Ticketing Services & Fulfilment Coordinator - AFC Women's Asian Cup 2026

We are open for this role to be based in Sydney or fully remote.

AFC WOMEN’S ASIAN CUP 2026 LOC OFFICE

The Kick-off Story

The Asian Football Confederation (AFC) has awarded Football Australia hosting rights for the 2026 edition of the AFC Women’s Asian Cup™. This marks Australia’s second time hosting the event, after previously staging it in 2006, and follows the success of co-hosting the 2023 FIFA Women’s World Cup™.

You will be part of a Local Organising Committee (LOC), which has been established for the sole purpose of delivering the 2026 edition of the AFC Women’s Asian Cup™ in Australia.

This prestigious event will bring together 12 nations in a tournament structured into three groups of four. We are eager to create another tournament that celebrates women’s football and multicultural Australia and also delivers legacy outcomes for football and Australian society more broadly.

If you need assistance in applying for this role, please reach out to our People team.

Your Next Big Match

Please note that this role is fixed term until March 2026.

Ticketing Administration

• Fulfilment of Key Stakeholder complimentary tickets and ticket allocations.
• Support staff ticketing processes and entitlement provision for required matches through the tournament.
• Ticket file splitting and distribution into designated files and drop boxes.
• Load and manage VIP / VVIP tickets into stakeholder accounts.
• Administer AFC ticketing requirements in line with approved allocation plans.

Stakeholder management & Group ticketing

• Administer stakeholder ticketing requests and approvals.
• Liaise with internal and external stakeholders to ensure timely fulfilment.
• Support in the maintenance and production of stakeholder reporting.
• Coordinate inbound group ticketing requests received by the LOC.

Customer Servicing & Content

• Creation of tournament time ticketing FAQs and instructional content.
• Development of internal documentation, including LOC Operational Policies and Procedures
• Maintenance development of website ticketing copy in collaboration with the LOC digital team.
• Track and respond to customer enquiries received by the LOC, including via the Play Football platform and email. Work with LOC digital in responses received via LOC social channels.

A full copy of the position description can be found by copy and pasting the following link into a web browser: https://footballaustralia.com.au/sites/default/files/2025-12/Poisition%20description%20-%20Ticketing%20Services%20%26%20Fulfilment%20Coordinator%20-%20AFC%20Women%27s%20Asian%20Cup%20LOC%202026.pdf

What Gets You in the Game?

• Experience working with Ticketing systems and tools (Ticketmaster Archtics and TM1 experience desirable).
• Minimum 1–2 years’ experience in ticketing, administration, or event coordination
• Strong attention to detail and accuracy in managing data and documentation.
• Excellent written and verbal communication skills.
• Proven organisational skills and ability to manage multiple priorities.
• High level of flexibility to meet rapidly changing priorities.
• Ability to sustain high performance and problem-solving with limited or remote supervision.
• Demonstrated ability to maintain discretion and confidentiality.

A full list of experience, skills and qualifications can be found in the above position description.

Offside Conditions

• Full working rights in Australia *(please note that due to the fixed-term nature of the tournament, we are unable to offer sponsorship for this position)
• Working with children check (paid/employee) or state-based equivalent
• Out of hours and weekend work as required