16 customer service jobs found in London

The FA are excited to be searching for a Digital Customer Service Administrator to join our Grassroots division. Deliver excellent customer service to support the implementation of The FA's Grassroots Digital Products throughout the grassroots game.   What will you be doing? Deliver excellent customer service for The FA's grassroots digital products, including The FA Player Registration System, The FA Matchday App, FA Full-Time & England Football's Book Football Produce clear, concise & innovative guidance articles to be hosted on our “Grassroots Technology Knowledge Base” Help to deliver online training sessions for grassroots volunteers using our digital products. Executes additional tasks as required to meet the FA's changing priorities. Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained. As part of the FA's commitment to ensuring a safe...

The Role We are looking for a dynamic  Supporter Services Executive  to join us on a 12 Month Fixed Term Contract to champion our supporters and customers by delivering the very best experience possible across all product offerings and channels such as email, live chat, phone calls and in person. Relaying the voice of the customer internally to help drive insight across the organisation.   Who we are We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history,  here . Beyond that, we are passionate about our  local community  and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no...

Job description Who We Are Founded in 1882, Tottenham Hotspur is an iconic English football club, playing in the Premier League and Women’s Super League. From North London to the world, our fanbase spans continents, cultures, and generations. Spurs is a club that’s always dared to push boundaries, breaking new ground and rewriting history....

Full job description Set the bar for greatness...   The FA are excited to be searching for an Account Executive, who will join our Experiences by Wembley Stadium division.   We're seeking a commercially focused professional responsible for developing and retaining relationships with Official Ticket Agents, providing a quality membership service with an authentic, professional approach at all touchpoints. The role involves identifying opportunities to improve the value proposition and create retention opportunities, working closely with the sales team on the delivery of group sales opportunities for seasonal and C&O products, and proactively identifying opportunities for revenue growth.   What will you be doing? Ensure that the membership services and retention strategy are delivered by building excellent account management relationships with existing OTAs. Ensure annual satisfaction and renewal targets are...

Employer: Watford Football Club Job Title: Casual Supporter Services Staff Salary/ Hourly rate of pay: Hourly, depending on experience Location: Watford Football Club - Vicarage Road Stadium Type: Casual Worker Agreement Passport/Visa: Must be eligible to work in the UK Closing Date: Ongoing An exciting opportunity has become available within the Supporter Services Team at Watford Football Club. We are looking to recruit a number of highly motivated individuals to join the team in providing excellent customer service within the Ticket Office. You will play a key role in the sale of matchday tickets, both over the phone and face to face. The successful candidates will enjoy working as part of a team, be enthusiastic, hardworking, and be flexible to the requirements of the position and the business. You must have the ability to work matchdays, which vary depending upon fixtures and kick-off times. Applicants should ideally live local to Watford and London...

Are you ready to be part of the Luton Town Football Club family? We're on the lookout for enthusiastic individuals to join our team as Casual Retail Sales Assistants, serving in both our Stadium and Town Centre shops. Role Overview: As a Casual Retail Sales Assistant at Luton Town Football Club, you'll play a crucial role in creating memorable experiences for our supporters. Your responsibilities will include: Providing exceptional customer service, showcasing your confidence in selling our products. Working during home games, upholding a strong work ethic. Collaborating effectively with your team, especially in a dynamic retail environment. Being the friendly face of the club, assisting fans in finding their desired merchandise. Offering product information and pricing details, while efficiently processing payments. Promoting any ongoing special offers to enhance our supporters' experience. Ensuring our store...

Job Overview Are you passionate about food and thrive in a high energy, fast paced environment? Join the culinary team at WWFC to help deliver top quality nutritional based meals for our players and staff. We are looking for a passionate and reliable Part Time chef to join our friendly, experienced team. The position will be 8 hours a day over 3 days with no evenings. You’ll need to be enthusiastic, presentable, and capable of working independently and as part of a team Key Responsibilities to include: ·  Prepare, cook and serve high quality nutritional meals. ·  Assist in menu planning. ·  Maintain high standards of food safety, hygiene and presentation under pressure during busy services. ·  Support kitchen set up, stock rotation and cleaning to ensure smooth operations. What we are looking for: · An experienced chef de partie level with proven experience in a similar...

Cambridge United are recruiting Volunteers to work as Abbey Helpers on matchdays... The Club is seeking Abbey Helpers to help deliver a high-quality matchday experience for home and away fans, and to support club events based at the Cledara Abbey Stadium. All Abbey Helpers receive a free ticket for the match that they are volunteering for, a free food and drink voucher and a free ticket for an away game during the 2025/26 season. Abbey Helpers are required to: Engage with spectators on a matchday and deliver a warm welcome Assist spectators in entering the stadium on matchdays Being a first point of contact for the spectators entering the stadium Provide information and advice about the Stadium and facilities Deliver excellent customer service Signpost visitors to entrances, ticket office, club shop and on-site bars/catering outlets Ensure a good matchday experience for supporters

          Job Description Job Title Head of Youth Development Department Youth Development Reports to CEO Location Cledara Abbey Stadium Salary £34,000 to £40,000 subject to skills and experience Hours 40 hours per week, worked flexibly, to include weekday evenings and matchdays Role Summary   The Head of Youth Development shall have overall responsibility for the strategic leadership, management, and delivery of the Club’s Youth Development Pathway. This includes oversight of the Regional Development and Elite Centres, the Female Emerging Talent Centre, and the Male and Female College Programmes.   The post holder’s primary focus will be to ensure that all budgetary, recruitment, and participation targets...

Details 📝  Contract  – Part time hours, 20 hours per week, to include Tuesday evening and Saturday home games 💼  Salary  - £12.79 per hour. £13,300 per annum 🌟  Benefits -  Great career development, workplace pension, staff events, great work environment, good annual leave, staff discounts plus lots more 📍  Location  – Weston Homes Stadium 🔒  Close date  - Sunday 3rd May 2026 (dependant on application numbers we may close this vacancy earlier than the advertised date) A fantastic part time opportunity has arisen to join our busy state of the art POSH retail store. We are a destination retail experience and are proud to serve and support our customers.  If you have top class face to face customer service/retail experience and love working with our supporters, then we'd love to hear from you.  The Role To support the Retail Manager and Retail Supervisor in all aspects of...

About The Role   Role Summary   To coach and support female players holistic development aged between 8-16, within our Girls Elite Centres. To follow, implement and/or adapt a 30-week training syllabus as set by the Girl's Programme Manager. Key Job Outcomes   To complete reports which will provide players with feedback on their technical, tactical, physical and psychological performance. To assist with developmental fixtures which normally take place within the school holiday periods. To complete and log accurate player attendance records to each session. To attend CPD events in order to continually develop you own personal skills and knowledge alongside utilising and implementing these skills to improve the quality of GEC delivery.         About The Candidate...

About The Role Role Summary   This role is a part-time position to coach within our gifted & talented Boys and Girls Goalkeeper Development Centres across Cambridgeshire. This is a great opportunity for those who have experience and a passion for coaching within football and would like to be involved within a professional club.   Key Job Outcomes   • To complete reports which will provide players with feedback on their technical, tactical, physical and psychological performance.   • To assist with developmental fixtures which normally take place within the school holiday periods.   • To complete and log accurate player attendance records to each session.   • To attend CPD events in order to continually develop you own personal skills and knowledge alongside utilising and implementing these skills to improve...

About The Role   Role Summary   This role is a part-time position to coach within our gifted & talented Outfield Development Centres (RDC). This is a great opportunity for those who have experience and a passion for coaching within football and would like to be involved within a professional club.   Key Job Outcomes   • To complete reports which will provide players with feedback on their technical, tactical, physical and psychological performance. • To assist with developmental fixtures which normally take place within the school holiday periods. • To complete and log accurate player attendance records to each session. • To attend CPD events in order to continually develop you own personal skills and knowledge alongside utilising and implementing these skills to improve the quality of RDC delivery.  ...

Are you passionate about football and looking for a unique opportunity to make a difference in the lives of young athletes, aged 15-21?   Fulham FC is seeking warm and welcoming host families to provide a safe and supportive home environment to support our Academy players who will be required to live away from home to fulfil their education and football training at our club.   As a host parent, you will play an essential role in helping our players thrive both on and off the pitch. You'll provide a comfortable living space, home-cooked meals, emotional support and help them to adjust to life away from home as they focus on their training and academic pursuits.   What we are looking for: A friendly, caring family or individual with a spare room A willingness to provide support, guidance, and encouragement to our young players A safe and welcoming home environment Support our young people by teaching them basic independent living and...

Job description Who We Are   Founded in 1882, Tottenham Hotspur is an iconic English football club, playing in the   Premier League and Women’s Super League. From North London to the world, our fanbase spans continents, cultures, and generations. Spurs is a club that’s always dared to push boundaries, breaking new ground and rewriting history.    We offer world-class facilities: In 2019, we opened our state-of-the-art Stadium, a £1 billion landmark that’s the beating heart of North Tottenham’s transformation. More than just a football ground, it’s an engine of change — creating 4,000 jobs and injecting £300 million into the local economy every year.     We’re at our brightest when we’re all together. Our Club, our teams, our community.      There is only one Hotspur. Tottenham Hotspur.     The Role:  ...