Store Manager-Livingston Store (Full-Time)

Reporting to the Area Manager, with overall responsibility for the management and control of staff, stock, security, administration and customer services within the Livingston Retail Store. 

Key accountabilities will include:

• Contributes to the profitable operation of the Store
• Ensures that high housekeeping standards are instituted and maintained
• Ensures that sales are maximised through good customer services
• Ensures the planning and management of the Store wage budget
• Ensures strict control of all company monies and stock and relevant documentation
• Ensures all displays are merchandised to a high standard and rotated in line with current sales stock
• Ensures merchandise is available in all sizes
• Ensures the control of all variable costs
• Ensures accurate control of all incoming and outgoing goods
• Ensures the security of all merchandise and that any shrinkage is kept to a minimum
• Assists with the on-going training, development and motivation of staff
• Liaises with the Merchandising Manager as required
• Ensures awareness and implementation of Health and Safety requirements and that staff are provided with the necessary instruction/training requirements
• Ensures that all notices regarding Health and Safety, Fire Regulation, Insurance, Shop Hours, etc, are suitably posted and comply with current relevant legislation
• Ensures that staff are trained in Fire Drill and evacuation procedures and that these are conducted on a regular basis as agreed with the Merchandise Manager
• Undertakes other responsibilities that evolve with development, knowledge and familiarity of the post

Leadership& People

• Provide effective leadership to all direct reports, enabling the continuous development and improvement of team members
• Ensure sufficient succession planning is in place within the Retail team, with development plans identified and implemented
• Manage both individual and team performance appropriately, ensuring performance gaps are identified and addressed constructively
• Ensure team members feel valued and recognised by acknowledging and celebrating team and individual successes
• Alongside HR, provide relevant wellbeing support to colleagues and maintain open channels of communication ensuring sufficient opportunity is available for team members to ask for support
• Ensure roles within the security & safety team are designed fairly and that work is allocated appropriately between colleagues
• Ensure the health and wellbeing of colleagues is considered in all team tasks, processes and communications
• Actively build and maintain positive working relationships with Colleagues across the Club, ensuring a collaborative approach is adopted at all times

Skills and Experience required:

• Experience working in a Retail environment within a management role 

Additional Requirements

• Ability to work flexible hours, including weekends, evenings and match days