Security Manager

Founded in 1992, CF Montréal is a Canadian soccer team. Evolving over the years, the club has been a Major League Soccer (MLS) franchise since 2012, a professional league comprising the elite of Canada and the United States. With over 130 permanent employees and more than 300 during the match season, CF Montréal is a pioneer in the Canadian soccer scene. CF Montréal boasts a dynamic and passionate team working in a stimulating and ever-evolving environment! Are you an ambitious individual looking to help build the new face of professional soccer in Montreal, Quebec? Join our team today!

Through the Montreal Impact Foundation, which celebrated its 10th anniversary in 2023, CF Montréal is deeply involved in the community. Its mission is to organize and support activities aimed at improving the quality of life for children and families from vulnerable backgrounds. In particular, it provides sports facilities to promote physical activity and social inclusion.

A PROFESSIONAL SPORTS CLUB, BUT MUCH MORE!

Founded in 1992, CF Montréal is a Canadian soccer team. Evolving through the years, the club is to this day a franchise of the Major League Soccer (MLS), the elite championship of Canada and the United States. With more than 130 permanent employees and more than 300 during the season, CF Montreal is a pioneer in the Canadian soccer community. CF Montréal represents a dynamic and passionate team evolving in a stimulating and always evolving work environment! Are you an ambitious person, wanting to help build the new face of professional soccer in Montreal and Quebec? Join our team now!

Through the Montreal Impact Foundation, which celebrated its 10th anniversary in 2023, CF Montréal is deeply involved in the community. Its mission is to organize and support activities to improve the quality of life of children and families from underserved communities. In particular, it provides sports facilities to promote physical activity and social integration.

A PROFESSIONAL SPORTS CLUB, AND MUCH MORE!

The person in this position will be responsible for managing daily security operations, including leading and overseeing security measures for events and facilities, and managing associated technological strategies. They will play a key role in protecting infrastructure and stakeholders, thereby contributing to maintaining a safe environment for everyone. They will also act as a resource person, collaborating closely with various internal departments as well as authorities, agencies, and external partners to ensure optimal planning of security needs. This position requires a high degree of flexibility, particularly due to a variable schedule depending on matches and events. The incumbent may also be required to work at the Club's various operational sites.

Main responsibilities

• Manage all services related to the security of facilities, events, access and emergency situations, and liaise with official bodies.
• Plan, develop and implement emergency procedures with the authorities and Major League Soccer.
• Review safety and security plans annually, and recommend improvements based on best practices.
• Design, implement and supervise an integrated security system (electronic surveillance, access control, fire prevention).
• Proactively monitor security equipment and coordinate its maintenance.
• Adapt security measures to current standards and codes, particularly for fire safety.
• Define and update evacuation and emergency protocols.
• Give clear instructions to teams during emergency interventions.
• Organize safety training sessions to raise employee awareness of procedures.
• Coordinate with medical services to ensure a rapid response to emergencies.
• Conduct risk assessments and propose corrective measures.
• Conduct investigations into incidents and document the actions taken.
• Keep all necessary security-related files and records up to date.
• Maintaining strong relationships with law enforcement to facilitate collaboration.
• Keep informed of safety laws and ensure that facilities comply with regulations.
• Collaborating with the operations and customer service team to improve safety and the spectator experience.
• Recruit, train and supervise security personnel, and plan schedules to ensure optimal coverage.
• Participate in the development and management of the department's budget, identify potential savings.
• Perform all other related tasks.

Job description

The person in this role will be responsible for managing daily security operations, notably by leading and overseeing security measures for events and facilities, as well as driving associated technological strategies. They will play a key role in protecting infrastructure and stakeholders, thereby helping to maintain a safe environment for everyone. They will also act as a resource person, working closely with various internal departments as well as with authorities, agencies, and external partners to ensure optimal planning of security needs. This position requires a high degree of flexibility, particularly due to a variable schedule based on matches and events. The incumbent may also be called upon to intervene at the Club’s various operational sites.

Main responsabilities

• Manage all services related to the security of facilities, events, access control, and emergency situations, and act as the liaison with official organizations.
• Plan, develop, and implement emergency procedures in collaboration with authorities and Major League Soccer.
• Conduct annual reviews of safety and security plans, recommending improvements based on best practices.
• Design, implement, and supervise an integrated security system (electronic surveillance, access control, fire prevention).
• Proactively monitor security equipment and coordinate its maintenance.
• Adapt security measures to current standards and codes, particularly for fire safety.
• Define and update evacuation and emergency protocols.
• Provide clear instructions to teams during emergency interventions.
• Organize security training sessions to raise employee awareness of procedures.
• Coordinate with medical services to ensure rapid emergency response.
• Perform risk assessments and propose corrective measures.
• Conduct investigations into incidents and document actions taken.
• Maintain all necessary records and registers related to security.
• Build strong relationships with law enforcement to facilitate collaboration.
• Stay informed about security laws and ensure facility compliance.
• Collaborate with the operations and customer service teams to improve safety and spectator experience.
• Recruit, train, and supervise security staff, and schedule shifts to ensure optimal coverage.
• Participate in developing and managing the department budget, identifying possible savings.
• Perform any other related duties as required.

• The personality! Proactive, resourceful, rigorous, solution-oriented, with a great sense of teamwork.
• Hold a degree in security and police studies, public safety, criminology or a related field.
• Possess significant experience in the field of security, ideally in environments such as sports complexes, public facilities or high-traffic infrastructure.
• Excellent knowledge of security, surveillance and access control systems.
• Good understanding of the laws and regulations relating to safety in Quebec.
• Hold or be eligible to obtain DEA, first aid, CPR and other relevant certifications.
• Ability to remain calm and react effectively in emergency situations.
• Demonstrated skills in team management and ability to lead effectively.
• Excellent communication, customer service and problem-solving skills.
• Ability to manage multiple projects simultaneously, independently, and to work under pressure within tight deadlines.
• Flexibility to work a non-traditional schedule, including evenings, weekends and holidays, as needed.
• Fluency in French and English, both spoken and written; the individual will be required to establish business relationships within and outside Quebec and deal regularly with Major League Soccer based in the United States.
• Good knowledge of the Microsoft 365 suite.

Required qualifications

• Personality ! : Proactive, resourceful, meticulous, solution-oriented, and a strong team player.
• Hold a diploma in security and police studies, public safety, criminology, or a related field.
• Possess significant experience in the security field, ideally in environments such as sports complexes, public facilities, or high-traffic infrastructures.
• Excellent knowledge of security, surveillance, and access control systems.
• Strong understanding of safety laws and regulations in Québec.
• Hold or be eligible to obtain certifications such as DEA, First Aid, CPR, and other relevant credentials.
• Ability to remain calm and respond effectively in emergency situations.
• Demonstrated team management skills and the ability to lead efficiently.
• Excellent communication, customer service, and problem-solving skills.
• Ability to manage multiple projects simultaneously, work independently, and perform under pressure within tight deadlines.
• Flexibility to work non-traditional hours, including evenings, weekends, and holidays, as required.
• Fluency in French and English, both spoken and written; the individual must be able to build business relationships within and outside Québec and regularly interact with Major League Soccer based in the United States.
• Good knowledge of the Microsoft 365 suite.

Additional information

CF Montréal thanks all those who have expressed interest by submitting their applications. However, only those whose applications are selected will be contacted. CF Montréal's values ​​and mission are based on the principles of equity, diversity, and inclusion. Interculturalism defines not only our sport, but also our Club. We are therefore committed to applying these principles in our recruitment processes and in our work environment. For any further questions regarding CF Montréal's initiatives, please do not hesitate to contact us.

CF Montréal thanks those who express an interest by submitting their application. However, only successful candidates will be contacted. CF Montréal's values and mission are the principles of equity, diversity and inclusion. Interculturalism defines not only our sport, but our Club. We are therefore committed to applying these principles in our recruitment processes as well as in our work environment. For more questions about the actions taken by CF Montreal, do not hesitate to contact us.