Venue Sales Executive

An exciting opportunity has arisen for a personable and proactive Venue Sales Executive to join our Commercial team based at Carrow Road Stadium. This is an exciting opportunity for a sales professional who enjoys building relationships, converting enquiries and delivering excellent customer service across a unique and memorable venue.

This opportunity is a fixed term contract for twelve months, with an expected start date in October 2026.

Key tasks/responsibilities include, but are not limited to:

• Manage venue enquiries from discovery to confirmed booking, conducting site visits and tastings where required.
• Lead the sales and coordination of the Club's special events programme (including Christmas), ensuring successful planning, performance and seamless operational handover.
• Prepare professional proposals, quotations and contracts, following up consistently and within agreed deadlines.
• Maintain accurate enquiry, client and sales activity records in the CRM.
• Coordinate handover to the Catering operations team with complete and accurate function sheets.
• Build positive relationships with clients to drive repeat bookings, referrals, reviews and testimonials.
• Work closely with the Venue Sales Team, Catering, Finance and Marketing colleagues to support a seamless client experience..
• To act in a manner that supports the Club’s Values of Growth, Integrity, Belonging, Resilience, Pride and Commitment

The successful candidate will bring:

• A target-driven, self-starting approach.
• Professional and personable communication skills.
• Excellent organisation and time management.
• Strong attention to detail when preparing proposals, contracts and handover information.
• Confidence building relationships with clients and internal teams.
• A proactive, positive and client-focused attitude.

Successful candidates will benefit from a comprehensive range of club benefits. This includes (but is not limited to):

• Complimentary matchday ticket for home fixtures
• 25 days annual leave + bank holidays
• Enhanced family friendly leave policies
• Pension Scheme with Royal London
• Enhanced CPD opportunities and structured professional development pathways.   
• The opportunity to get involved in wider club initiatives through a variety of Working Groups.
• A range of wellbeing support, including 24/7 access to a GP for employees and their dependents, as well as access to gyms and exercise classes at both Carrow Road & Avant Training Centre.