37 customer service jobs found in London

About the role We have an exciting opportunity for an individual to join our Liverpool FC team as a Retail Store Supervisor at our brand-new London store! This is a fantastic chance to be part of something fresh and innovative, contributing directly to the ongoing growth and development of LFC Retail.  It’s an incredible time to join the LFC family, with our standout collaborations with Adidas and Tommy Hilfiger bringing new momentum, style, and global visibility to the brand. As a key member of the store’s management team, you’ll work closely with the Store Manager and Assistant Manager to lead, inspire, and drive the team. Your role will be essential in delivering exceptional customer service, achieving strong results, and ensuring the store consistently performs against targets and plans. What will you be doing? Understanding store targets and KPIs to ensure that targets are delivered. Taking responsibility for running...

Fulham Football Club Foundation is looking for an inspiring, enthusiastic, and ambitious coach with a genuine passion and desire to work with children, young people, and adults with disabilities and additional needs. This is an exciting opportunity to join a dedicated team delivering high-quality sports and enrichment programmes. Role Overview As a DisAbility Foundation Coach, you will deliver engaging Physical Education and community football sessions across a variety of programmes, including Pan DisAbility Hubs, Active Autism, DS Badgers, Frame Football, Blind Football, and Pan DisAbility Soccer Schools. Working closely with the Senior DisAbility Development Manager, you will support curriculum development, programme delivery, and teacher training. You will also build strong relationships with schools and community partners, contribute to holiday programmes, and ensure the highest level of customer service. The role typically involves working Monday to Saturday, with...

Full job description DisAbility Foundation Coach – Fulham FC Foundation Fulham Football Club Foundation is looking for an inspiring, enthusiastic, and ambitious coach with a genuine passion and desire to work with children, young people, and adults with disabilities and additional needs. This is an exciting opportunity to join a dedicated team delivering high-quality sports and enrichment programmes. Role Overview As a DisAbility Foundation Coach, you will deliver engaging Physical Education and community football sessions across a variety of programmes, including Pan DisAbility Hubs, Active Autism, DS Badgers, Frame Football, Blind Football, and Pan DisAbility Soccer Schools. Working closely with the Senior DisAbility Development Manager, you will support curriculum development, programme delivery, and teacher training. You will also build strong relationships with schools and community partners, contribute to holiday programmes, and ensure the highest...

About the role We have an exciting opportunity for an enthusiastic individual to join our Liverpool FC team as a Retail Sales Advisor at our brand-new London store! This is a unique chance to be part of something fresh and ambitious, playing a key role in the continued growth and evolution of LFC Retail. It’s an incredible time to join us, with our standout collaborations with Adidas and Tommy Hilfiger bringing new energy, style, and global attention to the LFC brand. We’re looking for passionate, customer-focused individuals who love working as part of a team. In this role, you’ll be at the heart of our in‑store experience, ensuring every visitor enjoys the highest possible standard of service and leaves feeling part of the LFC family. What will you be doing? Dealing with customer sales and refunds, ensuring a focus on customer care and the customer experience. Till work including processing cash and card payments. Gaining and...

Salary: Competitive Location: The Den (but will be required to travel to other sites) Hours of work: 35 hours per week + match days Responsible to:   Head of Operations    About us: Established in 1885, Millwall Football Club is one of the most famous football clubs in England. Currently competing in the EFL Championship, they play their home games at The Den, which is based in South Bermondsey, and has been the home of the Club since 1994    Role Overview: Facilities Manager to lead reception and facilities operations at Millwall Stadium and across other 2 sites. This is a hands-on leadership role responsible for delivering exceptional customer service, managing and developing the front-of-house teams, and ensuring high standards of presentation, and operational efficiency and compliance with Health & Safety regulations     Key Responsibilities: The role includes, but is not limited to: Act...

Salary: Competitive Location: The Den / other sites Hours of work: 35 hours per week + match days Responsible to:   Operations Manager   About us: Established in 1885, Millwall Football Club is one of the most famous football clubs in England. Currently competing in the EFL Championship, they play their home games at The Den, which is based in South Bermondsey, and has been the home of the Club since 1994    Role Overview: Millwall Football Club is seeking an experienced Facilities Operative to join our team at one of London's leading Championship clubs. Working closely with the Facilities Manager, you will play a key role in maintaining and improving our world-class facilities across the full business portfolio In this varied and hands-on role, you will be responsible for a broad range of maintenance activities including repairs, inspections, plumbing, carpentry, painting and decorating, routine upkeep, and planned...

Job Description   The Account & Member Experience Executive, Hospitality supports the delivery of a high-quality, consistent, and detail-led hospitality member and guest experience across The Riverside, working closely with the Account Management and Member Experience teams.  The role helps ensure premium members receive professional, reliable and exceptional service across day-to-day interactions, matchdays, and year-round events. You will act as a trusted operational support, owning defined member interactions and tasks through to completion, and ensuring issues are followed up, resolved, or escalated appropriately.    This is a hands-on role requiring strong organisation, attention to detail, and a clear sense of accountability. Your work directly contributes to member satisfaction, retention, and the overall credibility of The Riverside’s premium hospitality experience.    Job Requirements The Account...

DisAbility Foundation Coach – Fulham FC Foundation Fulham Football Club Foundation is looking for an inspiring, enthusiastic, and ambitious coach with a genuine passion and desire to work with children, young people, and adults with disabilities and additional needs. This is an exciting opportunity to join a dedicated team delivering high-quality sports and enrichment programmes. Role Overview As a DisAbility Foundation Coach, you will deliver engaging Physical Education and community football sessions across a variety of programmes, including Pan DisAbility Hubs, Active Autism, DS Badgers, Frame Football, Blind Football, and Pan DisAbility Soccer Schools. Working closely with the Senior DisAbility Development Manager, you will support curriculum development, programme delivery, and teacher training. You will also build strong relationships with schools and community partners, contribute to holiday programmes, and ensure the highest level of customer service. The...

Job description An exciting opportunity has arisen for an IT Support Analyst to join our IT team based at our training Ground at Motspur Park. The position purpose is to provide 1st/2nd line technical and operational support for all IT hardware and services throughout Fulham Football Club. Supporting users both remotely and on site. Job requirements The following qualifications and experience are essential: · Windows 10/11, MacOS · MS Office 365 Suite · Installation/Configuration/Troubleshooting of PC/Laptop/Mac hardware/software · Basic Active Directory account administration · Understanding of Backup Technologies · Mobile devices, iOS, Android · Working in a high-pressure environment including supporting VIPs · Experience working On Call and out of hours   The following qualifications and experience are desirable: · Experience in understanding...

Reporting to:                    Commercial Director Department:                     Ticketing Department Job Summary and Objectives: Reporting to the Commercial Director, the Head of Ticketing is responsible for overseeing the day-to-day operations of the Ticket Office and delivering a customer-focused ticketing service within a fast-paced, high-volume environment. The role ensures a consistently friendly, helpful, and knowledgeable service across all aspects of ticketing. NB – this role requires being able to work evenings/weekends and Bank Holidays as the Club schedule allows. Key Responsibilities: Manage Ticket Office staff, including scheduling and staff rotas Lead and implement the Club’s ticket sales function, with proven experience of delivery in previous roles Hold full P&L responsibility for the Ticketing department, achieving and exceeding seasonal targets and budgets set by the Club Manage season setup for renewals and general...

Barnes FC is searching for a volunteer for 4 hours of work bi-weekly on Saturdays through the entire season .  Match day coordinator will be responsible for making sure all is running fluently on the match day, to meet away team and referees, to make sure all details are agreed with pitch provider (available changing room and other facilities) and hospitality is properly organized to sponsors and visitors, including visible advertisement on site. South west or west London based and desired skills: Excellent communication and customer service skills. Have a flexible attitude to work. Ability to work on own initiative and as part of a team Have a polite and courteous manner. Be organised, have good time management skills. Ability to liaise with coaches, management and other football related individuals in a professional manner. Our official home matches at Quintin Hogg River Pitches W4. Alternative ground Barn Elms Sport Centre and the club house in Barnes...

Job Title : Venue Optimisation Executive Job Grade : RL1 (Executive) Reports to : Venue Optimisation Team Leader Location : Vantage, Great West Road, London Departmen t: Commercial Sub-department : Venue Optimisation Salary : £28,500 The Club   Brentford FC is a bit different from other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently.   Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day.   We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC.   We play...

Full job description Receptionist - Watford | Titans Football Academy The Titans FA is a World Class Football Academy providing professional football coaching to children of all levels. We currently have more than 2000 students aged 4 – 16 years attending coaching sessions each week in our 24 development centres. As a business we have devised an effective approach to our Football coaching that’s positive, personal, professional and inclusive and we deliver outstanding, innovative and impactful coaching and mindset courses that add value. We are constantly striving to encourage our employees in their daily work as well as offering flexible solutions to encourage a healthy work life balance that creates an empowering workplace for everyone who works in our great team. In the last two years alone, we have tripled the size of our academy’s in the UK and have big plans to continue our growth and success. As a result of this we are looking for...

Employer: Watford Football Club Job Title: Casual Supporter Services Staff Salary/ Hourly rate of pay: Hourly, depending on experience Location: Watford Football Club - Vicarage Road Stadium Type: Casual Worker Agreement Passport/Visa: Must be eligible to work in the UK Closing Date: Ongoing An exciting opportunity has become available within the Supporter Services Team at Watford Football Club. We are looking to recruit a number of highly motivated individuals to join the team in providing excellent customer service within the Ticket Office. You will play a key role in the sale of matchday tickets, both over the phone and face to face. The successful candidates will enjoy working as part of a team, be enthusiastic, hardworking, and be flexible to the requirements of the position and the business. You must have the ability to work matchdays, which vary depending upon fixtures and kick-off times. Applicants should ideally live local to Watford and London...

About The Role   Working Hours would include Mid-Week shifts until 10pm and Weekends About Us: Stevenage FC Sports Hub & Stevenage FC Performance Centre are premier football facilities dedicated to providing an exceptional experience for players, coaches, and visitors. Role Overview: We are seeking a friendly, professional, and highly organised  Receptionist  to be the first point of contact for visitors. You will play a crucial role in ensuring the smooth operation of the facility, managing front desk responsibilities, handling inquiries, and assisting with bookings. Key Responsibilities: Front Desk Management:  Welcome visitors, players, and staff with a friendly and professional approach. Customer Service:  Handle inquiries via phone, email, and in-person, providing accurate information about the facility, bookings, and events. Booking & Administration:  Manage pitch...

The club is seeking confident, customer-focused individuals to deliver excellent service across bar operations, hospitality hosting, and conference & banqueting events. Roles are event-based and require flexibility to work across a variety of shifts. Key Requirements: Minimum  1 year of bar experience Aged  21 or over Hold a  Personal Licence  (or be qualified to take responsibility for alcohol service) is an advantage. Strong cash handling skills and customer service experience Professional attitude and ability to represent the club to a high standard This is an opportunity to work in a dynamic sports environment while contributing to the matchday/evening events experience for supporters and guests.

Be part of our journey... Location: St Marys Stadium   Hours: As and when required Contract Type: Casual     Criminal Record Check: DBS Basic What is the role? As a Casual Matchday Receptionist you will be the first point of contact for Southampton Football Club you will play a pivotal role in creating a welcoming and professional environment for all visitors, staff, and players. You will be the first impression for many, and your passion for the club will be instrumental in fostering a positive and engaging atmosphere. What will you be doing? Whilst on the front desk, you will be the face of Southampton FC and responsible for creating a welcoming and positive environment, greeting visitors and ensuring they are signed in and directed to the appropriate department while maintaining a professional demeanour at all times. You will answer and direct calls promptly and efficiently, as well as handle in person inquiries from visitors, staff and the...

Kickstart your career Leicester City Football Club as Security Officer! Contract Type:  Permanent Hours Per Week:  38.5 Hours - with a 4 day shift pattern  Do you have the drive and passion to make a real impact at Leicester City Football Club? About The Role & Who We’re Scouting We’re on the lookout for a passionate and skilled Security Officer to join our squad at Leicester City Football Club. As Security Officer, you’ll play a key role in ensuring the well-being, health, safety and security of staff, contractors, customers and guests.  Your responsibilities will include:  Monitoring contractors and guests to ensure their wellbeing and Health & Safety while on LCFC property To report all breaches of security in accordance with standard procedure. To prevent unauthorized access to the site and restrict access to certain areas within the site as operational demands dictate Record and...

About The Role   Role Summary   This role is a part-time position to coach within our Youth Development Programme at our Soccer Schools during the school holidays. Key Job Outcomes   To deliver fun filled football sessions to 5 – 12 year olds. To maintain the health and safety of all children. To make sure all children sign in and out, when arriving and leaving. To maintain the clubs mission, vision and values throughout your work. To identify any players that you think would be suitable for a trial at the Youth Development Programmes. The person appointed to this post will have contact with children. Therefore, the post holder will require an enhanced FA Disclosure Barring Service check. Hours Casual hours – School Holidays 8:30am – 4:30pm (must be available for on a consistent basis across the 6 School...

About The Role   Role Summary   To coach and support female players holistic development aged between 8-16, within our Girls Elite Centres. To follow, implement and/or adapt a 30-week training syllabus as set by the Girl's Programme Manager. Key Job Outcomes   To complete reports which will provide players with feedback on their technical, tactical, physical and psychological performance. To assist with developmental fixtures which normally take place within the school holiday periods. To complete and log accurate player attendance records to each session. To attend CPD events in order to continually develop you own personal skills and knowledge alongside utilising and implementing these skills to improve the quality of GEC delivery.         About The Candidate...