16 client services manager jobs found

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.     We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.  The Role:   The Hospitality Experience Manager will lead and motivate a team of Account Managers dedicated to delivering exceptional service to seasonal hospitality clients. This role is responsible for strengthening client relationships, driving operational excellence, and enhancing the overall experience through effective reward and benefit...

Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.   Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com .   Job Overview We are seeking an experienced Director – Ticket Management to lead end-to-end ticketing operations and guest management for a major football hospitality programme at the FIFA World Cup 2026. Based in London, with travel to the United States required during the...

Location: London, UK (with travel as required to USA) Contract Type: Fixed-Term Contract (until August 2026) We are looking for an experienced and detail-oriented Guest Communications Manager to join our ticketing and hospitality team on a high-profile FIFA World Cup project. In this role, you’ll manage end-to-end guest communications and oversee the operation of a dedicated Guest Management System (GMS). Working within a fast-paced agency environment, you’ll act as the critical link between internal delivery teams, client stakeholders, and guests – ensuring all communications are clear, accurate, and timely throughout the guest journey.   What You'll Be Doing: Account Management Reporting to the Account Director in the setup and management of effective guest communications and processes appropriate to the client’s needs and requirements. You should have strong interpersonal and project management skills,...

About TOCA Soccer:  At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.     What makes a TOCA Teammate? We value an individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences   Why...

Ashton Gate Stadium is a unique sports and entertainment business, supporting the sustainability of Stephen Lansdown’s group of sporting companies, which includes Bristol Sport, Bristol City, Bristol Bears, Bristol Flyers Basketball, and their respective community charities. As an Events Manager at Ashton Gate Stadium, you will play a vital role in creating exceptional event experiences for our guests. Through outstanding service, attention to detail, and operational excellence, you will ensure that every customer feels special during our non-match day activities. Key Objectives: Event Planning & Coordination: Collaborate with clients and internal teams to plan and execute events at the stadium. Develop comprehensive event timelines, layouts, and staffing plans. Coordinate with vendors, contractors, and suppliers for event setup, AV, security, catering, and logistics. On-Site Event Management: Oversee event setup, execution, and teardown,...

Job Description   The Senior Sales Executive, Hospitality  is responsible for delivering premium hospitality revenue across  both match-by-match experiences and seasonal hospitality memberships, working with some of the Club’s  warmest and most valuable audiences, including inbound enquiries, previous buyers and existing  relationships.  You’ll operate as a trusted, high-performing seller, leading consultative, value-led sales conversations that  convert interest into repeat matchday visits and longer-term seasonal commitments, while supporting the  development of Sales Executives through informal mentoring and best practice.  This is a senior individual contributor role, requiring confidence handling high-value enquiries, guiding  buying decisions across different usage types, and positively influencing team standards and performance.   Job Requirements The  Senior Sales...

Job Description The Sales Operations Manager, Hospitality is responsible for the systems, processes, data governance, and operational readiness that the Club’s end-to-end premium sales, servicing, renewal, and matchday delivery operation rely on.  Your goal is to ensure that every part of the premium customer journey - from first enquiry through to matchday delivery and retention - is supported by disciplined workflows, accurate and trusted data, and clear cross-functional ownership.  This role exists to protect and enable premium revenue by ensuring sales activity is operationally sound, delivery-ready, and consistently executed. Your work directly supports revenue confidence, operational consistency, and industry-leading customer experience across both seasonal and match-by-match hospitality products.  This is a hands-on, cross-functional role that connects commercial performance, operational delivery, and technical systems, with a clear focus on...

Overview Major League Soccer’s partnership with Apple allows fans in over 100 countries to stream every single MLS and Leagues Cup match, select MLS Next Pro and MLS Next games, and a rich library of VOD content with a single MLS Season Pass subscription. The historic broadcast relationship has also provided MLS, Clubs, Players and constituents with unprecedented marketing reach and opportunities through the Apple ecosystem of products and services. We are looking for a Director, Apple Partnership to enhance the potential of the partnership. This person will lead a matrixed team of internal and external constituents to achieve short-term goals, build towards long-term objectives and explore new possibilities. Responsibilities Work alongside MLS marketing leadership to dream, ideate and build integration opportunities within Apple’s ecosystem (Apple apps & services, Apple product, retail and TV+ to drive value back to the League, Clubs and MLS Season...

COMPANY BACKGROUND The Houston Dynamo Football Club (HDFC) is a multi-faceted organization dedicated to inspiring and supporting soccer participation and growth in Houston, TX and beyond. The Club’s brands include men's and women's professional teams - the Houston Dynamo (MLS) and Houston Dash (NWSL), a development academy, Houston Dynamo Dash Charities, as well as Shell Energy Stadium and Houston Sports Park.  The Club has a rich history, including MLS Cup titles (2006, 2007) and in-season tournament championships for both the Dynamo (2018) and Dash (2020) and is focused on building toward the next championships, inspiring and uniting the city of Houston through the sport of soccer and community outreach, and creating the most inclusive sporting experience and diverse fan base in the city and state. PURPOSE OF THE JOB The Director, Guest Services, is responsible for providing best-in-class experience for all fans, guests and visitors attending events...

Who We Are: Minnesota United FC (MNUFC) is a professional soccer club competing in Major League Soccer (MLS), the top tier of soccer in North America. As a club driven by passion and community, we operate under the oversight of the U.S. Soccer Federation, a member of FIFA. Our headquarters are in Golden Valley, MN, with soccer operations based at the MNUFC Training Center in Blaine. On matchdays, we call Allianz Field in St. Paul home—one of the premier soccer-specific stadiums in the country.   Position:  The Manager, Group Sales is part of the Ticket Sales and Service department for Minnesota United FC (MNUFC), a sports business located in the Twins Cities area of Minnesota and a member of Major League Soccer (MLS), the top tier soccer league in North America.   Position Summary: Minnesota United are seeking a highly organized, passionate, hard-working, dedicated leader to maximize revenue through the sale of group tickets....

Location:   Manchester, GB Opening Date:   13 Jan 2026 Full Time / Part Time:   Full Time Contract Type:   Permanent   Our Story     At Manchester City Women, we are proud to be part of City Football Group and one of the leading clubs in women’s football, competing at the highest level in the Women’s Super League, domestic cups, and European competition. Based at the Etihad Campus in Manchester, our team is built on ambition, innovation, and a commitment to excellence both on and off the pitch. We are passionate about developing the women’s game, inspiring the next generation of players and fans, and fostering an inclusive culture where everyone can thrive.   The team plays its home fixtures at Joie Stadium, a 7,000 capacity arena. The stadium sits on the wider Etihad...

Position:                                  Ticket Sales Manager Department:                          Ticket Sales & Services Status:                                      Full-time (Exempt) Reporting Relationship:     Reports to Director of Ticket Sales & Services   About Charlotte FC Charlotte Football Club is the Major League Soccer Club in the Carolinas. The Club’s mission is to be a unifying force that is bigger than one city and encourage a sense of belonging through a progressive, collective, and ambitious approach that guides efforts on and off the pitch. CLTFC is committed to driving growth through the sport and community outreach. Charlotte FC is owned by David Tepper and is a part...

About Nashville SC & Huntsville City FC Nashville Soccer Cub competes in Major League Soccer and calls GEODIS Park home — the largest soccer-specific stadium in the league. Together with our MLS NEXT Pro affiliate, Huntsville City FC, we’re building an organization driven by passion, ambition, and community. We are proud to be 2025 Lamar Hunt U.S. Open Cup Champions and to continue growing a culture that celebrates authenticity, inclusivity, and teamwork — both on and off the field. BACKGROUND: GEODIS Park – home of Nashville SC – is the largest soccer specific stadium in the United States and one of the premier sports and entertainment venues in the country.  Since opening in 2022, GEODIS Park has hosted several concerts, FIFA Club World Cup, U.S. Men’s & Women’s National Teams, Mexico & Korea Men’s National Teams and future LA28 Olympic Soccer Matches.  POSITION OVERVIEW: Nashville Soccer Club...

Fixed Term: Jan 2026 – Dec 2026 London Based   We are seeking an experienced Senior Manager – Partnerships to lead the delivery of a high-profile global brand partnership campaign for the FIFA World Cup 2026. This role is ideal for someone with strong leadership skills, deep expertise in brand partnerships and rights delivery, and experience managing complex, multi-market campaigns in fast-paced environments. Reporting to the Senior Director, you will oversee the global account team, manage client and rights-holder relationships, and drive campaign success while identifying opportunities for exponential growth. A key focus of this role will be approvals management, ensuring the correct use of intellectual property across global and local activations.   WHAT YOU WILL BE DOING: Act as Approvals Lead, analysing global and local campaigns, providing clear feedback, and securing approvals from rights holders for IP use...

Wasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.   Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70+ cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com .   We are seeking seeking an experienced Director – Ticket Management to oversee lead end-to-end ticketing operations and guest management for a major football hospitality programme for the FIFA World Cup 2026 .   Based in London, with travel to the United States...

At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.     What makes a TOCA Teammate? An individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Job Highlights: Reports To: Regional...