Sales Associate - Megastore (Casual)

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals. 
  
We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success. 

The Role:

The Manchester United Megastore plays a key role in representing the club and welcoming thousands of fans and visitors each week. As a Casual Sales Associate, you will be part of a fast-paced, customer-focused retail environment, delivering excellent service while maintaining the highest standards of presentation and professionalism.
You will act as a brand ambassador for Manchester United, ensuring every customer interaction reflects the values of the club while supporting sales, merchandising, and store operations.

Key Responsibilities:
 

• Deliver outstanding customer service to all visitors and fans
• Maintain strong merchandising and store presentation standards at all times
• Accurately process transactions at the tills and handle payments responsibly
• Assist with stock replenishment, organisation, and stockroom duties
• Support other Megastore departments as required, including shirt printing and sales floor activity
• Work confidently in a busy retail environment, particularly on matchdays
• Adhere to all operational, health & safety, and security procedures
•  Any other duties as reasonably requested by a manager

The Person:

• Strong communication skills with a professional and friendly attitude
• Proven ability to deliver excellent customer service in a retail or customer-focused environment
• Reliable, punctual, and committed to high standards of attendance
• Confident working in fast-paced and high-pressure environments
• Ability to work effectively as part of a team
• High standards of personal presentation
• Flexible approach to working hours, including evenings and peak periods
• A positive, proactive, and ‘can do’ work ethic

Our Commitment to You: 
  
At Manchester United, we believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.