6 leadership management jobs found

The Director of Guest Services ensures that every guest at Providence Park feels welcome, safe and has an enjoyable and memorable experience. They lead the strategy, operations, and execution of all fan-facing initiatives for matches, concerts, and major events. This role oversees guest service standards, operational planning, budgeting, and cross-department coordination to ensure a best-in-class fan and guest experience. Leadership & People Development ·         Provide strategic direction for the Fan Experience department. ·         Mentor and develop the Fan Experience Manager and supervisory teams. ·         Lead pre-event briefings and represent the department in company meetings. ·         Oversee part-time staff recognition programs. Operational Excellence ·         Guide...

As a Guest Experience Captain at Audi Field, you are more than an event-day leader – you help shape every guest’s experience. Through leadership, professionalism, and service, you ensure every event is safe, welcoming, and memorable. This position helps oversee assigned areas of the stadium, supports staff deployment, resolves guest and staff concerns, communicates with the Command Center, and ensures every event runs with professionalism, safety, and care. At Audi Field, every event is different. Every crowd is unique. Every shift is an opportunity to go “Beyond the Game” by creating moments that fans, guests, staff, and partners remember long after the event ends.   Our mission is simple and powerful: To deliver a safe, welcoming, and unforgettable guest experience while fostering a positive, respectful, and inclusive work environment. Who We Are The Guest Experience Team serves as the face of Audi Field. Every interaction...

Location:   Manchester, GB Full Time / Part Time:   Full Time Contract Type:   Permanent   Based in Manchester, this full-time permanent role will lead the Academy's player accommodation provision, ensuring a high-quality residential environment that supports player wellbeing, recruitment and retention. Working within a semi-residential model that includes regular evening and overnight duties, you will play a key part in creating a safe, supportive and well-run programme for young players.   Who We Are   Manchester City is a football club rooted in East Manchester, with a story that began in 1880 and continues to grow today. Built on resilience, belief and togetherness, success on the pitch is driven by the moments and memories shared with millions of Fans around the world. City is known for its bravery, its determination to the very end...

Chelsea FC are currently looking for a Hotel & Chelsea Residents Property Manager.

There has never been a more exciting time to join Chicago Fire FC. As one of Major League Soccer's original clubs, Chicago Fire FC is in the midst of an exciting era fueled by tremendous investment, ambition, and growth. With a new $100M state-of-the-art Endeavor Health Performance Center now open, new offices in Chicago's iconic Wrigley Building, and plans underway for a privately-funded $750M+ soccer-specific stadium set to open in 2028 in the heart of Chicago, the Club is building the future of soccer in one of the world's great sports cities. Chicago Fire FC is becoming a cultural force in Chicago by connecting communities, shaping experiences, and creating new ways for fans to engage with the game and the city. The Club's future home, McDonald’s Park, will anchor Chicago's newest neighborhood and serve as a catalyst of growth for the next chapter of professional sports and entertainment in the city. Joining Chicago Fire FC today means joining an...

About the role What will you be doing? Welcome guests and deliver a high standard of customer service. Carry out ticket checks, bag searches, and security wanding. Escort guests to boxes, suites, and tables with professionalism. Manage access points (doors, escalators, lifts) to ensure smooth guest flow. Work closely with management, stewards, and safety teams. Help create a safe, organised, and enjoyable environment for all guests.   Who are we looking for? We’re looking for people who are: Experienced in front-of-house or customer-facing roles. Confident communicators with a calm and professional approach. Passionate about delivering excellent customer service. Experienced in front-of-house or customer-facing roles. Friendly, approachable, and take pride in creating a welcoming atmosphere. Able to remain calm and professional in busy environments. Comfortable standing in one position for extended periods....