9 guest experience representative jobs found

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills Framework ACCOUNTABILITY:  Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING:  Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore...

At FIFA World Cup 2026, our vision is to unite the world through the greatest, most innovative and inclusive sporting event of all time. The 2026 World Cup will mark the first time that the tournament will be hosted by three countries: the United States, Canada, and Mexico. This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.  THE POSITION Sitting within the Operational Services Department, Logistics (along with Guest Operations, Language Services, Accommodation, Transport, and Travel) aims to deliver the most engaging, innovative, and accessible World Cup experience for all athletes, fans, partners, and the community. Reporting organisationally to the Senior Manager, Warehouse, the Manager, Warehouse will help serve Logistics efforts for the FIFA World Cup 2026...

Director, Event Operations   St. Louis CITY SC Location: Energizer Park | St. Louis, MO   St. Louis CITY SC is seeking a strategic and experienced Director of Event Operations to lead event execution and operational excellence at Energizer Park and across the Downtown West District.  This role is responsible for delivering best-in-class event operations for all CITY SC and CITY2 matches while playing a key role in the planning and execution of third-party events, corporate rentals, private events, community activations, and other special events. The Director will work closely with the Events team to operationalize revenue-generating opportunities and ensure seamless event delivery from advance planning through post-event reporting.  The position reports to the Senior Director, Operations and serves as a senior operational leader within the venue.    Key Responsibilities   Event & Match Operations  ...

COMPANY BACKGROUND The Houston Dynamo Football Club (HDFC) is a multi-faceted organization dedicated to inspiring and supporting soccer participation and growth in Houston, TX and beyond. The Club’s brands include men's and women's professional teams - the Houston Dynamo (MLS) and Houston Dash (NWSL), a development academy, Houston Dynamo Dash Charities, as well as Shell Energy Stadium and Houston Sports Park.  The Club has a rich history, including MLS Cup titles (2006, 2007) and in-season tournament championships for both the Dynamo (2018) and Dash (2020) and is focused on building toward the next championships, inspiring and uniting the city of Houston through the sport of soccer and community outreach, and creating the most inclusive sporting experience and diverse fan base in the city and state. PURPOSE OF THE JOB The Director, Guest Services, is responsible for providing best-in-class experience for all fans, guests and visitors attending events...

Who We Are: Minnesota United FC (MNUFC) is a professional soccer club competing in Major League Soccer (MLS), the top tier of soccer in North America. As a club driven by passion and community, we operate under the oversight of the U.S. Soccer Federation, a member of FIFA. Our headquarters are in Golden Valley, MN, with soccer operations based at the MNUFC Training Center in Blaine. On matchdays, we call Allianz Field in St. Paul home—one of the premier soccer-specific stadiums in the country.   Position:  The Manager, Group Sales is part of the Ticket Sales and Service department for Minnesota United FC (MNUFC), a sports business located in the Twins Cities area of Minnesota and a member of Major League Soccer (MLS), the top tier soccer league in North America.   Position Summary: Minnesota United are seeking a highly organized, passionate, hard-working, dedicated leader to maximize revenue through the sale of group tickets....

Salary: Competitive Location: The Den (but will be required to travel to other sites) Hours of work: 35 hours per week + match days Responsible to:   Head of Operations    About us: Established in 1885, Millwall Football Club is one of the most famous football clubs in England. Currently competing in the EFL Championship, they play their home games at The Den, which is based in South Bermondsey, and has been the home of the Club since 1994    Role Overview: Facilities Manager to lead reception and facilities operations at Millwall Stadium and across other 2 sites. This is a hands-on leadership role responsible for delivering exceptional customer service, managing and developing the front-of-house teams, and ensuring high standards of presentation, and operational efficiency and compliance with Health & Safety regulations     Key Responsibilities: The role includes, but is not limited to: Act...

Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a...

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills Framework ACCOUNTABILITY:  Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING:  Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore...

Reporting organisationally to the Director, Protective Security Operations, the Senior Manager,  Protective Security Operations , will be a key member of the FIFA26 Safety and Security team, and will work in close collaboration with the key stakeholders and other individuals responsible for delivering  the integrated security operations with various departments, government agencies, and private security details to ensure the safe and secure operations of all events and movements. This role will have a special focus on personal security of teams, referees, FIFA executives, high-profile individuals and other distinguished guests. This role will lead the safety and security protective planning for all matches across the 16 FIFA World Cup 2026 (FWC26) host cities throughout Canada, Mexico, and the U.S, and 13 FIFA Club World Cup 2025 (FCWC25) cities within the US.     This critical role will manage the planning, coordination, and implementation...