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Cultural Mediator for Guided Tours – Focus on French (on booking, hourly wage)

Part time Customer Service Hospitality

Job Description

The FIFA Museum celebrates and preserves the heritage and culture of football, sharing the fascination of the game with the world. With exceptional exhibitions, unique original objects, captivating stories, multimedia and interactive experiences, and inspiring cultural and educational programs, the home of football history is a vibrant and passionate platform. Here, fans and visitors meet, connect, and exchange ideas.

We are looking for a French-speaking person to start immediately or by arrangement. 

Cultural mediator for guided tours – focus on French
(on booking, hourly wage)
The focus of this position is on supporting our French-speaking visitors. Therefore, we are looking for someone with excellent French skills who can convey our content with enthusiasm, confidence, and a good understanding of different target groups. In addition, very good knowledge of German or English as a second language is required.

Your tasks:

  • Leading guided tours in French through the permanent exhibition for groups, companies, school classes, families and other target groups.
  • Conducting public guided tours and guided tours through special exhibitions
  • Depending on the second language, guided tours are conducted in German or English.
  • Independent familiarization with the topics and focus areas of the permanent and special exhibitions
  • Target group-oriented, lively and interactive presentation of our content
  • Participation in further training courses and quarterly meetings
  • Collaboration and support of the museum team at special events
 

Our requirements:

  • French at native speaker or negotiation level 
  • Excellent knowledge of German or English as a second language.
  • Additional language skills are an advantage.
  • Personal connection to football as well as passion for the sport as a cultural asset and social phenomenon
  • Enjoyment of interacting with people and conveying stories and content.
  • Willingness to establish and further develop a modern and dialogue-oriented understanding of mediation.
  • Flexibility for assignments during the museum's opening hours from 10:00 to 18:00
  • Willingness to be available for regular weekend deployments
  • Experience in educational work in museums or other cultural institutions is an advantage.
 

About FIFA Museum

Our exhibitions and events in the FIFA Museum at Zurich's Enge railway station and abroad show how international football has continually developed, generating enthusiasm, inspiring and connecting people around the world.

With numerous attractions, audio-visual content and varied exhibition areas that are also intended to stimulate reflection, the museum shows the global influence of football. A permanent exhibition area of around 3,000 square metres is available on three levels and comprises more than 1,000 exhibits in an interactive, multimedia world of experience. In addition, the museum offers an exciting cultural program and an educational program for families with children and school classes.

Our FIFA Museum team is just as unique as our exhibitions and events program. Around 80 employees are currently working for the museum. They represent different nationalities, various professional backgrounds and numerous languages. They are united by their shared passion, love and enthusiasm for football and culture.
FIFA
About FIFA

Founded in 1904, the Fédération Internationale de Football Association (FIFA) is the umbrella organisation of its members, currently 211 national football associations. Its main objectives, enshrined in its statutes, are to develop football around the world, to stage international competitions and to protect the integrity of football (against match manipulation, doping etc.).

 

FIFA is a truly diverse, modern and multicultural organisation and its primary purpose is to promote football. Over 800 people from 50 nations – 40 per cent of which are women, including the Secretary General – covering a wide variety of professional profiles, work to fulfil that purpose. FIFA’s headquarters are based in Zurich, Switzerland. We have other offices in Zurich, as well as temporary offices around the world.

We are 'living football' – we are committed to the game, to the people, to the planet and to the future. It is what we do. It is why we are here.

Our culture is shaped by fair play, team spirit, diversity, sustainability, transparency and innovation. We live by these values. Regardless of race, religion, national origin, colour, age, disability, marital status, sexual orientation or citizenship – we support diversity; indeed, we consider it to be key to our success.

We are looking for talented and motivated team members who would embrace these values every day, with purpose, passion and pride, in order to make a positive impact on the world of football and beyond.

We offer a unique and exciting work environment with great opportunities for your personal and professional development.

 

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