PA to Senior Management Team & Office Manager - Casual

At Manchester United, our focus is to create a high-performance environment where everyone can be their best, working together towards our common goal of football success. We believe the key to achieving this goal is connection and collaboration. Everyone coming together, working from one of our Manchester United office locations every working day to share skills, knowledge and ideas, building on the best of what we already do and looking at where we need to change and innovate.   
 
The Purpose:   
 
The role of this Personal Assistant is to provide high level support to the Senior Management Team ensuring first-class administrative standards, effective time management and a very high level of confidentiality. The individual will provide a confidential, dedicated, professional & diligent service. They will also support the Executive Assistant Team during busy periods. 
 
The Role: 

• Providing high level support to the Senior Management Team 
• Managing scheduling and meeting prioritisation for the Senior Management Team 
• Working closely with the EA Team to drive efficiencies and support process improvement 
• Co-ordinating travel for including booking; flights/cars/hotels/restaurants and handling visa applications 
• Office management duties including facilities, supplier liaison, health & safety oversight and co-ordinating arrangements for internal & external meetings (rooms, itineraries, catering, meet & greet) 
• General administration to include, expenses, raising purchase orders and management of invoices 
• Assisting with the production of documents & presentations, when required e.g. match day itineraries 
• Communicating professionally and confidentially, both internally & externally 
• Building strong relationships and a network of contacts at all levels across the club 
• Working cross-functionally with the other PA’s and EA’s to deliver aligned standards 
• Understanding club and office protocols and delivering requirements to a high standard 
• Adding value to the team supported, using transferable skills and capabilities 
• Using technology to work dynamically and elevate the support provided 
• Operating in a trustworthy and confidential manner 

 
The Person: 
 
This role requires an individual who is confident in their own abilities, yet keen to learn from others as part of a team that continually grows and develops. The ideal candidate will be highly professional, diligent, and demonstrate excellent personal and professional conduct, with exceptional communication skills and the ability to represent the organisation with confidence and discretion. 
 
Experience:

• Experience working in a Personal Assistant, Executive Assistant, Office Manager or similar role, providing high-quality support to senior leaders and/or overseeing office operations 
• Experience supporting directors or senior stakeholders within a professional environment 
• Experience coordinating office systems, facilities, suppliers or day-to-day office operations 
• Experience using Microsoft Office applications, particularly Outlook, Teams, Word, PowerPoint and Excel 
• Experience gained in any sector is welcomed; experience within football, sport, media, business or similarly fast-paced environments is beneficial but not essential 

Knowledge:

• An understanding of organisational operations, governance and business or commercial objectives, or a willingness to develop this knowledge 
• Awareness of office management practices, including health & safety, facilities coordination, and administrative processes 
• Knowledge of the football industry or commercial business environments is advantageous but not a requirement 

Skills and Attributes:

• Strong organisational, time-management and prioritisation skills, with the ability to manage both executive support and office-wide responsibilities 
• Ability to manage office processes, systems and resources efficiently, ensuring a well-organised, safe and inclusive working environment 
• Confident working independently with autonomy, while collaborating effectively with a wide range of teams and stakeholders 
• Excellent written and verbal communication skills, with the ability to interact professionally and inclusively with colleagues, visitors and external partners 
• High level of attention to detail and accuracy 
• Proactive, solutions-focused approach, with the ability to anticipate executive and operational needs and plan accordingly 
• Able to adapt communication and working styles to suit different leadership approaches and individual needs 
• Trustworthy and discreet, capable of handling highly confidential and sensitive information with integrity 
• Self-motivated, enthusiastic and committed to continuous learning and professional development 
• Flexible and adaptable approach to working, recognising that priorities may change; reasonable adjustments will be considered 
• Demonstrates respect for diversity and difference, contributing positively to an inclusive, supportive and collaborative workplace culture 

  
Our Commitment to You:  
   
At Manchester United, we believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.