Support event-day staffing plans, including rota checks, role allocation, attendance assurance, and contingency cover.
• Develop and maintain administrative filing systems (Digital/Paper).
• Manage diaries, meetings, and action tracking for operational and governance forums.
• Support SOP implementation, audit readiness, document control, and information governance requirements.
• Support onboarding and induction of event medical staff.
• Support data protection compliance, HR administration, and management of staff records/access.
• Support budget/resource administration (invoices, expenses, expenditure tracking, and reporting) and priority coordination tasks for the Medical department.

Safeguarding Responsibilities

• Have a duty to safeguard and promote the welfare of children and young people.
• Act in accordance with the organisation’s safeguarding policies and procedures at all times.
• Be alert to signs of abuse, neglect, or safeguarding concerns and report these appropriately.
• Maintain professional boundaries and act as a positive role model when working with or around children.
• Attend safeguarding training as required and keep knowledge up to date.

Person Specification

Qualifications / Training

Essential

• Relevant qualification or equivalent experience in medical/event/pre-hospital care operations and/or healthcare administration.
• Experience coordinating in fast-paced, high-pressure environments.
• Working knowledge of safeguarding, confidentiality, data protection, and information governance.
• Flexibility for evenings, weekends, and event days.

Desirable

• Clinical background (e.g. NMC/HCPC registrant) or equivalent operational medical experience.
• Experience in elite sport, football, or major venue/event environments.
• Knowledge of event safety protocols and SGSA principles.
• Experience in audit, governance, and service improvement.

Skills & Experience

• Strong written/verbal communication and interpersonal skills.
• Proficient in MS Office (Outlook, Excel, PowerPoint) and virtual collaboration tools.
• Able to work independently and collaboratively across teams.
• Able to prioritise, stay calm under pressure, and deliver to deadline.
• Handles sensitive information with discretion and confidentiality.

Personal Attributes

• Professional, reliable, and accountable, with high standards of integrity and discretion.
• Collaborative and respectful, with the ability to work effectively both independently and as part of a team.
• Clear and confident communicator, with strong written, verbal, and interpersonal skills.
• Proactive, with sound judgement and practical solutions-focused decision-making.
• Organised and detail-focused, with the ability to manage time, priorities, and workload effectively.
• Calm and flexible in approach, able to maintain standards under pressure.
• Demonstrates understanding of medical responsibilities and safe practice expectations aligned to SGSA principles.

Safeguarding & Recruitment Statement

Safeguarding is fundamental to the success in all that we do. The Club follows a Safer Recruitment process for all roles. Successful candidates are to be reminded they would be subject to proportionate background, DBS and reference checks as required.

We welcome applications from anyone regardless of age, disability, gender, race, or ethnic and national origins, religion or belief, or sexual orientation.