6 guest experience representative jobs found

Austin FC joined Major League Soccer (MLS) as the League’s 27th club in January 2019.  Austin FC officially began competing in MLS in April 2021, and in the 2025 season qualified for the MLS Cup Playoffs while also reaching and hosting the final of the U.S. Open Cup. Austin FC plays its home matches at Q2 Stadium, a 100% privately financed, state-of-the-art stadium which earned certification as a zero-waste venue in 2024. Austin FC sold out all 88 MLS home matches it played at Q2 Stadium during its first five seasons in the league, including three home MLS Cup Playoff matches. Austin FC is actively seeking part-time Guest Service Team Members who will be essential in creating a safe, welcoming, and lively experience for all guests in Q2 Stadium. As the person to welcome and serve our guests, exceptional hospitality and a positive attitude are required. Guest Services Teammates are encouraged to be proactive and find ways to deliver an above and beyond experience to...

What it’s like working for Nashville Soccer Club: Working for Nashville Soccer Club is like being part of a family. We care about all our associates, and we work hard to create a positive culture. Nashville Soccer Club is made up of people who are passionate about their community, the sport of soccer, and being part of something new and exciting.   What we are looking for: Individuals available for 6-8 hours, 15-20 times per year, and available to attend all necessary in-person and virtual training as a prerequisite for employment Someone who enjoys speaking and interacting with others in a warm, and respectful manner Able to stand, walk or walk up and down stairs throughout an event Must enjoy helping others and working within a team environment. Proactive in seeking out positive interactions with both guest and coworkers and interested in maintaining those positive relationships   Primary roles & responsibilities:...

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.    Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.  If you want to be challenged to up your game and...

Department: Ticketing Reports To: Director, Ticket Operations POSITION OVERVIEW The Ticket Office Representative is a part-time, event-day position responsible for providing exceptional customer service and assisting fans with ticket purchases and inquiries at GEODIS Park. This role plays an important part in delivering a seamless matchday experience by supporting ticket sales, processing transactions, and resolving ticket-related questions. Applicants must reside in the Nashville area. RESPONSIBILITIES Process ticket sales through Ticketmaster and assist guests with ticket purchases and ticketing issues. Provide clear, friendly, and professional customer service throughout all interactions. Address general inquiries related to seating options, pricing, stadium policies, and event information. Accurately complete credit card and cash transactions in accordance with Club procedures. Reconcile and balance cash drawers at the end of each shift....

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.  Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.  If you want to be challenged to up your game and make a...

Job Title:  Box Office Representative Department:  Ticket Operations Reports to:  Manager of Ticket Operations Job Summary Box Office Representatives assist customers with the selection and purchase of their tickets, while providing helpful information and a high level of customer service. Box Office Representatives are commonly the first point of contact for guests attending a match, so they set the tone for the entire fan experience.  Box Office Representatives greet each guest and respond to each request in a friendly and polite manner, while giving guidance and direction for any further needs.  The ability to proficiently navigate the ticketing system, as well a strong customer service background, is essential. Hours include approximately 5 – 6 hours on game day at TQL Stadium. Your day will include arriving to TQL Stadium 3 hours before kickoff and working for the duration of the game (about 2 hours). What You’ll Do:...