Job Description
About Us:
Real Salt Lake, Utah Royals FC, Real Monarchs, and the RSL Academy are united by a shared mission of winning together through development. We are committed to building world-class teams by investing in people—developing players, staff, and leaders through collaboration, innovation, and a high-performance culture. If you’re passionate about sport, science, and leadership, we invite you to grow your career with Utah Soccer.
Summary:
The Digital Experience Coordinator supports the development, maintenance, and optimization of Utah Soccer’s web and digital platforms. This role contributes to the day-to-day execution of website and app experiences across all Utah Soccer and affiliated properties, ensuring high-quality, consistent, and fan-focused digital touchpoints.
Working cross-functionally with Marketing, Ticketing, Partnerships, Communications, and Business Intelligence teams, this role supports CMS operations, UX/UI enhancements, content publishing workflows, performance analysis, and matchday digital execution. The ideal candidate is detail-oriented, curious, collaborative, and eager to grow their technical and digital product skill set in a fast-paced professional sports environment.
Responsibilities Include:
- Responsible for the day-to-day operations of team websites and digital platforms using league-mandated and internal CMS tools.
- Performs CMS builds, updates, rebuilds, testing, and ongoing platform improvements in collaboration with MLS and internal stakeholders.
- Execute content publishing workflows, campaign launches, troubleshooting, and quality assurance across web and app platforms.
- Contribute to UX/UI enhancements and digital experience improvements to optimize fan engagement and usability.
- Support matchday digital operations, including live content publishing, updates, and web-based livestream support as needed.
- Collaborate cross-functionally with Marketing, Ticketing, Partnerships, and Communications to support fan engagement and revenue initiatives.
- Work with Business Intelligence and Analytics teams to review digital performance data and support insights-driven recommendations.
- Assist with SEO optimization efforts, site structure updates, and evaluation of new digital features or tools.
- Create and maintain digital assets including landing pages, navigation elements, layouts, forms, and other marketing-related web components.
- Ensure brand consistency, accuracy, and quality standards across all owned digital channels.
- Support corporate partnership activations by fulfilling digital asset and placement requirements.
- Assist with platform documentation, process improvements, and internal best practices.
- Perform other duties as assigned
Minimum Qualifications:
- 1–3 years of relevant education or professional experience in web design, UX/UI, digital media, marketing, computer science, CMS management, or a related field.
- Hands-on experience working within a CMS environment.
- Foundational understanding of UX/UI principles and digital experience best practices.
- Strong attention to detail with the ability to manage multiple priorities and deadlines.
- Analytical mindset with the ability to interpret data from web analytics platforms.
- Proficiency in Adobe Creative Suite or similar design tools.
- Able to work evenings and weekends to accommodate the teams’ schedules.
- Strong written and verbal communication skills.
- Ability to work independently and collaboratively in a team environment.
- Professional discretion and ability to maintain confidentiality.
- Must be able to pass a background check.
Preferred Qualifications:
- Experience supporting mobile apps or digital product initiatives.
- 2+ years of experience in digital operations, website maintenance, CMS management, or UX/UI.
- Experience with Deltatre FORGE CMS or similar enterprise CMS platforms.
- Basic web design experience (HTML/CSS familiarity a plus).
- Experience in professional sports, entertainment, or live event environments.
- Copywriting experience for digital platforms.
- Bilingual (Spanish preferred).
Physical & Environmental Requirements:
The job requires regularly lifting/pushing up to 5 pounds and occasionally lifting/pushing more than 10 pounds or exerting heavy force in a wide disparity or environmental conditions. The job involves standing, stooping, bending, lifting, pushing etc.
The Club provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.
Note: The need may arise to revise, supplement, or rescind portions of this job description, and the Club reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.
About Real Salt Lake