Job Description
Full job description
Job Title: Birthday Party Host
Salary: £13.00 ph
Hours of Work: The role is based on weekend hours.
Location: Blackburn Rovers Football Club, Ewood Park, Blackburn, BB2 4JF.
Responsible To: Operations Director
Contractual Status: Casual Worker
Interview Date: w/c 6th August 2026
Overall purpose of the Job:
Blackburn Rovers Community Trust (BRCT) is the award-winning independent charitable arm of founding member of the EFL and the Premier League - Blackburn Rovers FC.
Using the brand of Blackburn Rovers FC and the power of football and sport for positive social change, we are seeking to appoint a Birthday Party Host to provide a warm welcome to our birthday party guest, hosting fun football or multi-sport games, conducting mini ground tours, and serving party food -to overall create a positive birthday experience.
Duties and Responsibilities:
General:
- To be committed to ensuring the safeguarding and welfare of all fans and visitors.
- To positively engage with fans to promote the charities activities and events.
- To provide an excellent customer service, to give a positive experience for our participants and stakeholders.
- Any other duties as reasonably assigned by the Operations Director in relation to this role from time to time.
Birthday Party Host:
- To lead/assist on the delivering our birthday party offer, including, but not exhaustive: first point-of-contact on the day, set up the party room, escort the birthday party through the day, organise party games, and facilitate party food/drink.
- To provide an excellent customer service, to give a memorable birthday party experience.
- Responsible for the administration associated with the birthday parties, including being the point-of-contact for enquiries.
General
- To always be approachable and represent Blackburn Rovers Community Trust in a professional manner regarding dress, presentation, personal hygiene, attitude, conduct and professionalism.
- To be able to work flexible and unsociable hours where the role of the job requires including some evenings, weekends and overnight stays.
- To contribute to a positive working and learning environment.
Person Specification:
Knowledge, Experience and Qualifications
Essential
- Safeguarding best practices and experience of acting on this knowledge to protect young people.
- Working in a professional environment.
- Ability to communicate effectively with all staff and customers.
- Willingness to assist other staff, including birthday parties, coaching and tournaments.
- Able to lift and move heavy objects safely.
Desirable
- Experience working with children’s birthday parties.
- Experience working within a customer service sports environment.
- Experience of working with a charity and/or a professional football club community scheme.
- Level 1 or above Football Coaching award and/or other NGB equivalent.
- Minimum of four GCSEs includes English and Maths of a Grade C or above. (or equivalent)
- A valid UK driving licence.
Skills
Essential
- Able to work on your own initiative, possess good organisational skills and manage own workload.
- Good communication skills; written and verbal.
- Excellent customer service skills and phone manner.
- Ability to adapt to the needs of service users.
- The ability to work professionally as part of a team and as an individual.
- Ability to respect confidentiality at all times.
Desirable
- Experience of working within diverse communities.
Values
Essential
- A pleasant and approachable demeanour.
- Self-aware, self-motivated and proactive.
- Flexible and adaptable.
- Strong sense of quality and values:
- Inclusive
Pay: £13.00 per hour
Benefits:
- On-site parking
Work Location: In person
