JOB TITLE: People Advisor (Business Operations)
DEPARTMENT: People Team

LOCATION: Stamford Bridge with occasional travel to Cobham
CONTRACT: Permanent, 35 hours a week, any 5 in 7

JOB FUNCTION:
This is a fantastic opportunity to join a high-performing, fast-paced People Team to provide comprehensive people support across the Club. This role will contribute to Chelsea’s strategic and operational people objectives and provide a full range of People generalist advice and guidance to managers and employees.

Closing date: 24th November
We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.

MAIN RESPONSIBILITIES:

Employee Relations

•      Advise, guide and support managers on all matters relating to employee relations.
•       Provide effective case management of people-related issues such as disciplinaries, grievances, absence management and performance management.
•      Monitor trends in employment practices and advise on appropriate proactive action.
•      Champion equity, diversity and inclusion by embedding inclusive behaviours and decision-making across teams.

Providing sound People advice and guidance

•       Support the People Operations team by acting as a point of contact for all People queries through the People inbox, ensuring a timely and responsive service is delivered to a high standard.
•       Contribute to the development of People policies and procedures that meet legal requirements and best practice.
•       Work alongside People Business Partners and the Learning and Development team to design and deliver relevant training to managers and employees, addressing any identified capability gaps.
•        Manage the offboarding process, including arranging and conducting exit interviews.
•      Support People Business Partners in overseeing the resourcing process, ensuring that any new or replacement roles are appropriately benchmarked and authorised.
•       Assist in the interpretation and monitoring of a range of people metrics.
•      Contribute to the development and delivery of People initiatives and projects that underpin Chelsea’s business priorities, values and culture.
•      Represent the People Team across departmental working groups, ensuring people considerations are fully integrated.
•      Actively build knowledge of organisational, sector and People industry developments, keeping up to date with best practice.

MEASURES OF PERFORMANCE:

•       Positive, collaborative working relationships are developed and maintained across the Club.
•       Employee relations matters are managed effectively with minimal risk to the business.
•       Projects are delivered to a high standard and in a timely manner, sustaining the reputation of the People Team as a professional support function.
•       Feedback from exit interviews is shared with relevant People Business Partners and Heads of Department, with recommendations on how to build on success and address identified concerns.

PERSON SPECIFICATION:

Qualifications:
Essential

•       CIPD qualified or working towards a CIPD qualification

Knowledge, skills and experience:

Essential

•      Sound knowledge of People policies, procedures and best practice
•      Good understanding of employment law, with the ability to apply legal advice in practice
•      Proven experience managing a range of employee relations cases
•      A strong commitment to diversity, inclusion and equality of opportunity
•      Strong communication and interpersonal skills, with the ability to confidently and objectively support and influence stakeholders at all levels
•      Ability to plan, prioritise and use initiative to meet multiple deadlines
•      Ability to quickly and accurately interpret complex information and data
•      Experience of handling highly sensitive information with discretion

Desirable

•      Understanding of safeguarding and experience with DBS checks

Our Expectations:

• To embody the club’s BLUE behaviours (Brave, Lead, Unity, Edge) in the approach to work and interaction with others
• To adhere to the club’s policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.
• To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels
• To create a safe environment and act to protect all young people and vulnerable adults that are either in your care or attending club premises, and report any concerns to the Safeguarding Lead
• To report any misconduct or suspected misconduct to the HR Department

Our commitment to Equality, Diversity and Inclusion: 

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.   

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.

Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate. 

This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.