Job Description
Become a Soccer Supporter
What's your new role about?
We are looking for a freelancer to provide services as a Soccer Supporter, assisting Scouts while collecting real-time data live from the venue. This is an exciting role and is great for someone with a good eye for detail, reliable and with integrity to ensure the data is accurately collected. This is an essential position and requires someone with great communication skills, is familiar with technology and has a solid understanding of Soccer.
Key responsibilities:
- Efficiently resolve tickets and document issues to maintain smooth support operations
- Analyzing real-time sports information, guaranteeing the quality of the product for our clients
- Provide first line of support to Scouts in the field by communicating efficiently and in accordance with our internal guidelines
- Documenting incidents and relevant occurrences for further analysis
- Work closely with other teams to assure customer needs are met
Essential requirements:
- Excellent communication skills with fluency in English; reading, writing, speaking & listening
- Availability to work weekends including nights and bank holidays
- Ability to use Webex, Teams, and similar tools
- Capability of resolving both, Scout and customer issues promptly in a fast-paced environment
- Solution-oriented mindset with analytical skills
- Team-player who can also work independently and has an eye for detail
- Passion for sports
We offer:
- The perfect freelance opportunity with an hourly service rate
- Thorough training on our Stats Perform Academy. We value your time, the training will be compensated upon certification
- Flexible working hours
- The chance to expand your career in the sport industry
ABOUT US:
Stats Perform’s extensive list of customers includes four of the top-five most popular global sports broadcast companies, seven of the top-10 global tech companies, all of the top-10 sportsbooks and seven of the top-10 football (soccer) franchises. We collect more than 30 million unique data points and distributes them to more than 1,800 customers, reaching over three billion fans a year.
Stats Perform collects the richest sports data in the world and transforms it through revolutionary artificial intelligence (AI) to unlock the most in-depth insights for media and technology, betting and team performance. With company roots dating back almost 40 years, Stats Perform embraces and solves the dynamic nature of sport – be that for digital and broadcast media with differentiated storytelling, tech companies with reliable and fast data to power their own innovations, sportsbooks with in-play betting and integrity services, or teams with first-of-its-kind AI analysis software. As the leading sports data and AI company, Stats Perform works with most of the top global sports broadcast companies, tech companies, sportsbooks, teams and leagues.
We are looking forward to your application!
