Job Description
At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.
FIFA World Cup 26 Skills Framework
ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.
INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
FIFA World Cup 26 Skills Framework
ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.
INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
Main Activities and Responsibilities
The Access management team is responsible for delivering safe, efficient, and world-class hotel operations that support teams, VIPs, workforce, and key stakeholders throughout the FIFA World Cup 26™ across all Host Cities.
These roles support Access Management delivery for the FIFA World Cup 26™ across Host Cities in the United States, Mexico, and Canada. The positions are responsible for executing access policies, managing privilege zoning, circulation and wayfinding plans, and supporting electronic access control operations to ensure safe and efficient venue operations. Core responsibilities include:
Access Planning & Venue Operations
These roles support Access Management delivery for the FIFA World Cup 26™ across Host Cities in the United States, Mexico, and Canada. The positions are responsible for executing access policies, managing privilege zoning, circulation and wayfinding plans, and supporting electronic access control operations to ensure safe and efficient venue operations. Core responsibilities include:
Access Planning & Venue Operations
- Implement, update, and maintain venue Access Plans and Access Boards to ensure clear and accurate zoning information for all client groups.
- Support the design, setup, and refinement of privilege zoning, restricted areas, and controlled routes within the venue.
- Validate on-site wayfinding information and recommend updates to improve circulation accuracy and clarity.
Client Flows & Circulation Management
- Map, monitor, and communicate key client flows, ingress/egress points, vertical transportation routes, and accessibility pathways.
- Conduct access tours to explain movement routes, access rights, and circulation patterns to all relevant Functional Areas (FAs).
- Ensure routes for disabled persons and persons with limited mobility are fully accessible and well communicated.
Electronic Access Control (EAC) Operations
- Deploy, recover, track, and maintain all electronic access control devices (e.g., scanners) assigned to the venue.
- Coordinate with Venue IT teams to ensure proper connectivity (LAN, Wi-Fi, 5G) and device functionality.
- Provide training to security personnel and access staff on the correct use and handling of access control equipment.
Stakeholder Coordination & Issue Resolution
- Serve as a primary or secondary point of contact for all access-related issues, escalations, and exceptional access requests.
- Work closely with the Venue Accreditation Center Manager to resolve accreditation-related access discrepancies.
- Liaise with PSA Commanders on perimeter access rights, gate operations, and alignment of security screening procedures.
Team Leadership & Workforce Management
(Manager = Lead / Coordinator = Support)
- Lead or support the training, briefing, scheduling, and deployment of Access Control & Screening (ACS) Volunteers and access staff.
- Provide clear operational guidance to workforce, volunteers, and security teams regarding zoning, circulation, and access rules.
- Manage a small team of coordinators and volunteers, ensuring consistent and effective access operations.
Venue Integration & Reporting
- Participate in all venue readiness sessions, operational meetings, and daily briefings as the access representative.
- Ensure alignment on access plans and circulation impacts with all Functional Areas.
- Prepare and provide daily Access Management reports to the Tournament Operations Center (TOC) during operations.
- Support venue rehearsals, simulation exercises, and matchday readiness activities.
Final assignments will be determined based on operational needs, candidate availability, and tournament requirements.
Available Locations (subject to operational needs):
United States:
Atlanta, GA · Boston, MA · Dallas, TX · Houston, TX · Kansas City, MO · Los Angeles, CA · Miami, FL · New York/New Jersey · Philadelphia, PA · San Francisco, CA · Seattle, WA
Atlanta, GA · Boston, MA · Dallas, TX · Houston, TX · Kansas City, MO · Los Angeles, CA · Miami, FL · New York/New Jersey · Philadelphia, PA · San Francisco, CA · Seattle, WA
Mexico:
Guadalajara, JAL · Mexico City, CDMX · Monterrey, NL
Guadalajara, JAL · Mexico City, CDMX · Monterrey, NL
Canada:
Toronto, ON · Vancouver, BC
Toronto, ON · Vancouver, BC
Your Profile
Education & Qualifications
- Bachelor’s degree or equivalent higher education in Sport/Event Management, IT & Systems, Safety & Security, Venue Management, or a related field.
- Demonstrable training or vocational experience in major events, venue operations, or access systems may substitute for formal education.
- Familiarity with football (soccer) operations and access management principles; FIFA access management exposure is a plus.
- Strong interpersonal communication, influencing, and negotiation skills.
- Effective analytical, problem-solving, and decision-making abilities.
- High level of professionalism, integrity, maturity, and fairness in stakeholder interactions.
Work Experience
- 1–2+ years of experience in the sport event industry, ideally within access management, accreditation, venue management, or safety & security.
-Coordinator: 1 year minimum
-Manager: 2+ years preferred
- Experience in wayfinding, route planning, and circulation management in stadium or large-venue environments.
- Background in event operations and cross-functional coordination.
- Experience managing or supporting volunteers in an operational environment.
- Familiarity with electronic access control systems, scanners, or accreditation devices is an advantage.
- Prior experience in football (soccer) events or federations is an asset.
Language
- Fluent in English. Spanish and/or French proficiency is a plus
Technology
- Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools
Equal Opportunities
FIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
About FWC2026
The FIFA World Cup 26™ will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States.
This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.
This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.
About FIFA
Founded in 1904, the Fédération Internationale de Football Association (FIFA) is the umbrella organisation of its members, currently 211 national football associations. Its main objectives, enshrined in its statutes, are to develop football around the world, to stage international competitions and to protect the integrity of football (against match manipulation, doping etc.).
FIFA is a truly diverse, modern and multicultural organisation and its primary purpose is to promote football. Over 800 people from 50 nations – 40 per cent of which are women, including the Secretary General – covering a wide variety of professional profiles, work to fulfil that purpose. FIFA’s headquarters are based in Zurich, Switzerland. We have other offices in Zurich, as well as temporary offices around the world.
We are 'living football' – we are committed to the game, to the people, to the planet and to the future. It is what we do. It is why we are here.
Our culture is shaped by fair play, team spirit, diversity, sustainability, transparency and innovation. We live by these values. Regardless of race, religion, national origin, colour, age, disability, marital status, sexual orientation or citizenship – we support diversity; indeed, we consider it to be key to our success.
We are looking for talented and motivated team members who would embrace these values every day, with purpose, passion and pride, in order to make a positive impact on the world of football and beyond.
We offer a unique and exciting work environment with great opportunities for your personal and professional development.
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