Job Description
Full job description
Receptionist - Watford | Titans Football Academy
The Titans FA is a World Class Football Academy providing professional football coaching to children of all levels. We currently have more than 2000 students aged 4 – 16 years attending coaching sessions each week in our 24 development centres.
As a business we have devised an effective approach to our Football coaching that’s positive, personal, professional and inclusive and we deliver outstanding, innovative and impactful coaching and mindset courses that add value.
We are constantly striving to encourage our employees in their daily work as well as offering flexible solutions to encourage a healthy work life balance that creates an empowering workplace for everyone who works in our great team.
In the last two years alone, we have tripled the size of our academy’s in the UK and have big plans to continue our growth and success. As a result of this we are looking for a proactive part time Receptionist employee to join us.
Job Description
We are looking for a part time Receptionist / Front of Desk employee to join our amazing, energetic team.
The candidate ideally should be able to work all of the following days:
Monday evenings in Northwood and Thursday evenings in Harrow. The hours are from 5pm - 8pm
The role is a self employed role.
The successful candidate will be responsible for being the first point of contact for the relevant centres: welcoming all guests in a friendly manor and registering all guests as they come in to the centre for the training sessions.
The ideal candidate should ideally have some experience working on a reception desk but this is not essential. The candidate must be polite, self sufficient, welcoming and be able to take initiative. You will be an integral part of the team, being the face of Titans for many parents and kids.
As the Receptionist, you will have a number of key responsibilities as seen below.
Key Responsibilities
- Registering guests on the way in and out - saying Hello and Goodbye
- Signing up new customers and managing the admin around this
- Providing and assisting with sample kits for kids to try on
- Keeping record of players on the day and passing this along to the relevant teams
- Liaising with coaches after the sessions
- Signing in those coming for trials
- Taking initiative in any situation
- Providing weekly figures in a document
- Providing first aid
- Removing distressed children from the sessions and helping to calm them down on the sidelines
- Making notes throughout the sessions
- Dealing with any parent questions or enquiries
- Making note of trialists not on the sheet or children not on the register or registered to the wrong session
- Acting in a professional and friendly way at all the time
Essential Experience, Skills and Competencies
- Excellent customer service
- Excellent verbal and written communication skills
- Proactive, approachable, friendly and energetic
- Ability to balance demands and priorities
- Ability to complete tasks requiring a high degree of attention to detail
- Preferably likes and has an interest in sports
Days, Times, Salary
Part time, self employed contract
Start date ASAP
Benefits
- Company events
- Free parking
- Bonus scheme
Job Types: Part-time, Permanent
Pay: £13.50 per hour
Benefits:
- Free parking
- On-site parking
Work Location: In person
