Tottenham Hotspur Football & Athletic Co Ltd
Tottenham Hotspur Stadium, High Road, London, UK
Job Summary
Founded in 1882 and based in North London, Tottenham Hotspur Football Club has a tradition of playing an entertaining and attacking style of football. The English Premier League Club reached the final of the UEFA Champions League for the first time in its history in the 2018/2019 season, having already secured qualification for Europe’s elite competition for a fourth year in a row.
In April 2019, the Club opened a new 62,303-seat technologically advanced stadium that sits at the heart of a £1billion sport-led regeneration of North Tottenham. The stadium is the largest football club stadium in London and as a multi-use venue with the ability to host a variety of events 365 days a year, including NFL, rugby, concerts and other corporate and private events, is a key step towards catapulting the Club from a Football Club to a globally renown Sports and Entertainment brand. Within the stadium sits the Tottenham Experience – home to both...
13 Apr, 2021
Full time
Job Summary
Founded in 1882 and based in North London, Tottenham Hotspur Football Club has a tradition of playing an entertaining and attacking style of football. The English Premier League Club reached the final of the UEFA Champions League for the first time in its history in the 2018/2019 season, having already secured qualification for Europe’s elite competition for a fourth year in a row.
In April 2019, the Club opened a new 62,303-seat technologically advanced stadium that sits at the heart of a £1billion sport-led regeneration of North Tottenham. The stadium is the largest football club stadium in London and as a multi-use venue with the ability to host a variety of events 365 days a year, including NFL, rugby, concerts and other corporate and private events, is a key step towards catapulting the Club from a Football Club to a globally renown Sports and Entertainment brand. Within the stadium sits the Tottenham Experience – home to both...
Job Location: Club Shop Croydon
Contract Type: Full Time – Contracted
Salary/ROP: Competitive based on experience
Opening Date: 10/04/2021
Closing Date: 25/04/2021
If you are experienced working in retail and are passionate to become an essential member of the retail operations team at Crystal Palace F.C, we have a job for you! We are looking for a customer service focused, organised and self motivated retail assist to work on the shop floor, ensure merchandising display and product is maintained to a high standard and stocked properly, use the till system and provide the highest level of customer service.
You will be responsible for…
Working on the shop floor providing customer service
Operating the till
Packing sales
Stocking shelves where required
Pricing...
12 Apr, 2021
Full time
Job Location: Club Shop Croydon
Contract Type: Full Time – Contracted
Salary/ROP: Competitive based on experience
Opening Date: 10/04/2021
Closing Date: 25/04/2021
If you are experienced working in retail and are passionate to become an essential member of the retail operations team at Crystal Palace F.C, we have a job for you! We are looking for a customer service focused, organised and self motivated retail assist to work on the shop floor, ensure merchandising display and product is maintained to a high standard and stocked properly, use the till system and provide the highest level of customer service.
You will be responsible for…
Working on the shop floor providing customer service
Operating the till
Packing sales
Stocking shelves where required
Pricing...
The Purpose We are looking for a supervisor to join our established team within the Megastore. The successful candidate will complement the stores team by maintaining high levels of customer service by ensuring optimum coverage of the store and assisting the manager with the day to day running of the department. The Role The key responsibilities of the post are:
To maintain good communication with the management team and work co-operatively with them to deliver the team’s objectives.
To assist the manager with the day to day running of the store.
To effectively communicate with and co-ordinate the team to consistently deliver an excellent department.
Working in store you will be customer facing, ensuring that all our customers have an exceptional customer journey.
To maintain an efficient working environment and ensure daily departmental tasks are completed.
To build the bond between the customer and Manchester...
12 Apr, 2021
Full time
The Purpose We are looking for a supervisor to join our established team within the Megastore. The successful candidate will complement the stores team by maintaining high levels of customer service by ensuring optimum coverage of the store and assisting the manager with the day to day running of the department. The Role The key responsibilities of the post are:
To maintain good communication with the management team and work co-operatively with them to deliver the team’s objectives.
To assist the manager with the day to day running of the store.
To effectively communicate with and co-ordinate the team to consistently deliver an excellent department.
Working in store you will be customer facing, ensuring that all our customers have an exceptional customer journey.
To maintain an efficient working environment and ensure daily departmental tasks are completed.
To build the bond between the customer and Manchester...
The Purpose We are looking for a sales assistant to join our established team within the Megastore. The successful candidate will complement the team by maintaining high levels of customer service by ensuring optimum coverage of the store and assisting the supervisor with the day to day running of the department. The Role The key responsibilities of the post are:
Working in store you will be customer facing, ensuring that all our customers have an exceptional customer journey.
To maintain an efficient working environment and ensure daily departmental tasks are completed.
To build the bond between the customer and Manchester United by providing a superior service and promoting high standards amongst the team.
To maintain good communication with your supervisor and to work collaboratively with them to deliver the whole teams’ objectives.
To represent the brand in a professional, proactive manner.
Hours of Work 40 hours per week,...
12 Apr, 2021
Full time
The Purpose We are looking for a sales assistant to join our established team within the Megastore. The successful candidate will complement the team by maintaining high levels of customer service by ensuring optimum coverage of the store and assisting the supervisor with the day to day running of the department. The Role The key responsibilities of the post are:
Working in store you will be customer facing, ensuring that all our customers have an exceptional customer journey.
To maintain an efficient working environment and ensure daily departmental tasks are completed.
To build the bond between the customer and Manchester United by providing a superior service and promoting high standards amongst the team.
To maintain good communication with your supervisor and to work collaboratively with them to deliver the whole teams’ objectives.
To represent the brand in a professional, proactive manner.
Hours of Work 40 hours per week,...
Tottenham Hotspur Football & Athletic Co Ltd
Harlow, UK
Job Summary
Tottenham Hotspur is a world famous football club based in North London. Off the pitch, the Club has a strong and successful business model centered around building a platform for long-term success, which includes the opening of a new world-class stadium which opened in April 2019.
All applicants should have enthusiasm and high customer service aspirations, and an understanding of how Retail can support business and sport. In addition, they should have excellent communication skills and the proven ability to work within a large workforce.
Key Responsibilities
High customer service levels within retail store, ensuring best in class experiences for all visitors
Assist with daily sales budgets to ensure daily targets are achieved in the retail shop.
Maintain agreed floor layouts, trading densities and standards of merchandising to maximize sales and profit
Assist in the implementation of all operational...
12 Apr, 2021
Part time
Job Summary
Tottenham Hotspur is a world famous football club based in North London. Off the pitch, the Club has a strong and successful business model centered around building a platform for long-term success, which includes the opening of a new world-class stadium which opened in April 2019.
All applicants should have enthusiasm and high customer service aspirations, and an understanding of how Retail can support business and sport. In addition, they should have excellent communication skills and the proven ability to work within a large workforce.
Key Responsibilities
High customer service levels within retail store, ensuring best in class experiences for all visitors
Assist with daily sales budgets to ensure daily targets are achieved in the retail shop.
Maintain agreed floor layouts, trading densities and standards of merchandising to maximize sales and profit
Assist in the implementation of all operational...
We are seeking a highly motivated customer service / sales orientated individual to join our friendly and professional Ticket Office. Working as part of our Team you will play a key role in the Ticket Office providing assistance to the Head of Ticketing with all supporter enquiries and duties.
Whilst this role will initially be based working from home, once restrictions ease you will be based at our Craven Cottage Stadium. You will assist in managing all aspects of selling commercial products via telephone, online and from the ticket sales counter. You will support the Club’s objective of making it easy to buy from us and grow the Club’s fan base by maximising sales opportunities through all commercial areas of the business including Ticketing, Hospitality and Retail.
You must have a proven track record of providing service excellence in a customer-based role, including resolving customer queries constructively and professionally. Previous experience within a call...
09 Apr, 2021
Full time
We are seeking a highly motivated customer service / sales orientated individual to join our friendly and professional Ticket Office. Working as part of our Team you will play a key role in the Ticket Office providing assistance to the Head of Ticketing with all supporter enquiries and duties.
Whilst this role will initially be based working from home, once restrictions ease you will be based at our Craven Cottage Stadium. You will assist in managing all aspects of selling commercial products via telephone, online and from the ticket sales counter. You will support the Club’s objective of making it easy to buy from us and grow the Club’s fan base by maximising sales opportunities through all commercial areas of the business including Ticketing, Hospitality and Retail.
You must have a proven track record of providing service excellence in a customer-based role, including resolving customer queries constructively and professionally. Previous experience within a call...
Tottenham Hotspur Football & Athletic Co Ltd
Tottenham Hotspur Stadium, High Road, London, UK
Job Summary
Tottenham Hotspur is a world-famous football club based in North London. Off the pitch, the Club has a strong and successful business model centered around building a platform for long-term success, which includes a new world-class stadium which opened March 2019. In this public facing role we are seeking to appoint retail casual workers to be responsible for assisting all retail operations. All applicants should have enthusiasm and drive, in addition they should have excellent communication skills and the proven ability to work within a large workforce.
Key Responsibilities
High customer service levels within the retail store, ensuring best in class experiences for all visitors
Assist with daily sales budgets to ensure daily targets are achieved in the retail shop.
Maintain agreed floor layouts, trading densities and standards of merchandising to maximize sales and profit
Personal Attributes
...
08 Apr, 2021
Part time
Job Summary
Tottenham Hotspur is a world-famous football club based in North London. Off the pitch, the Club has a strong and successful business model centered around building a platform for long-term success, which includes a new world-class stadium which opened March 2019. In this public facing role we are seeking to appoint retail casual workers to be responsible for assisting all retail operations. All applicants should have enthusiasm and drive, in addition they should have excellent communication skills and the proven ability to work within a large workforce.
Key Responsibilities
High customer service levels within the retail store, ensuring best in class experiences for all visitors
Assist with daily sales budgets to ensure daily targets are achieved in the retail shop.
Maintain agreed floor layouts, trading densities and standards of merchandising to maximize sales and profit
Personal Attributes
...
Vacancy Description
We currently have a part time opportunity within our Belfast Store for a Supervisor (24 hours per week) to join our management team for a period of 9 months. Our Supervisor role will work closely with our Store Manager and Assistant Manager to drive the store team and store performance to ensure we consistently deliver excellent customer service and strong performance against targets and plan. What will you be doing? Within your role your main areas of responsibility will include: Understanding store targets and KPIs to ensure that targets are delivered. Taking responsibility for running departments within the store and running the store and ensuring that all targets are met and high standards are maintained at all times. Managing the shop floor and back office areas, including queues, customer issues, stock availability issues and printing issues, to ensure that high standards are delivered and maintained. Ensuring all deliveries are...
08 Apr, 2021
Part time
Vacancy Description
We currently have a part time opportunity within our Belfast Store for a Supervisor (24 hours per week) to join our management team for a period of 9 months. Our Supervisor role will work closely with our Store Manager and Assistant Manager to drive the store team and store performance to ensure we consistently deliver excellent customer service and strong performance against targets and plan. What will you be doing? Within your role your main areas of responsibility will include: Understanding store targets and KPIs to ensure that targets are delivered. Taking responsibility for running departments within the store and running the store and ensuring that all targets are met and high standards are maintained at all times. Managing the shop floor and back office areas, including queues, customer issues, stock availability issues and printing issues, to ensure that high standards are delivered and maintained. Ensuring all deliveries are...
Ticket Office and Retail Manager
Overview
Hartlepool United Football Club are recruiting for the newly created role of Ticket Office & Retail Manager.
The role will be based at Victoria Park, Hartlepool. The successful candidate will be the first point of contact for all visitors. Offering a warm welcome and a high level of organisation are vital in this role, with the Ticket Office and Club Shop being key to our fan engagement as well as important revenue streams for the club.
The successful candidate will manage the ticketing operation effectively, ensuring the organised, efficient and successful sale and distribution of match tickets including home and away games and season tickets. The successful candidate will also lead the retail operation, delivering a modern and profitable club shop which sells a range of merchandise both online and in store.
Main Purpose of the role
To deliver high-quality customer service to our supporters and visitors and manage...
01 Apr, 2021
Full time
Ticket Office and Retail Manager
Overview
Hartlepool United Football Club are recruiting for the newly created role of Ticket Office & Retail Manager.
The role will be based at Victoria Park, Hartlepool. The successful candidate will be the first point of contact for all visitors. Offering a warm welcome and a high level of organisation are vital in this role, with the Ticket Office and Club Shop being key to our fan engagement as well as important revenue streams for the club.
The successful candidate will manage the ticketing operation effectively, ensuring the organised, efficient and successful sale and distribution of match tickets including home and away games and season tickets. The successful candidate will also lead the retail operation, delivering a modern and profitable club shop which sells a range of merchandise both online and in store.
Main Purpose of the role
To deliver high-quality customer service to our supporters and visitors and manage...
AFC Wimbledon has a vacancy to join our friendly team at an exciting time for the club.
JOB TITLE: Revenue & Operations Manager
REPORTS TO: Chief Executive Officer
AFC WIMBLEDON has recently completed its brand new stadium in Wimbledon, South West London – a state of the art venue, designed to deliver excellent facilities for playing professional football and events. Looking ahead to season 21/22, the club is looking to recruit a Revenue and Operations Manager to help maximise its opportunities. This is an exciting opportunity to be involved with the development, implementation and management of revenue and operational strategies for all elements of stadium commercial, including ticketing, retail, events and catering.
Key Responsibilities:
Manage, lead and inspire a revenue generating team to formulate and develop the sales and marketing strategy and objectives to deliver significant stadium commercial growth.
Develop and lead...
31 Mar, 2021
Full time
AFC Wimbledon has a vacancy to join our friendly team at an exciting time for the club.
JOB TITLE: Revenue & Operations Manager
REPORTS TO: Chief Executive Officer
AFC WIMBLEDON has recently completed its brand new stadium in Wimbledon, South West London – a state of the art venue, designed to deliver excellent facilities for playing professional football and events. Looking ahead to season 21/22, the club is looking to recruit a Revenue and Operations Manager to help maximise its opportunities. This is an exciting opportunity to be involved with the development, implementation and management of revenue and operational strategies for all elements of stadium commercial, including ticketing, retail, events and catering.
Key Responsibilities:
Manage, lead and inspire a revenue generating team to formulate and develop the sales and marketing strategy and objectives to deliver significant stadium commercial growth.
Develop and lead...
We are recruiting for a Senior Merchandiser to join our Retail Team reporting into our Retail & Licensing Director; working closely you will support in developing key partnerships with current and potential new product suppliers, licensing partners, and new distribution partners. Ultimately, the Senior Merchandiser is responsible for ensuring the approval and availability of high quality, exciting, on-brand merchandise that our fans will love.
Responsibilities will include but not be limited to:
Responsibility for executing our online retail store and stadium store product;
Formulating our merchandising strategy;
To assist in the management of Fulham branded and unbranded product sales process with seasonal order placement, across all product categories (including adidas kit order placements);
To analyse all merchandise performance to maximize sales potential;
Manage the product approvals process and licensee / supplier set up via Cuservi;
Manage...
29 Mar, 2021
Full time
We are recruiting for a Senior Merchandiser to join our Retail Team reporting into our Retail & Licensing Director; working closely you will support in developing key partnerships with current and potential new product suppliers, licensing partners, and new distribution partners. Ultimately, the Senior Merchandiser is responsible for ensuring the approval and availability of high quality, exciting, on-brand merchandise that our fans will love.
Responsibilities will include but not be limited to:
Responsibility for executing our online retail store and stadium store product;
Formulating our merchandising strategy;
To assist in the management of Fulham branded and unbranded product sales process with seasonal order placement, across all product categories (including adidas kit order placements);
To analyse all merchandise performance to maximize sales potential;
Manage the product approvals process and licensee / supplier set up via Cuservi;
Manage...
We are seeking an Assistant Retail Manager to join our Retail Team. You will be required to maximise sales and profitability of Fulham Football Club retail outlets, ensuring service excellence standards are consistently delivered to our fans and supporters. You will work closely with the Retail Manager to manage stock movement and control to ensure accuracy and integrity.
Other duties will include but not be limited to:
Maximising sales and profitability of the retail outlets;
Deliver controllable costs within the budget requirements;
Drive & maintain the highest standards of merchandise display and store operations;
Optimise sales opportunities by ensuring all outlets hold correct stock levels;
Support the Retail Manager in the recruitment of exceptional match-day staff;
Work with the team to ensure the customer experience is beyond expectations every time;
Provide management oversight for all store operations including stock, product and...
29 Mar, 2021
Full time
We are seeking an Assistant Retail Manager to join our Retail Team. You will be required to maximise sales and profitability of Fulham Football Club retail outlets, ensuring service excellence standards are consistently delivered to our fans and supporters. You will work closely with the Retail Manager to manage stock movement and control to ensure accuracy and integrity.
Other duties will include but not be limited to:
Maximising sales and profitability of the retail outlets;
Deliver controllable costs within the budget requirements;
Drive & maintain the highest standards of merchandise display and store operations;
Optimise sales opportunities by ensuring all outlets hold correct stock levels;
Support the Retail Manager in the recruitment of exceptional match-day staff;
Work with the team to ensure the customer experience is beyond expectations every time;
Provide management oversight for all store operations including stock, product and...