Membership Event Coordinator – Experiences by Wembley Stadium (9‑Month FTC)

Wembley Stadium | The FA

Ready to kick‑start your career in events at one of the world's most iconic stadiums?

We're seeking a motivated and detail‑driven Membership Event Coordinator to join the Wembley Stadium team at The FA. In this entry‑level role, you will support the delivery of high‑quality Member Events as part of the Experiences by Wembley Stadium programme. Working behind the scenes at one of the world's most iconic venues, you'll play a key role in ensuring events run seamlessly, communications are clear and engaging, and members consistently enjoy a premium experience.

This is a 9‑month fixed‑term contract based at Wembley Stadium, with some evening and weekend work required in line with our event schedule.

What will you be doing?

• Support the end‑to‑end planning and delivery of Member Events hosted at Wembley Stadium and external venues, ensuring each event meets Experience by Wembley Stadium standards.
• Maintain accurate and comprehensive event documentation, including planning materials, operational checklists, timelines, and run sheets.
• Collect, organise, and report timely post‑event feedback, helping to evaluate event success and identify opportunities for improvement.
• Liaise and collaborate with a range of internal and external stakeholders, ensuring smooth coordination and clear communication throughout the event lifecycle.
• Provide support to the Hospitality Operations Team during core and optional events at Wembley Stadium, contributing to the wider operational success of matchdays and premium experiences.
• Coordinate event logistics, including equipment, staffing, catering, suppliers, and venue arrangements, ensuring all operational components are in place.
• Support on‑the‑day event delivery, acting as a key operational point of contact for members, suppliers, and internal teams.
• Help deliver a premium, seamless member experience, ensuring every interaction reflects quality, care, and professionalism.
• Provide flexible operational support during peak delivery periods, adapting quickly to evolving demands.
• Undertake additional tasks as required to support The FA's changing priorities.
• Comply with all company policies and procedures, maintaining the highest standards of health, safety, compliance, and well‑being.

What are we looking for?

Essential for the role:

• Understanding of event coordination and live event delivery.
• Knowledge of customer experience principles, especially within premium or hospitality‑led environments.
• Experience in an events or hospitality coordination role.
• Demonstrated ability to support the planning and execution of live events.
• Experience working in a fast‑paced, customer‑facing environment.
• Confident use of Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Excellent organisational and administrative skills, with strong attention to detail.

Beneficial to have:

• Experience using Proactis or similar procurement/financial systems.
• Stadium Experience.

What's in it for you?

We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

• Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
• Free, nutritious lunches at Wembley Stadium and St. George's Park.
• Free private medical cover.
• A contributory pension scheme.
• An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract.)
• A hybrid working model which offers greater flexibility.

For more information on what it is like to work at The FA, please visit our FA Careers page, https://www.thefa.com/about-football-association/careers

Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page.

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work. 

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.