Bolton Wanderers Football Club
Bolton, UK
About The Role
Role Purpose
To ensure all Venue sales activity is supported to maximise the Venues chances of achieving sales targets as outlined by the Head of Sales, whilst ensuring the highest standards of the client journey.
Main Areas of Responsibility
To ensure all incoming enquiries are handled in accordance with the Company standard and that sales are maximised at every available opportunity.
Build strong client relationships to ensure repeat business.
Complete show rounds in a professional manner, gaining the most from the clients visit.
Proactively chase all lost and cancelled business.
Convert tentative bookings/enquiries to contracted stage, working to ensure zero fall out of existing business.
To ensure that post event calls are made.
To have full and up-to-date knowledge of the Venue products and services.
To work closely with the Hotel Reservations Team to manage all conference and...