Transport Coordinator – Team Hotels, FIFA World Cup 26™ | All Host Cities

• Maintain daily communication with Fleet, Bus, A&D, Venue Transport, Security, Logistics, and Client Services functions. 
• Hold daily face-to-face meetings with TLO/TSLO to align on schedules, procedures, and driver management. 
• Receive and inspect all vehicles before each shift, conducting driver briefings on daily activities and changes. 
• Escalate issues immediately to ensure continuity of operations. 

• Act as the primary point of contact for TLO/TSLO at the TBC or Venue Specific Team Hotel. 
• Ensure compliance with Service Level Agreements (SLAs) and all FIFA transport policies. 
• Coordinate with TLO/TSLO to maintain strict bubble-to-bubble operations. 
• Ensure load zones are available and maintained for all team activities. 
• Support drivers in resolving operational issues, escalating when required to depot or FIFA transport. 
• Liaise with training site and hotel staff, ensuring readiness of signage, cones, and transport infrastructure. 
• Submit daily reports on concerns, incidents, and operational performance to the Client Services Cluster Supervisor. 

• Manage daily driver check-in/out and shift scheduling at the TBCH or VSTH. 
• Ensure Standard Operating Procedures (SOPs) are correctly reflected in TMM and followed by staff. 
• Secure and manage staging areas, load zones, and parking at the TBC and training site or VSTH. 
• Oversee all aspects of TMM system management, including last-minute schedule or vehicle changes. 
• Validate/facilitate driver training, conduct test runs, and ensure familiarity with routes. 
• Supervise drivers during shifts, ensuring compliance with procedures, grooming standards, and readiness. 
• Ensure all vehicles are properly maintained, fueled, branded, equipped with VAAPs, and operationally ready. 
• Provide accurate driver and vehicle information as required. 
• Manage rate card requests in collaboration with TLO/TSLO. 
• Coordinate with the depot team for vehicle/driver issues, including intercity and convoy movements. 
• Liaise with Bus/Fleet and TSLO for convoy planning on all movements. 

• Act as the on-site coordinator for all team arrivals and departures via airports and FBOs. 
• Communicate with FBO teams, ACS, and airport authorities for vehicle staging and tarmac access. 
• Ensure drivers know approved routes, timings, and positioning for FBO operations. 
• Guarantee all vehicles are in position at least 60 minutes prior to ETA and properly briefed. 
• Coordinate security convoys, logistic trucks, and family/friends rate card vehicles when applicable. 
• Liaise with ACS for live convoy tracking and resolve any discrepancies on site. 
• Inspect and establish SOPs for first international arrivals and last international departures, training colleagues in all procedures. 
• Coordinate media access and badging for first arrivals, ensuring compliance with FBO/media protocols. 
• Stay onsite until after ETD to confirm successful departures or resolve contingencies. 
• Any other duties that may be required.  

United States

Mexico

Canada

• Bachelor’s degree in Event Management, Sports Management, Hotel Management, Project Management, Transport Operations, Logistics, or Hospitality, or equivalent experience.
• Knowledge of transport operations, guest services, or event logistics is an asset.   

• Proven experience in Event transport, logistics, or operations, preferably at large-scale international events. 
• Strong organizational skills with the ability to manage multiple stakeholders and staff under pressure. 
• Experience supervising drivers, staff, or suppliers in a dynamic operational environment. 
• Familiarity with transport systems (e.g., TMM) and airport/FBO procedures is a strong advantage. 
• Experience working in a client-facing supervisory role within large-scale or high-profile events preferred. 
• Strong interpersonal skills, proactive communication, and confidence in decision-making. 
• Demonstrates the highest levels of integrity, professionalism, and commitment.  
• Positive attitude, patience, and persistence in problem-solving.  
• Strong cultural awareness and the ability to work in an international environment. 

• Fluent in English. Spanish and/or French proficiency is a plus
• Spanish and/or French proficiency is a strong advantage given the tri-host nature of the tournament (USA–Canada–Mexico).
• Additional languages spoken by global client groups are a plus.

• Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools