9 customer service jobs found

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills Framework ACCOUNTABILITY:  Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING:  Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore...

Overview MLS Media Operations is looking for an experienced Senior Manager, Media Assets & Platforms to join the team. The Media Operations department oversees the media assets, platforms, workflows, and the application of technology across our department initiatives with the persistent goal of improving the quality, efficiency, and efficacy of our processes. The Senior Manager, Media Assets & Platforms will focus on two key areas – the operation of our media platforms as well as ensuring the health of the media assets that are contained therein.     This person will ensure that users of the various platforms have a positive, effective experience. They will also address any issues that may arise, acting as the lead customer service representative. Additionally, they will manage processes around the inflow and outflow of all digital media assets. The result will be a well-functioning, reliable, and professionally curated platform experience...

United Soccer League Job Title:   Club Digital Marketing Strategist – Club Performance Group  Position Type:  Full Time  Location:  Tampa, FL (USL Headquarters) Overview of the United Soccer League (USL) The United Soccer League (USL) is shaping the future of American soccer through the largest connected soccer ecosystem in the United States. With a presence in more than 200 communities nationwide, the USL unites every level of the game -- from youth development to Division One professional competition — across both men’s and women’s pathways. Rooted in community and driven by a bold vision, the USL is turning local passion into nationwide momentum by giving every fan a home, every player a pathway, and every community a place in American soccer’s exciting next chapter. United for Soccer. Position Purpose The Club Digital Marketing Strategist serves as a strategic advisor within the Club Performance...

The Vancouver Whitecaps Football Club is seeking a strategic and operational leader to serve as Director, Information Technology. The successful candidate will be responsible for overall leadership and administration of all aspects of the Club’s IT infrastructure, equipment, support services, network/systems administration and cybersecurity across the Club’s offices and training facility. This role will work closely with the Coordinator, IT and act as key liaison with the Major League Soccer (MLS) technology team to ensure a secure, scalable, and high-performing technology environment that aligns with the Club’s strategic goals and the unique demands of a professional sports organization.   Key Responsibilities Lead the delivery and operation of core IT services, including compute, storage, virtualization (VMware), cloud infrastructure, SaaS platforms, telecommunications systems, and application management. Oversee the IT Service Desk and...

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience. Please submit your CV in English, as it will be reviewed by an international team. THE POSITION Reporting to the Head of Broadcast FIFA27 and Senior Partnerships Services Manager in Zurich HQ, the Senior Media Partnerships Services Manager FIFA27 will assume crucial responsibility in overseeing and facilitating the provision of services to FIFA’s Media Partners.   KEY RESPONSIBILITIES Oversee and coordinate the preparation of all aspects of services provided to FIFA’s Media Partners in the Host Country, excluding host broadcast...

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience. Please submit your CV in English, as it will be reviewed by an international team. THE POSITION Responsible for the successful implementation of the Media Services at the FIFA Women’s World Cup 2027.    Media Operations & Services is a very important function in the organisation, as this area is providing the services and conditions for all media to report about the competition to millions of viewers, listeners and readers around the world.  Reporting organisationally to the Head of Media Operations & Services, the...

As the organiser of some of the biggest and most iconic sport events in the world, we lead the way in the sport and event industry. Join the team and support us on our mission. THE POSITION These are your key tasks: Lead the development and execution of FIFA´s Data Protection & Cybersecurity Risk strategy in alignment with business objectives. Responsible for ensuring global compliance with data protection laws and regulations.  Develop and implement data protection policies, procedures, and guidelines to safeguard sensitive information. Conduct regular risk assessments and audits to identify potential vulnerabilities and areas of non-compliance.  Legal counselling to internal stakeholders on new projects, systems, or processes to assess and mitigate privacy risks, overseeing the completion of Data Protection Impact Assessments. Serve as the primary point of contact for data protection authorities,...

Job Overview: Are you ready to be at the heart of live sports action, delivering cutting-edge technology services at Big Ten schools? As a College Sports Systems Technician with Hawk-Eye, you'll be instrumental in ensuring seamless technology operations during live games across various sports. Dive into a dynamic role where your skills and passion for technology meet the excitement of live sports events.   Employment Type : Part Time Salary:  starting at $30 per hour Start Date:  training from ASAP, with the season starting in August Working Hours:  Game Day - Hours vary depending on sport delivery   What the Job is All About: As part of the Hawk-Eye team, you will be working on-site at Big Ten Conference Football stadiums, helping to deliver cutting-edge technology services at live games. We would like you to be able to commit to all of the home games for the season. You will need to be...

Location : Tripoli, Greece Contract : Consultant (Freelance) Daily Rate : €120.00 Expected Start Date : Mid-August     What The Role Is All About: We are recruiting to fill Match Day Technician roles within our operations in Greek Football. This is an exciting opportunity to work at the forefront of sports technology as part of a dedicated and dynamic team.    The role involves the setup and operation of our systems on-site at football stadiums throughout Greece for the Greek Super League. Working day expectations: Arrival up to 4 hours pre-Kick Off End of day, up to 1 hour post-game completion There are also varied needs during the setup day/s, which may require the consultants to be present on the day/s before match day. The role requires the consultant to be flexible with work hours, depending on the needs of the onsite team    We are looking for committed and...