Kilmarnock FC
Kilmarnock, UK
Key Responsibilities • Plan, coordinate, and deliver all matchday hospitality experiences to a high standard. • Manage the end-to-end process for events including weddings, conferences, banquets, and private functions. • Lead and motivate hospitality and events staff, ensuring consistent quality and professionalism. • Work closely with the Commercial Manager to identify and develop new revenue opportunities. • Liaise with catering partners, suppliers, and sponsors to ensure seamless delivery of services. • Maintain accurate budgets, forecasts, and performance reports. • Ensure compliance with health and safety, licensing, and food hygiene standards. • Build strong relationships with clients and local businesses to encourage repeat and referral business. • Oversee hospitality bookings, ticketing coordination, and customer communications. • Support club-wide initiatives and contribute to enhancing fan and guest experience at all...