📝 Contract – Part time hours, 20 hours per week, to include Tuesday evening and Saturday home games
💼 Salary - £12.79 per hour. £13,300 per annum
🌟 Benefits - Great career development, workplace pension, staff events, great work environment, good annual leave, staff discounts plus lots more
📍 Location – Weston Homes Stadium
🔒 Close date - Sunday 3rd May 2026 (dependant on application numbers we may close this vacancy earlier than the advertised date)
A fantastic part time opportunity has arisen to join our busy state of the art POSH retail store. We are a destination retail experience and are proud to serve and support our customers. If you have top class face to face customer service/retail experience and love working with our supporters, then we'd love to hear from you.
The Role
To support the Retail Manager and Retail Supervisor in all aspects of Peterborough United’s retail operation.
Accountabilities:
- Provide a first-class customer experience to all who visit/contact the retail shop
- Maximise all sales for the club shop
- Ensure all stock is exceptionally well presented
Duties
- Deliver exceptional levels of customer service
- Assist with the management of all retail stock and merchandise
- Match day preparation of various retail outlets located around the stadium
- Cash reconciliation daily
- Assist with yearly and rolling stock takes to ensure physical stock levels are consistent with system counts
- Merchandising and securely displaying all products
- Organise the postage and packaging of online sales
- Work flexibly and outside normal working hours as and when required to meet the needs of Peterborough United
This list is indicative of the nature of the work required and is not intended to be exhaustive. You may be asked to carry out additional duties as reasonably required.
About You
Experience and Qualification
- Previous retail/customer service experience
- Excellent customer service skills
Skills and personal attributes
- A natural people person who thrives on delivering great customer service
- Well-presented and professional
- Ability to lift and move stock
- Confident, positive and a happy disposition
- Organised and self-motivated
- Strong work ethic with a can-do attitude with drive
- Accuracy and attention to detail for shop presentation
- Understands and embraces speed of response and customer service