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FIFA
29 Dec, 2025
Full time
Specialist, Ticketing FIFA Football Community Customer Care, FIFA World Cup 2026
FIFA Miami, FL, USA
Reporting organizationally to the Ticketing FIFA Football Community Customer Care Manager, the Ticketing FIFA Football Community Customer Care Specialist will help serve Ticketing and Hospitality efforts for the FIFA World Cup 2026™ that for the first time ever, is hosting 48 teams and 1,200+ players across 3 countries and 16 venues. This role will be responsible for the execution of procedures and completion of tasks following the customer care strategies and processes for Group Sales Customers to specifically fulfil all FIFA Football Community ticketing requirements and ensure a smooth and successful ticketing operation for these key FIFA stakeholders. The Customer Care Specialist must follow the applicable FIFA Ticketing processes, policies and regulations whilst providing support to all FIFA Football Community with ticketing enquiries. Focuses on providing effective ticketing customer care for the FIFA World Cup 2026™. THE POSITION...
Manchester United FC
30 May, 2024
Full time
Customer Service Executive
Manchester United FC Manchester, UK
At Manchester United, we want to create a high-performance culture where everyone can be their best and thrive. We are committed to the continual growth and development of colleagues through access to skills platforms such as LinkedIn Learning. We also offer a range of wellbeing support, including an employee assistance programme, access to health checks, digital GPs & nutritionists through Aviva Digicare+ Workplace, enhanced family leave, plus schemes such as Cycle 2 Work and holiday purchasing, where you can buy up to 10 extra days of additional leave. When working onsite, you’ll have access to a complimentary lunch and parking every day, alongside gym facilities and regular colleague socials. From a reward perspective, in recognition of high performance, all colleagues are entitled to an annual performance bonus. As a member of our team, you’ll also gain access to an exclusive range of club and partner discounts via our benefits platform, United Rewards....
Eintracht Frankfurt Fußball AG
05 Jan, 2026
Full time
Customer Success Manager (m/f/d)
Eintracht Frankfurt Fußball AG Im Herzen von Europa 1, 60528 Frankfurt am Main, Germany
Eintracht Frankfurt wurde durch die EintrachtTech 2025 als „Digital Champion 2025“ der Bundesliga gekürt. Der Fokus der EintrachtTech GmbH ist der Aufbau und die Weiterentwicklung einer digitalen Plattform zur Abwicklung aller zentralen zum Fan gerichteten Prozesse sowie die Konzeption neuer digitaler Geschäftsmodelle. Dies beinhaltet eine eigene App mit diversen Content- und Interaktionsfeatures, ein eigenentwickeltes Ticketingsystem und eine eCommerce Solution – alles integriert in eine zentrale Plattform zur Ermöglichung eines datengetriebenen und personalisierbaren Klubmanagements. Die modernste digitale Infrastruktur im deutschen Profisport wird nun als White-Label Lösung auch anderen Sportorganisationen im In- und Ausland als Software-as-a-Service bereitgestellt.  Um gemeinsam für die Sportorganisationen nachhaltige Mehrwerte zu schaffen, Kundenbeziehungen zu intensivieren und zum Erfolg der...
Columbus Crew SC
03 Jan, 2026
Full time
Coordinator, Guest Experience
Columbus Crew SC Columbus, OH, USA
Overview:   The Coordinator of Guest Experience is an integral team player in ensuring that guests are treated with Ultimate Service at all venues operated by the Columbus Crew and Haslam Sports Group. The Coordinator will be a leader in delivering on our pillars of “Win. Fan. Community.” and must be solutions based, consistent, creative and focused on moving our event and daily experience forward.   Essential Duties & Responsibilities:  Present Guest Experience service standards across events and daily operations of the organization. Assigned event contact for Guest Experience at large scale ticketed and private events to ensure consistency in delivering Ultimate Service.  Oversight of Guest Experience Team operations including recruitment, retention, training, and maintain expectations and service standards Develop and review event staffing plan with Event departments to ensure appropriate service, staffing,...
Philadelphia Union
01 Jan, 2026
Full time
Full-Time Mascot Performer
Philadelphia Union Chester, PA, USA
ABOUT OUR COMPANY Awarded Major League Soccer’s 16th franchise in 2008, the Philadelphia Union officially took the pitch in 2010 and have been raising expectations ever since. Owned and operated by Union Sports & Entertainment, the Philadelphia Union call Subaru Park home—an 18,500-seat, world-class, soccer-specific stadium set along the Delaware River beneath the Commodore Barry Bridge, just 15 miles from downtown Philadelphia. On the field, the Union have established themselves as one of Major League Soccer’s most consistent and competitive clubs. The team reached the Lamar Hunt U.S. Open Cup Final three times (2014, 2015, and 2018), made multiple MLS Cup Playoff appearances, and captured the  Supporters’ Shield in 2020 and again in 2025 , recognizing the club’s excellence and consistency across the regular season. The Union also hosted the Eastern Conference Final in 2021, were crowned  Eastern Conference Champions in 2022 ,...
Watford FC
24 Dec, 2025
Casual
Casual Supporter Services Staff
Watford FC Watford, UK
Employer: Watford Football Club Job Title: Casual Supporter Services Staff Salary/ Hourly rate of pay: Hourly, depending on experience Location: Watford Football Club - Vicarage Road Stadium Type: Casual Worker Agreement Passport/Visa: Must be eligible to work in the UK Closing Date: Ongoing An exciting opportunity has become available within the Supporter Services Team at Watford Football Club. We are looking to recruit a number of highly motivated individuals to join the team in providing excellent customer service within the Ticket Office. You will play a key role in the sale of matchday tickets, both over the phone and face to face. The successful candidates will enjoy working as part of a team, be enthusiastic, hardworking, and be flexible to the requirements of the position and the business. You must have the ability to work matchdays, which vary depending upon fixtures and kick-off times. Applicants should ideally live local to Watford and London...
Burnley FC
22 Dec, 2025
Part time
Receptionist
Burnley FC Turf Moor, Harry Potts Way, Burnley, UK
About Us Burnley FC is an established professional football club with a rich history, located in the heart of the town and its community, we believe that Burnley is a special place – a home to extraordinary people like you.  Come and be part of our story!   The Role An exciting opportunity has become available for a Receptionist to join us at Burnley Football Club. You’ll play a key role in supporting the Club’s ongoing development and helping us deliver a first-class experience for players, staff, and supporters.   About You Come and join our Clarets family as our Receptionist! The ideal candidate will have previous experience in a customer service role and excellent interpersonal skills.   Role Expectations As the Receptionist, you will be expected to:   Greet and welcome visitors, staff and stakeholders in a friendly and professional manner. Answer, screen and forward...
TOCA Soccer
18 Dec, 2025
Full time
Lead Experience Associate - Allen, TX
TOCA Soccer Allen, TX, USA
At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests. What makes a TOCA Teammate? An individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Position Overview: We are seeking a passionate and...
Leicester City FC
18 Dec, 2025
Full time
Receptionist
Leicester City FC Leicester, UK
Kickstart your career Leicester City Football Club as a Receptionist! Contract Type:  Permanent Hours Per Week:  37.5 Hours Do you have the drive and passion to make a real impact at Leicester City Football Club? About The Role & Who We’re Scouting We’re on the lookout for a passionate Receptionist to join our squad at Leicester City Football Club. As a member of the Reception team, you’ll play a key role in providing a first-class welcome to all stakeholders including LCFC staff, visitors, clients, parents, public and both Academy and First Team players. Your responsibilities will include greeting and catering all guests, ensuring the highest standard of service is delivered at the various Reception points, while keeping both them and their host updated.  The ideal candidate will have experience in Reception, Customer Services, Events, Hospitality, or Front of House roles, with administrative elements also...
AFC Bournemouth
09 Oct, 2025
Casual
Supporter Services (Casual)
AFC Bournemouth Vitality Stadium, Bournemouth, UK
AFC Bournemouth has an exciting opportunity to join our matchday operations and are looking for enthusiastic candidates to be an integral part of AFC Bournemouth’s matchdays, helping to keep all supporters enjoying the excitement of competing in the English Premier League (EPL).  Key Responsibilities Provide help, guidance, and answers to supporter enquiries in the build up to kick off and post-match.  Act as point of reference and assist where necessary for enquiries or issues around turnstiles, queues, and ticketing, acting as escort to supporters if needed; reporting any issues to Control Room via Supporter Services Supervisor.  Help with wayfinding  Assist in queue management and management of corner gates  Adhere to the club’s safeguarding policies and procedures and are committed to our safeguarding values, creating a safe and positive environment for all those who interact with the club....
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