Job Description
At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.
FIFA World Cup 26 Skills Framework
ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.
INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
FIFA World Cup 26 Skills Framework
ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.
INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
Main Activities and Responsibilities
Uniforms, Manager - Description
Reporting organisationally to the Uniforms Senior Manager, the Uniform Distribution Center Manager will be a key member of the FIFA26 Uniforms team, and work in close collaboration with the Uniforms Central Team, FIFA Teamwear, and other key individuals responsible for delivering FIFA World Cup 2026 uniform distribution.
The main responsibilities and oversights of the Uniform Distribution Center Manager for the FIFA World Cup 26™ include:
Reporting organisationally to the Uniforms Senior Manager, the Uniform Distribution Center Manager will be a key member of the FIFA26 Uniforms team, and work in close collaboration with the Uniforms Central Team, FIFA Teamwear, and other key individuals responsible for delivering FIFA World Cup 2026 uniform distribution.
The main responsibilities and oversights of the Uniform Distribution Center Manager for the FIFA World Cup 26™ include:
- The UDC Manager oversees the entirety of operations at the Uniform Distribution Center and is responsible for ensuring every FWC26 workforce and volunteer member that attends, has a World Cup-worthy experience.
- This role ensures all processes run smoothly, maintains quality standards, and leads the team in achieving operational excellence.
- Drive and manage processes across all operational areas, including check-in, waiting areas, fitting rooms, uniform collection, and check-out stations.
- Oversee staff and volunteer coordination, scheduling and day-to-day engagement.
- Ensure efficiency, accuracy, and consistency in distribution operations between each guest group (workforce and volunteers).
- Develop and implement best practices.
- Serve as primary point of accountability for UDC performance identifying any risks and issues and escalating as appropriate.
- Supervise the UDC setup process, from product arrival to UDC opening and ultimate dismantling and dissolution.
- Identify and solve issues and risks related to UDC operations – collaborating with the wider Uniforms Team.
- Train and motivate the UDC operations team on-the-ground and more broadly across the tournament where possible.
- Attend daily debriefings and complete daily reports, including the documentation of incidents to Central Team via We-Track and Microsoft Teams.
Deputy Manager Uniforms - Description
Reporting organisationally to the Uniform Distribution Center Manager, the Deputy Manager will be a key member of the FIFA26 Uniforms team, and work in close collaboration with the Uniforms Central HQ Team, FIFA Teamwear, and other key individuals responsible for delivering FIFA World Cup 2026 uniform distribution.
The main responsibilities and oversights of the Uniform Distribution Center Deputy Manager for the FIFA World Cup 26™ include:
Reporting organisationally to the Uniform Distribution Center Manager, the Deputy Manager will be a key member of the FIFA26 Uniforms team, and work in close collaboration with the Uniforms Central HQ Team, FIFA Teamwear, and other key individuals responsible for delivering FIFA World Cup 2026 uniform distribution.
The main responsibilities and oversights of the Uniform Distribution Center Deputy Manager for the FIFA World Cup 26™ include:
- The UDC Deputy Manager supports the Manager in overseeing uniform distribution operations with a focus on product management, logistics, and back-of-house organization.
- Manage product flow, inventory, and replenishment. Coordinate logistics to support distribution efficiency.
- Oversee back-of-house operations and ensure readiness of supplies.
- Support UDC Manager in executing operational strategies, training, and day-to-day UDC operations to deliver a positively memorable experience for FWC26 volunteer and workforce collecting their tournament time uniform.
Uniforms, Coordinator - Description
Reporting organisationally to the Uniform Distribution Center Manager, the Uniform Distribution Center Coordinator will be a key member of the FIFA26 Uniforms team, and work in close collaboration with the Uniforms Central HQ Team, FIFA Teamwear, and other key individuals responsible for delivering FIFA World Cup 2026 uniform distribution.
The main responsibilities and oversights of the Uniform Distribution Center Coordinator for the FIFA World Cup 26™ include:
Reporting organisationally to the Uniform Distribution Center Manager, the Uniform Distribution Center Coordinator will be a key member of the FIFA26 Uniforms team, and work in close collaboration with the Uniforms Central HQ Team, FIFA Teamwear, and other key individuals responsible for delivering FIFA World Cup 2026 uniform distribution.
The main responsibilities and oversights of the Uniform Distribution Center Coordinator for the FIFA World Cup 26™ include:
- The UDC Coordinator plays a central role in delivering the uniform operations through supporting volunteers, operating system and working collaboratively with the wider team to ensure a smooth experience for all FWC26 Workforce and Volunteers.
- For all roles, we seek talented, hardworking people with an entrepreneurial spirit and a global mindset: Provide direct support to Uniforms volunteers (UNF VOL).
- Assist clients and lead by example to provide a World Cup level of service to all.
- Troubleshoot system and process issues. Manage client flow, reassigning UNF VOL to address bottlenecks.
- Support check-in challenges and serve as help desk resource.
- Train and lead volunteers to triage and resolve issues effectively.
- Support the product re-stock strategy.
- Support UDC Manager and Deputy in executing operational strategies, training, and day-to-day UDC operations.
Your Profile
Education & Qualifications
- Bachelor’s degree in Business Administration, Operations, Supply Chain, Event Management, or a related field preferred.
- Equivalent professional experience in logistics, distribution, event operations, inventory management, or customer service environments will also be considered.
Work Experience
- Experience supporting or managing high-volume distribution centers, retail operations, logistics, or event operations.
- Experience coordinating or supervising volunteers, staff, or customer-facing operations in fast-paced environments.
- For manager-level role: experience leading large teams, managing operational programs, and driving process improvements.
Language
- Fluent in English. Spanish and/or French proficiency is a plus
Equal Opportunities
FIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
About FWC2026
The FIFA World Cup 26™ will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States.
This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.
This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.
About FIFA
Founded in 1904, the Fédération Internationale de Football Association (FIFA) is the umbrella organisation of its members, currently 211 national football associations. Its main objectives, enshrined in its statutes, are to develop football around the world, to stage international competitions and to protect the integrity of football (against match manipulation, doping etc.).
FIFA is a truly diverse, modern and multicultural organisation and its primary purpose is to promote football. Over 800 people from 50 nations – 40 per cent of which are women, including the Secretary General – covering a wide variety of professional profiles, work to fulfil that purpose. FIFA’s headquarters are based in Zurich, Switzerland. We have other offices in Zurich, as well as temporary offices around the world.
We are 'living football' – we are committed to the game, to the people, to the planet and to the future. It is what we do. It is why we are here.
Our culture is shaped by fair play, team spirit, diversity, sustainability, transparency and innovation. We live by these values. Regardless of race, religion, national origin, colour, age, disability, marital status, sexual orientation or citizenship – we support diversity; indeed, we consider it to be key to our success.
We are looking for talented and motivated team members who would embrace these values every day, with purpose, passion and pride, in order to make a positive impact on the world of football and beyond.
We offer a unique and exciting work environment with great opportunities for your personal and professional development.
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